Program Manager, Integrated Care

Spectrum Health Care (SHC); Mississauga; On-site; CAD 90,000 - 130,000; Full time

Job summary

Spectrum Health Care in Mississauga is seeking a Program Manager, Integrated Care to lead multidisciplinary teams delivering community-based, integrated care. You will drive program operations, leverage data to optimize service delivery, and partner with health system stakeholders to implement innovative models of care.

The role emphasizes leadership, clinical workflow design, recruitment, and continuous quality improvement to enhance client outcomes and satisfaction.

Qualifications

• Current CNO certificate as Registered Nurse.
• Minimum of 5 years of recent experience as Nursing Manager.
• Experience in a unionized environment is an asset.
• Valid G driver's license and reliable vehicle.

Responsibilities

• Lead program development and design clinical workflows to support innovative models of care while managing stakeholder relationships.
• Recruit and onboard team members, ensuring they have training and skills; support ongoing development and best-practice champions.
• Lead and mentor the team to meet high care quality standards.
• Collaborate with operational leadership to implement exemplary practices.
• Address quality, safety, and risk issues and develop improvement plans as needed.
• Monitor and report KPIs, initiating improvements or process changes when required.
• Contribute to improved client outcomes through evidence-informed practices and resource efficiency.
• Integrate client satisfaction plans, addressing concerns promptly.

Skills

Leadership

Team management

Data-driven insights

Stakeholder collaboration

Program development

Recruitment & onboarding

Mentoring

Quality & safety

KPIs monitoring

Evidence-informed practices

Education

RN license

Bachelor's degree preferred

Job description

Company Description

Spectrum Health Care is currently seeking a Registered Nurse to join our team as Program Manager, Integrated Care to support our teams in Mississauga. This individual will be responsible for leading a diverse, multidisciplinary team that will deliver high-quality, integrated care in the community, driving both operational and clinical excellence.

With over 40 years of experience delivering innovative home health care and specialized services, Spectrum Health Care is blazing a trail of positive health system change. If you are a transformational leader, we want you on our team. Join Spectrum and embrace the future of integrated care.

Job Description

The Program Manager, Integrated Care cultivates and manages high-performing teams comprised of Nurses, Personal Support Workers (PSWs), and Allied Health professionals – fostering a collaborative, innovative, and learning-focused environment that aligns with Spectrum’s Mission, Vision, and Values

In this role, you will ensure seamless program operations by leveraging data-driven insights to optimize service delivery, enhance quality, and achieve key outcomes. A critical aspect of your work will involve collaborating with external health system stakeholders to support the design and implementation of innovative programs, ensuring seamless care transitions across the broader health system.

• Lead program development and design clinical workflows to support innovative models of care while effectively managing key internal and external stakeholder relationships
• Recruit and onboard team members, ensuring they have the necessary attributes, training and skills – support ongoing development and educational initiatives and development of best-practice champions
• Lead and mentor the team to consistently meet high care quality standards
• Collaborate with operational leadership to implement and maintain exemplary practices
• Address quality, safety, and risk issues, and develop improvement plans as needed
• Monitor and report key performance indicators, initiating improvements or process changes when required
• Contribute to improved client outcomes through evidence-informed practices and resource efficiency
• Integrate client satisfaction plans, addressing concerns in a timely manner.

Qualifications

• Current CNO certificate as Registered Nurse, degree preferred
• Minimum of 5 years of recent experience with progressive responsibilities as a Nursing Manager, preferably in a community setting
• Experience managing in a union environment is an asset
• Solid knowledge of the principles, practices, and methods related to leading multidisciplinary teams
• Experience with program development, implementation and evaluation
• Valid G driver's license and reliable vehicle

Additional Information

This position is a current vacancy

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([e-mail]) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.