Program Manager, Business Resilience

MNP; Edmonton; On-site; CAD 80,000 - 115,000; Full time

Job summary

Join MNP's dynamic Technology Team as a Program Manager focused on Business Resilience. In this pivotal role, you will leverage your crisis and business continuity expertise to help ensure operational resilience during unforeseen disruptions. Be a trusted advisor as you engage with diverse stakeholders and integrate best practices across the organization to maintain seamless operations.

Qualifications

• 3-5 years of experience in business continuity, crisis management, disaster recovery, or emergency management.
• Relevant certifications preferred (ABCP, CBCP).
• Strong knowledge of leading practices and standards like ISO 22301.

Responsibilities

• Oversee management of the Business Resilience Program framework and compliance.
• Support corporate risk management and provide advisory during incidents.
• Lead crisis management and business continuity exercises.

Skills

Crisis management

Business continuity management

Emergency management

Project management

IT systems knowledge

Bilingual proficiency

Education

Associate Business Continuity Professional (ABCP)

Certified Business Continuity Professional (CBCP)

Job description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Technology Team as a Program Manager, Business Resilience. Join a team of professionals utilizing leading-edge industry knowledge to mitigate risk and enhance our comprehensive response strategies. As a trusted advisor, you’ll integrate effective programs that ensure protection and continuity of MNP operations during unplanned disruptions.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

• Oversee the management of MNP’s Business Resilience Program framework, strategy, goals, and compliance ensuring our organization can continue operations seamlessly
• Support corporate risk management activities as needed
• Ensure templates and plans are current and maintain the information library
• Create, manage, and conduct training and awareness sessions for diverse stakeholder groups
• Develop, lead, facilitate, and report on crisis management, business continuity, and emergency management exercises
• Provide real-time support and advisory for leadership teams when responding to incidents
• Lead and report on post-incident reviews or debriefs
• Engage with stakeholders across Canada including leadership, executives, Partners, IT, Human Capital and Administration
• Stay informed about industry trends, best practices, and regulatory requirements
• Maintain high-quality standards and address issues or key risks relevant to the business
• Lead and support reporting for executives and committees about program activities
• Partner with MNP’s Business Resilience Services Advisory team to understand the organization’s operating environment, evaluate existing plans, and coordinate ongoing activities
• Work closely with the IT team in disaster recovery and cyber incident response efforts
• Collaborate with MNP’s mergers and acquisitions team to integrate new offices into the program

Skills and Experience

• At least 3 to 5 years of experience in business continuity, crisis management, disaster recovery, or emergency management experience
• Completion of the Associate Business Continuity Professional (ABCP), Certified Business Continuity Professional (CBCP), or equivalent certification preferred
• Strong knowledge of crisis management, business continuity management, and emergency management leading practices and standards (e.g., ISO 22301, CSA Z1600)
• Experience in project management and leading projects
• Basic knowledge of IT networks and systems
• Written and spoken French language proficiency is an asset, but not required