Program Manager

JSG (Johnson Service Group, Inc.); Calgary; In loco; CAD 110.000 - 140.000; Tempo pieno

Descrizione del lavoro

Johnson Service Group (JSG) is seeking an experienced Program Manager to oversee multiple projects and programs within Operations for an electric utility client in Alberta. The role requires budgeting, risk management, vendor coordination, and senior stakeholder alignment across a complex portfolio.

You will plan delivery, manage budgets and risks, ensure compliance with client methodologies, and foster cross‑department collaboration to achieve initiative goals.

Competenze

• Degree or diploma in Business Administration, Engineering, Information Technology or a related field.
• PMP designation or equivalent.
• 10+ years of program management and/or project management experience.
• Experience in electricity, utilities, or energy related fields.
• Technical knowledge relating to understanding the client’s mandate, wholesale electricity markets, and regulatory processes.
• Adaptability and resilience to respond to evolving priorities and timelines.
• Effective communicator with strong written and oral communication skills.

Mansioni

• Plan the delivery of the overall program and its activities.
• Direct and oversee all work activities necessary for successful program and project execution.
• Manage project priorities within the program and ensure adherence to milestones.
• Ensure a standardized approach to the management of the projects within the program in line with JSG’s client’s project delivery methodology.
• Adherence to legal and financial policies set forth by JSG’s client.
• Manage projects in accordance with legislation, regulations and rules that govern JSG’s client’s activities.
• Keep comprehensive, accurate, and up-to-date records of project status, schedule, accountabilities, and outcomes as well as interdependencies within the program.
• Identify and engage required stakeholders.
• Develop comprehensive risk management plans.
• Engage with the other program managers and program stakeholders to understand their needs and expectations, ensuring these are met throughout the program lifecycle.
• Collaborate with other program managers, project sponsors, business leaders, cross-functional business teams, project managers, and initiative leads to develop scope, deliverables, resources, work plans, budgets, and timelines for initiatives.
• Liaise with other business leaders in the organization to ensure effective and efficient program delivery.
• Ensure resources are allocated efficiently across projects to maximize productivity and minimize costs.
• Manage the program budget.
• Review of SOWs, MSAs and MSSAs.
• Monitor and support the vendor implementation plans and vendor resources.
• Ensure vendor implementation plans are coordinated with internal project plans.
• Track the progress of program milestones and adjust as necessary to ensure successful completion.Integrate risk-based decision-making, prioritization, and delivery of the program to meet commitments related to schedule, scope, quality, and cost.
• Prepare and present detailed reports on program status, defining plans, and issue resolutions to appropriate management levels.
• Communicate with all key program stakeholders to gain support for the program and solicit input for improvement.
• Support Market Participant readiness activities.
• Support internal stakeholder readiness activities.
• Manage cutover activities and transition to production.
• Develop a comprehensive transition to support plan to ensure effective post-implementation support across REM IT projects and subprojects.

Conoscenze

Program management

Stakeholder management

Risk management

Budget management

Vendor management

Regulatory knowledge

Communication skills

Formazione

Bachelor's or Diploma in related field

Descrizione del lavoro

Johnson Service Group (JSG) is currently looking for an experienced Program Manager with experience managing multiple projects and programs, budgets, risks, vendors, stakeholder alignment, and large-scale operational initiatives. This is a contract opportunity with an electric utility client in Alberta.

We are looking for an experienced Program Manager to support project delivery at JSG’s client. This role will be responsible for planning and managing multiple projects and programs within Operations.

This role will manage the program/projects budget and risks, plans mitigation strategies and/or contingency plans, manages any changes by using the existing process, policies and procedures. The Program Manager will work closely with the Manager, Project Management and sponsors to ensure there is understanding of priorities, alignment and consistency with the other programs within Operations.

The program oversight component ensures that projects within the program are executed properly and consistently to successfully deliver the required business need and mitigate risks (internally and externally). The project management requirement involves ensuring that projects meet the timelines and deliverables within budget.

Additionally, in this role the successful candidate will be expected to foster strong relationships across departments, ensuring seamless integration and collaboration to achieve the Initiative’s goals.

Qualifications

• A Degree or Diploma in Business Administration, Engineering, Information Technology or a related field.
• PMP designation or equivalent
• 10+ years of program management and/or project management experience.
• Experience in electricity, utilities, or energy related fields
• Technical knowledge relating to understanding the client’s mandate, wholesale electricity markets, and regulatory processes
• Adaptability and resilience to respond to evolving priorities and timelines.
• Effective communicator with strong written and oral communication skills.

Accountabilities Include But Are Not Limited To

Overall

• Plan the delivery of the overall program and its activities.
• Direct and oversee all work activities necessary for successful program and project execution.
• Manage project priorities within the program and ensure adherence to milestones.
• Ensure a standardized approach to the management of the projects within the program in line with JSG’s client’s project delivery methodology.
• Adherence to legal and financial policies set forth by JSG’s client.
• Manage projects in accordance with legislation, regulations and rules that govern JSG’s client’s activities.

Program Planning

• Keep comprehensive, accurate, and up-to-date records of project status, schedule, accountabilities, and outcomes as well as interdependencies within the program.
• Identify and engage required stakeholders.
• Develop comprehensive risk management plans.

Collaboration and Coordination

• Engage with the other program managers and program stakeholders to understand their needs and expectations, ensuring these are met throughout the program lifecycle.
• Collaborate with other program managers, project sponsors, business leaders, cross-functional business teams, project managers, and initiative leads to develop scope, deliverables, resources, work plans, budgets, and timelines for initiatives.
• Liaise with other business leaders in the organization to ensure effective and efficient program delivery.

Resource and Budget Management

• Ensure resources are allocated efficiently across projects to maximize productivity and minimize costs.
• Manage the program budget.

Vendor Management

• Review of SOWs, MSAs and MSSAs.
• Monitor and support the vendor implementation plans and vendor resources.
• Ensure vendor implementation plans are coordinated with internal project plans.

Performance Monitoring

• Track the progress of program milestones and adjust as necessary to ensure successful completion.Integrate risk-based decision-making, prioritization, and delivery of the program to meet commitments related to schedule, scope, quality, and cost.

Reporting

• Prepare and present detailed reports on program status, defining plans, and issue resolutions to appropriate management levels.
• Communicate with all key program stakeholders to gain support for the program and solicit input for improvement.

Cutover and Transition Management

• Support Market Participant readiness activities.
• Support internal stakeholder readiness activities.
• Manage cutover activities and transition to production.
• Develop a comprehensive transition to support plan to ensure effective post-implementation support across REM IT projects and subprojects.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.