Program Coordinator, Integrated Management System

Regional Municipality of York; Newmarket; On-site; CAD 115,000 - 125,000; Full time

Benefits offered by this job

Defined Benefit Pension

Employer of Choice

Benefits and Wellness

Inclusive and Diverse Workforce

Job summary

York Region in Newmarket, Ontario, is seeking a Program Coordinator, Integrated Management System, for a 13-month temporary full-time assignment. You will administer the IMS (QMS/EMS), coordinate documentation, and support continual improvement across water, wastewater and waste management services.

The role requires a university degree in environmental studies/sciences with at least three years’ experience in management systems, regulatory compliance, and process improvements.

Qualifications

• University degree in environmental studies/sciences or equivalent education/experience.
• Minimum 3 years experience with management system standards and water/wastewater/regulatory requirements.
• Knowledge of best practices: DWQMS, ISO 9001, ISO 14001, ISO 19011, HACCP.
• Experience in compliance tracking, auditing, policy/standards development and program management.
• Working knowledge of Intelex; strong communication, teamwork and personal ownership.

Responsibilities

• Administers IMS requirements including QMS and EMS per standards and Safe Drinking Water Act.
• Coordinates documentation: procedures, work instructions and reporting.
• Prepares procurement materials and contracts for software administration.
• Develops software process improvements and coordinates upgrades with stakeholders.
• Monitors Intelex and reports non-conformances to MECP and management.

Skills

Communication

Teamwork

Ownership

Education

University Degree in Environmental Studies/Sciences

Tools

Intelex

Job description

Job Title

Program Coordinator, Integrated Management System

Status

Temporary Full-Time

Temporary - Approximate length of assignment, in months

13

Type of Position

a Replacement

Start Date

Aug 10, 2026

Salary

Per hour

Salary Grade

$55.32 - $60.12

Department

York Region -> Public Works -> SustainabilityComm&Innovation

Location

17250 Yonge Street, - Newmarket, ON L3Y 6Z1 CA (Primary)

Hybrid work opportunities may apply - CA

Job Description (E)

ABOUT US

Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada - and the fastest growing with a population that's expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce - We're committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

Reporting to the Program Manager, Integrated Management System and Continuous Improvement, is responsible for implementing, maintaining and monitoring the Integrated Management System, including ISO standards, the Drinking Water Quality Management Standard, environmental and quality standards for water, wastewater and waste management services; developing, implementing and administering risk management programs to support water, wastewater and waste management; planning and delivery of audits; establishing procedures, objectives, targets and performance measures to support continual improvement; coordinating environmental, quality and regulatory reporting; implementing process improvements with stakeholders to identify efficiencies and root causes, ensure standard conformance through process development, problem solving through corrective actions and assigning related tasks; providing strategic advice on management system standard requirements; monitoring and tracking management system performance; and providing recommendations to resolve conformance issues.

WHAT YOU'LL BE DOING

• Administers and coordinates Integrated Management System (IMS) requirements, including the Quality Management System (QMS), Environmental Management System (EMS) and other relevant management system standards, including the Drinking Water Quality Management Standard, as required by the Safe Drinking Water Act.
• Supports the development of complex management system policies and identifies opportunities for improvement.
• Coordinates documentation, including developing and updating standard operating and emergency procedures, work instructions and guidance documents for the IMS and standard reporting procedures in accordance with regulatory, customer and supplier requirements.
• Prepares procurement materials, including bids and contracts as required to support administration of software.
• Develops software process improvements and works with stakeholders to implement software upgrades and modifications.
• Documents software process changes including business impacts, implementation and upgrades.
• Monitors and maintains Intelex for adherence to established information processing standards and quality control; highlights areas of deficiency and recommends changes for process improvement.
• Investigates reports of regulatory non-compliance and process non-conformance; reports all non-compliance to management and on direction, to the Ontario Ministry of the Environment, Conservation and Parks (MECP).
• Responds to inquiries and resolves concerns, as appropriate.
• Ensures that services provided meet Regional customer experience standards.
• Performs other duties as assigned, in accordance with Branch and Department objectives.

WHAT WE'RE LOOKING FOR

• Successful completion of a University Degree in Environmental Studies/Sciences, or approved equivalent combination of education and experience.
• Minimum three (3) years' experience in the application of management system standards and water, wastewater and waste management regulatory requirements with responsibilities for business process analysis and operational risk mitigation.
• Knowledge of best practices related to process improvement, management systems, DWQMS, ISO 9001, ISO 14001, ISO 19011, and Hazard Analysis and Critical Control Points (HACCP).
• Experience in compliance tracking, auditing, environmental and quality management, policy/standards development, program/project management and process improvement.
• Working knowledge of relational database systems such as Intelex.
• Knowledge and demonstrated ability in corporate core competencies including communication, innovation, teamwork and collaboration, and personal ownership.

Council Approval Date

Scheduled Weekly Hours

35

Scheduled Shifts

8:30 a.m. to 4:30 p.m.

Operational Hours

Close Date

August 11, 2026

# of Hires Needed

1

Union

CUPE Local 4900

All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.

York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage and celebrate our diversity, aiming to build a qualified workforce that reflects the population we serve. Should you require an accommodation under the Human Rights Code during the recruitment and selection process, including accessible formats and communication supports, please email [e-mail] or call 1-877-464-9675 extension 75506. Accommodations for applicants with disabilities are available upon request during recruitment processes and throughout employment.