Program Manager

Tata Consultancy Services; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

Tata Consultancy Services Canada Inc. seeks a senior program professional to drive large-scale transformation programs. You will translate vision into scope, develop roadmaps and governance, and manage risks with executive sponsorship.

You will lead multi-disciplinary teams and report on KPIs to stakeholders. The role requires strong leadership, governance, and communication skills, with experience in hybrid delivery environments and cross-functional collaboration across business and technology

Qualifications

• Experience leading large-scale transformation programs.
• Strong governance, risk management and issue resolution skills.
• Proven ability to manage roadmaps, budgets, timelines and dependencies.
• Excellent communication and executive stakeholder engagement.

Responsibilities

• Translate project vision into program scope and plans.
• Develop roadmaps, delivery strategies, and governance.
• Identify and mitigate program risks and issues.
• Track KPIs and report delivery status to sponsors.
• Lead cross-functional teams and manage multiple workstreams.

Skills

Program management

Change management

Stakeholder mgmt

Governance & risk

Roadmap planning

KPI reporting

Resource planning

Leadership

Hybrid delivery

Data-driven decisions

Job description

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Key Responsibilities

• Translate project vision into program scope, design, and executable plans
• Develop program roadmaps, implementation plans, and delivery strategies aligned with stakeholder objectives
• Establish processes for identifying, managing, and escalating program risks and issues
• Track and report program KPIs, milestones, and overall delivery status
• Conduct risk assessments and implement contingency and mitigation plans
• Establish and manage program governance, oversight, and controls
• Apply a risk-based approach to forecasting tactical, operational, and strategic impacts
• Integrate project plans into a consolidated program plan and manage delivery performance
• Develop business cases and support end-to-end transformation initiatives
• Drive clarity in ambiguous environments and focus teams on high-value outcomes
• Manage program scope, priorities, and dependencies using data-driven decision-making
• Build strong relationships with executive sponsors, business leaders, and technology stakeholders
• Lead program communications, executive reporting, and stakeholder engagement
• Provide timely updates on program risks, issues, and mitigation strategies
• Establish and maintain strong partnerships across Business and Technology teams
• Support resource planning, project scheduling, and delivery governance
• Drive organizational change management activities and adoption strategies

Must-Have Skills

• Program and Project Management expertise
• Large-scale business transformation and change management experience
• Strong stakeholder and executive relationship management
• Program governance, risk management, and issue resolution expertise
• Experience managing program roadmaps, budgets, timelines, and dependencies
• Strong KPI reporting, forecasting, and performance management skills
• Expertise in resource planning and project scheduling
• Exceptional communication, presentation, and leadership skills
• Experience working in Agile, Waterfall, and hybrid delivery environments
• Strong analytical, problem-solving, and decision-making capabilities
• Ability to manage multiple workstreams and cross-functional teams

Nice-to-Have Skills

• Capital Markets and Finance domain knowledge
• Understanding of financial products and their relationships
• Experience delivering regulatory, finance, or technology transformation programs
• Knowledge of organizational change management best practices
• Experience working with executive steering committees and enterprise governance frameworks
• Banking and Financial Services industry experience
• Exposure to enterprise-scale technology and business transformation initiatives

Salary Range

CA$ 90,000 - CA$ 110,000 Per Year

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.