Program Lead

Toronto Metropolitan University; Toronto; Hybrid; CAD 69,579 - 111,145; Full time

Job summary

Toronto Metropolitan University’s Rogers Cybersecure Catalyst is seeking a Program Lead to coordinate development, implementation, and delivery of Catalyst Cyber Clinic programs, ensuring stakeholder alignment with program outlines. You will lead high-quality resources, engage partners across Canada, build processes, measure KPIs, and drive outcomes.

The role requires a post-secondary degree, 4+ years of program delivery experience, and strong communication with diverse stakeholders.

Qualifications

• Post-secondary degree in business management, entrepreneurship or related discipline.
• Minimum 4 years of experience delivering and monitoring program delivery, providing client support and developing resources.
• Experience designing and delivering innovative programming.
• Experience overseeing marketing and communication initiatives and building community relationships.
• Strong time management to efficiently manage programs.
• Excellent organizational and project coordination with attention to detail.
• Ability to integrate technology into operations, including project management software and AI.
• Strong communication and interpersonal skills for diverse stakeholders.

Responsibilities

• Oversees the lifecycle of Clinic programs from planning to delivery.
• Promotes programs and manages outreach to attract participants.
• Identifies needs via industry research and environmental scans.
• Ensures tools, resources, training and events are coordinated and delivered.
• Tracks KPIs and reports on progress to management.
• Coordinates events and represents Catalyst at industry events.

Skills

Organizational skills

Project coordination

Communication skills

Public speaking

Stakeholder management

Problem solving

Creative thinking

Research skills

Tech integration

Team collaboration

Education

Post-secondary degree in business management

Equivalent experience or education

Tools

Project management software

AI applications

Web technologies

Job description

At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter.

The team

Rogers Cybersecure Catalyst (Catalyst) empowers individuals and organizations to seize the opportunities and tackle the challenges of cybersecurity. Together with our partners and collaborators, we work to realize a vision of healthy democracies and thriving societies, powered by safe and secure digital technologies.

Through our groundbreaking training and certification programs; unique commercial acceleration programs for cybersecurity start-ups and scale-ups; first-of-its-kind cyber range; wide-ranging public education programs; and influential policy interventions, the Catalyst helps drive Canada’s global competitiveness in cybersecurity.

The Catalyst is a not-for-profit corporation owned and operated by Toronto Metropolitan University and based in Brampton, ON. Hybrid work schedule with expectations of weekly days in the Brampton offices.

The opportunity

Are you dedicated to advancing cybersecurity education and innovation? We’re seeking a Program Lead to coordinate the development, implementation, and delivery of a variety of Catalyst Cyber Clinic programs, ensuring that participating stakeholders (including: partner institutions, consultants, mentors, advisors, Not for Profit (NFP) organizations, other cyber clinics) and other funders and collaborators are operating within the program’s framework and in accordance with the committed program outlines.

In this role, you will oversee the development and delivery of high quality and relevant resources and tools to facilitate successful cyber clinic programs. The successful candidate will coordinate efforts to reach and engage stakeholders across Canada as well as build new processes and systems that help achieve expected results. As a Lead, you will also measure and evaluate the success of KPIs and ensure the effectiveness of programming in meeting strategic outcomes for participating stakeholders.

Key responsibilities include:

• Oversees the lifecycle of Clinic programs; Plans, implements and monitors the complete lifecycle of priority programs. Works with the cyber clinic team to develop strategies to attract high-quality participants to the program. Coordinates outreach efforts to promote the program and application process to interested stakeholders.
• Supports the development and implementation of innovative programming: Identifies and validates current and emerging needs of cybersecurity clinics and assesses alignment with the program’s overall goal and objectives, ensuring consistency with the Catalyst’s mission, vision and values. Conducts relevant industry research to identify trends and needs for the programs. This includes conducting environmental scans and needs assessment of current and emerging cyber clinics, post-secondary institutions, and NFP industry.
• Advances design and delivery of priority programs: Ensures coordination and execution of tools, resources, training, in-person / virtual gatherings, and similar initiatives. Engage with diverse internal and external stakeholders to enlist their support, collaborate on delivery of programs, and achieve strategic KPIs and outcomes. Proposes solutions to enhance scale and impact, and anticipates and resolves program risks in collaboration with Senior Manager.
• Leads administrative processes for Cyber Clinic programs: Oversees KPI tracking and reporting for internal and external reports. Escalates to the Senior Manager any concerns about meeting expected KPIs and suggests remediation activities and changes.
• Community building and event coordination: Identifies events that will drive visibility for the Clinic programs and their stakeholders across the larger ecosystem. Participates in related industry events and makes presentations to promote Catalyst Cyber Clinic programs.

Qualifications

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

• Completion of a post-secondary degree in business management, entrepreneurship or a related discipline.
• A minimum of 4 years of experience implementing and monitoring program delivery, providing client support and guidance and program and resource development.
• Demonstrated effectiveness in conceptualizing, planning and implementing innovative programming;
• Experience overseeing marketing and communication initiatives, developing and building relationships with community members as well as involvement in funding activities.
• Strong flexibility and time management skills to allow efficient management of Programs;
• Strong organizational and project coordination skills, including consistent ability to meet strategic objectives while maintaining strong attention to detail;
• Ability and interest in integrating technology into operational processes, including project management software and AI
• Demonstrated ability to work with and build relationships with multi-sectoral stakeholders;
• Problem solving, decision making, negotiation and consensus building skills;
• Strong analytical and problem-solving skills;
• Ability to work with large stakeholder groups and to work both independently and as part of a team, with an entrepreneurial propensity;
• Exceptional communication skills to facilitate participant assessment and liaise with key stakeholders to promote the program;
• Strong interpersonal and client service skills to effectively deal with various stakeholders;
• Ability to effectively write curricular materials, reports and proposals;
• Public speaking skills to share the vision of the Cyber Clinic programs with and build the support of various stakeholders;
• Flexibility and time management skills to allow efficient management of tight start-up and delivery schedule;
• Research skills to conduct environmental scans and needs assessments, identify trends and modify program directions as indicated;
• Ability to handle high pressure/high velocity environments;
• Ability to perform quality work with accuracy, meeting all requirements and deadlines;
• Organized and well versed in Project Management procedures for documentation and planning;
• Competent in computer and web technologies.
• Creativity, imagination, innovation and teaching facilitation.
• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.

Additional Information (MAC)

Position Number(s) 20005634 Reports To Senior Manager, Cyber Clinic Department Rogers Cybersecure Catalyst, OVPRI Employee Group MAC Vacancy Type Term Work Location Hybrid -2 days a week in Brampton ON Start Date ASAP End Date 2 years, with the possibility of renewal Hours of Work 36.25Grade C42 Salary Scale $69,579 to $111,145 Hiring Salary Range $69,579 to $95,000 TA Specialist -Posting Date July 24 2026 Application Close Date August 15, 2026

• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.
• As part of the selection process, candidates may be required to complete an occupational assessment.
• Applications will only be accepted online through Toronto Metropolitan University's career site.
• We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please submit your request through the AskHR webform. All information received in relation to accommodation will be kept confidential.