Program Manager

Equitable Life of Canada; Southwestern Ontario; On-site; CAD 110,000 - 140,000; Full time

Benefits offered by this job

Career growth opportunities

Total rewards package

Paid volunteer day

Flexible work-life balance

Job summary

Equitable Life of Canada is seeking a Senior Program Manager to lead a strategic program of cross-functional projects from inception to implementation. You will influence planning and delivery with vendor resources and ensure a holistic client experience.

You’ll partner with management to develop comprehensive plans that meet objectives, manage budgets, and drive alignment across executives and project teams in a hybrid Waterloo, ON environment.

Qualifications

• This role requires proven program leadership across cross-functional initiatives.
• Experience delivering technology integrations within existing infrastructure.
• Exceptional project management capabilities with measurable outcomes.
• Strong vendor management with integrated plans and governance.
• Financial acumen for budgeting, forecasting and expense control.

Responsibilities

• Lead a program or portfolio of interconnected initiatives across the organization.
• Drive integration of new technologies within current infrastructure.
• Build and manage detailed delivery plans with cross-team dependencies.
• Coordinate client experience and operational enablement solutions.
• Manage vendor-delivered technology integration into existing systems.
• Communicate updates and align stakeholders on requirements and financials.
• Oversee schedules, budgets and risk to deliver on objectives.

Skills

Program leadership

Technology integration

Project management

Vendor management

Budgeting & forecasting

Technical platform expertise

Analytical thinking

Relationship building

Time management

Strategic thinking

Job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.

The Opportunity :

At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.

This role offers a unique opportunity to lead a program of strategic, cross-functional projects from inception to implementation, delivering a holistic client experience while leveraging new and existing technologies, with a reimagined operational support model. You’ll play a primary role in integrated planning and delivery with cross business function and vendor resources, influencing both direct teams and broader business stakeholders.
Join one of the region’s top employers and be part of something that truly makes a difference.

Work Arrangements:

This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you’ll do:

• Overall Program Management of a strategic program of projects, co-ordinating all project delivery within the program to achieve the desired business outcome
• Project Management of a project within the program, developing and managing a detailed delivery plan with integrations into the overall program.
• Plan and coordinate the integrated delivery of client experience and operational enablement solutions, with supporting business architecture and process design
• Managing the integration of a vendor delivered technology solution into an existing business systems architecture
• Manage day-to-day relationships with key stakeholders ranging from project managers to executives.
• Co-ordinate and secure alignment with cross-functional teams to plan and implement initiatives consistent with business needs and expectations.
• Plans and directs schedules; co-ordinates project from initiation through implementation with a sense of ownership and urgency.
• Tracks and drives the resolution of issues in a complex environment.
• Manages budget of program and project initiatives
• Manage plan and budget forrespective teams
• Works in close partnership with management to interpret strategic intent and develop comprehensive plans that fulfill or surpass defined objectives
• Build strong working relationships with project decision makers, managers, and cross functional team members.
• Communicates effectively across multiple stakeholders to ensure clarity, alignment and momentum regarding (but not limited to) - program or project updates, requirements, deliverables and financial expense management strategy and results.

What you’ll bring:

• Deep experience leading a program, or portfolio of interconnected initiatives across the organization.
• Demonstrated experience delivering the integration of new technologies within an existing infrastructure
• Exceptional Project Management skills with a proven track record of delivering projects resulting in a redefined business and technical solution architecture
• Exceptional vendor management skills with a strong track record of developing and managing integrated project and program plans.
• Strong financial acumen for budgeting, forecasting and expense management
• Relevant technologyplatform basedexpertise, and a passion for working with new initiatives.
• A creative problem solver with business acumen – well developed analytical skills capable of understanding business objectives and delivering solutions to achieve desired outcomes.
• Excellent relationship skills and ability to work effectively with people at all levels across the organization including executive leadership and external service providers and partners.
• A strong senseof urgency, and well-organized – a hands-on ability to juggle multiple high priority projects.
• Ability to move projects along incrementally and consistently with patience and assertiveness grounded in high emotional intelligence.
• Strong strategic thinking that can be translated into actionable activities and plans.

What’s in it for you:

• Career Growth: Regular learning sessions and developmentopportunities
• Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pensionmatching
• Time Away: Competitive vacation plus one paid volunteer day each year
• Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach

At Equitable, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at [e-mail]. We’re happy to help.
Your base pay will be based on your skills, qualifications, experience and education. In addition to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide range of competitive benefits.
If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included.

Reports To: AVP, Individual Portfolio and Operational Enablement Department : Individual Insurance Term: Permanent Full-Time

This position is open and we are excited to find the right person to join our team.
As part of the recruitment process, you will need to go through background screening, as per our company policy.