Program Manager, Product Engineering

Saint Elizabeth; Markham; Hybrid; CAD 87,000 - 108,000; Full time

Benefits offered by this job

Hybrid work option

Tuition support

Comprehensive benefits

Pension plan

Job summary

SE Health in Markham, Ontario is seeking a Program Manager – Product Engineering to lead enterprise initiatives, manage transformation portfolios, and align strategy with delivery roadmaps. This role coordinates matrix teams across clinical, operational, digital, and corporate functions to drive measurable outcomes.

The position emphasizes executive alignment, governance, and partnerships with external organizations.

Qualifications

• Bachelor’s degree required; Master’s preferred (Digital Health, Digital Engineering, Information Systems, or related).
• Equivalent education plus capability considered.
• PM/Programme management education or certification an asset (PMP, PgMP, PRINCE2, Agile/Scrum, Lean Six Sigma).
• Location based in Ontario; attend SE Health Markham office as needed.
• 8–10 years of progressive experience leading complex enterprise programs or transformation initiatives.
• Experience in product, innovation, or digital transformation (AI, product management, service design, change management).
• Experience supporting AI, automation, analytics, or digital innovation from concept through scale.

Responsibilities

• Lead strategic design, execution, evaluation, and scale-up of enterprise initiatives and transformation portfolios.
• Translate strategy into integrated roadmaps, governance, milestones, and measurable outcomes.
• Direct governance, risk management, dependencies, benefits realization, and executive reporting.
• Develop strategic business cases, investment analyses, and executive recommendations.
• Coordinate cross-functional teams across departments and external partners; drive momentum across boundaries.
• Represent Product Engineering in internal forums and external partnerships.

Skills

Strategic leadership

Change leadership

Matrix leadership

Stakeholder management

Problem solving

Education

Bachelor’s degree

Master’s degree preferred

PMP/PgMP/PRINCE2/Agile/Scrum/Lean Six Sigma

Tools

PM certifications

Job description

JOB SUMMARY:

The Program Manager – Product Engineering is a strategic enterprise leadership role responsible for shaping, mobilizing, and delivering high-priority product engineering initiatives, innovation portfolios, and transformation programs within SE Health. This role connects enterprise strategy, business capabilities, technology and external ecosystems to achieve measurable outcomes and scalable solutions.

The Program Manager – Product Engineering provides end-to-end leadership for complex, enterprise-wide initiatives spanning multiple departments, technologies, and external partners. Although direct reports may be limited, the role carries substantial organizational influence through matrix leadership, executive alignment, strategic decision support, and ecosystem coordination. The position requires enterprise judgment, systems thinking, change leadership, and the ability to establish and scale innovative capabilities aligned with SE Health’s strategic objectives.

JOB RESPONSIBILITIES:

Strategic Initiative & Portfolio Leadership:

• Own and lead the strategic design, execution, evaluation, and scale-up of enterprise initiatives, pilots, and transformation portfolios.
• Translate executive strategy into integrated delivery roadmaps, governance structures, investment recommendations, milestones, and measurable outcomes.
• Direct program governance, delivery risk management, dependencies, benefits realization, and executive reporting for highly visible enterprise initiatives.
• Develop strategic business cases, investment analyses, decision papers, and executive recommendations that influence priorities and resource allocation.
• Ensure initiatives align with enterprise priorities and long-term strategic positioning.
• Identify opportunities for cost savings, efficiencies, scaling, sustainability, and integration across the organization.

Cross-Functional & Matrix Leadership:

• Coordinate work across internal departments, frontline teams, and subject matter experts.
• Lead multi-disciplinary matrix teams without direct authority, creating accountability, delivery discipline, shared objectives, and sustained momentum across organizational boundaries.
• Build alignment across diverse stakeholders, including clinical, operational, digital, and corporate functions.
• Navigate ambiguity and evolving priorities while maintaining forward momentum.
• Represent the Product Engineering in internal working groups and enterprise forums

External Partnerships & Ecosystem Engagement:

• Develop and manage partnerships with external organizations, funders, innovators, academic institutions, and community organizations.
• Support negotiation of partnership scopes, deliverables, and collaboration agreements.
• Represent SE Health in external meetings, events, and knowledge exchange forums.
• Monitor sector trends, emerging evidence, and best practices relevant to assigned portfolio.
• Contribute to thought leadership outputs, including reports, presentations, or publications

Innovation, Evaluation & Continuous Improvement:

• Design and test new models, tools, or approaches in emerging areas.
• Develop evaluation frameworks, success metrics, and performance dashboards.
• Analyze qualitative and quantitative data to inform decision-making.
• Identify lessons learned and recommend adaptations or scaling pathways.
• Contribute to knowledge translation across the organization

QUALIFICATIONS:

• Bachelor’s degree required. Master’s degree preferred (ie Digital Health, Digital Engineering, Information Systems, or related field).
• Equivalent combination of education and demonstrated capability will be considered.
• Project/program management education or certification considered an asset, such as PMP, PgMP, PRINCE2, Agile/Scrum, Lean Six Sigma, or equivalent training.
• Location Requirement: Must be based in Ontario and able to attend meetings at SE Health Markham office as needed
• Minimum 8-10 years of progressive experience leading complex enterprise programs, transformation initiatives, product portfolios, or strategic initiatives with demonstrated organizational impact.
• Experience in product, innovation, or digital transformation particularly in areas such as AI, product management, service design, human-centred design, change management, Data Strategy and Governance, or evaluation methods.
• Experience supporting or leading AI, automation, analytics, or digital innovation initiatives from concept through pilot, evaluation, and scaling.

Additional Skills/Abilities Required:

• Demonstrated ability to lead initiatives independently in ambiguous or evolving environments.
• Demonstrated experience influencing and advising executive stakeholders, including Directors, Senior Leaders, and external strategic partners.
• Experience developing business cases, evaluation plans, or strategic reports.

Why Join SE Health?

• Competitive Total Rewards: So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
• Flexibility & Belonging: Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.
• Purpose & Impact: Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
• Growth That Meets Your Ambition: Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

About SE Health

SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

Accessibility:

If you require accommodations due to illness or disability, please contact Talent Acquisition at [e-mail].

AI and compensation details:

We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The total target compensation for this position is $87,000 - $108,000. The compensation offered is determined based on the successful candidate’s relevant experience, skills, and competencies, taking into consideration internal equity