Program Manager

Coast Mental Health; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

100% employer-paid benefits

Municipal Pension Plan

Employee and Family Assistance Program

Job summary

Coast Mental Health in Vancouver is seeking a Program Manager for its Supportive Recovery Transitional Housing Program. This role involves leading a multidisciplinary team to provide temporary housing and support for adults recovering from substance use treatment.

The ideal candidate will have strong knowledge in mental health treatment, excellent leadership skills, and experience working with vulnerable populations. The position offers comprehensive benefits and a commitment to diversity and inclusion.

Qualifications

• Minimum of 3 years of experience in mental health with concurrent disorders.
• 3 years of supervisory and administrative experience.
• Current First Aid/CPR certificate and Crisis Management training are required.

Responsibilities

• Lead a team of multidisciplinary staff in a transitional housing program.
• Manage all aspects of the employee lifecycle and program budgets.
• Collaborate with community agencies to support client outcomes.

Skills

Knowledge of mental illness and treatment modalities

Leadership skills

Problem-solving skills

Financial management

Strong communication skills

Education

Degree in social services or social work

Tools

First Aid/CPR certification

Crisis Management training

Valid B.C. Driver’s License

Job description

Schedule

Monday - Friday 8:30 am-4:30 pm

The Position

This Supportive Recovery Transitional Housing Program will provide 27 units of temporary transitional housing for adults (19+) who have been discharged from substance use treatment beds and require additional short‑term support to maintain their recovery, gain valuable housing maintenance skills, and successfully acquire permanent housing in the community of their choice.

Residents will work closely with Coast Mental Health staff through assertive engagement/interventions that focus on life‑skills support, connection to health, mental health, and substance use supports (in‑house and community), and acquiring permanent housing through collaboratively developed care plans for each resident. The Program Manager will lead a team of unionized multidisciplinary staff with the goal to provide a strength‑based framework and trauma‑informed lens to inform all aspects of service delivery for residents – with the desired outcome of a graduated and structured transition to living in the community. You will support staff in employing the principles of psychosocial rehabilitation, harm reduction, motivational enhancement, and other evidence‑based best practices to improve clients’ ability to function in all aspects of life. You will spearhead the development of effective programming to assist residents in achieving graduated success in interpersonal relationships, mental health and/or addiction issues, housing and support services, activities of daily living, life skills programming and community preparedness activities as well as other areas as identified by the clients themselves.

You will establish a positive, healthy and safe work environment for this team, and manage all aspects of the employee lifecycle.

Program leadership includes risk management for the program, financial management of program budgets, ensuring the property is appropriately maintained in partnership with Coast’s Properties division, and developing program plans in alignment with overall Coast strategies and operational plans.

You will operate in a collaborative manner, not only with other housing services program staff but in partnership with the friends and family members of clients, community agencies, and any agency or person who is committed to positive outcomes for clients. As part of the Coast leadership team, you will collaborate and openly communicate with other leaders across the organization.

The Person

The ideal candidate has strong knowledge of mental illness and treatment modalities, and has kept current with new developments in mental health and assisted living best practice would be an asset. Current or recent experience working with mental illness and highly vulnerable populations is essential for this position, as is experience working with persons with addictions. A working knowledge of all related legislation is required. A good understanding of community and social services in the Maple Ridge area will support your success in this role.

We are looking for someone with established leadership skills, and experience working with unionized staff – knowledge and experience with the HEU Collective Agreement would be ideal.

Other skills critical to this role include the ability to problem‑solve, planning and organizational skills, financial management, and strong computer proficiency. Communication skills and the ability to build relationships and engage effectively with partners internally and externally are critical to this role.

The successful candidate will be passionate about the mission of Coast, and will be committed to achieving our strategic priorities.

Qualifications

We require a minimum of 3 years experience in mental health, with experience in housing programs working with concurrent disorders, and 3 years of supervisory and administrative experience.

A degree from a recognized post‑secondary institution in social services or social work is required; a professional designation or degree in social work or psychiatric nursing would be considered an asset. Coast will consider an equivalent combination of education, training and experience.

You must have a current First Aid/CPR certificate, training in Crisis Management, a Valid B.C. Driver’s License and access to a reliable vehicle.

Successful completion of a Criminal Records Check will be required.

Some of the Benefits we Offer

• 100% employer‑paid benefits for employees and their families.
• Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropractic, Group Life, Massage therapy, Physiotherapy, and Unlimited Out‑of‑Province and Out‑of‑Country Emergencies.
• General sick‑leave accruals.
• Long‑term disability programs.
• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year.
• 8 weeks of paid leave for gender‑affirming care for medical procedures for transgender and gender‑diverse employees, cumulative total.
• Employee and Family Assistance Program, which includes personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching. In addition, Coast provides a cognitive behavioural therapy program (CBT abilities program) and Headversity for managing a variety of life issues and includes self‑paced therapeutic support.
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire. More information can be found at: https://mpp.pensionsbc.ca.
• Hold Exemplary Standing with Accreditation Canada.

Coast Mental Health is committed to creating a culture of diversity and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, gender, ethnicity, sexual orientation, religion, or disability.