Program Coordinator II

Pacific Coast Community Resources; Nanaimo; On-site; CAD 49,000 - 57,000; Full time

Benefits offered by this job

On-the-job training

Competitive Salary

Medical, Dental, Vision benefits

Career development opportunities

Inclusive, supportive work environment

Community involvement

Job summary

Pacific Coast Community Resources is seeking a Program Coordinator II in Nanaimo, BC. The role partners with the Program Manager to supervise staff, manage scheduling, and contribute to developing and evaluating programs that support residents’ health and well-being across staffed homes, centers and home-based day programs.

The position may require an on-call rotation to support after-hours operations; standby and call-back compensation are provided per the collective agreement.

Qualifications

• Post-Secondary Diploma in Human/ Social Services or related field.
• Certificate or Diploma in Management Training.
• Minimum 3 years experience including 1 year supervisory/administrative experience.
• Excellent oral, written and interpersonal communication skills.
• Strong computer skills: Windows, Outlook, Share Vision.
• Confidentiality must be observed.
• Current Emergency First-Aid and CPR Level C Certification.
• TB Test required.
• BC Class 4 Driver's Licence.
• Food Safe Certificate.
• Any qualification or skill required by licensing bodies.

Responsibilities

• Formulates program policies, monitors expenditures, and inputs into the budget.
• Plans and evaluates ISP goals to meet residents' health, social, emotional, intellectual, and spiritual needs.
• Assist in program training, staff development, and provide guidance to employees.
• Supervise program staff: assign work, run meetings, provide performance feedback, conduct evaluations.
• Plan and implement program activities and special events.
• Assist in recruitment and selection of program staff including screening and interviews.
• Understand behaviour management and mental health support needs.
• Oversee day-to-day operations, facilities, equipment, guidelines, policies, and licensing compliance.
• Contribute to emergency preparedness: evacuation plans and inventory management; document OH&S drills.
• Foster positive relationships with family, colleagues and the community.
• Maintain records and generate reports as required.

Skills

Excellent communication skills

Microsoft Office suite

Confidentiality

First Aid CPR Level C

TB test

BC Driver's Licence

Food Safe Certificate

Licensing compliance awareness

Education

Post-Secondary Diploma in Human/ Social Services

Certificate/Diploma in Management Training

Job description

Program Coordinator II

JOB SUMMARY:

The Program Coordinator II shall have the personality, ability, and temperament necessary to interact with the supported persons in a manner that will respect and maintain the persons’ spirit, dignity and individuality.

In collaboration with the Program Manager, the Program Coordinator will assist the manager with the supervision of employees, administrative duties, scheduling and the development of plans. This includes the implementation and evaluation of programs that are designed to support a person’s health and well-being within staffed homes, centers and home-based day programs.

This position may participate in an on-call rotation, as required, to support after-hours operations. On-call duties include responding to emergencies, staffing needs, and providing direction to staff. Standby and call-back compensation will be provided in accordance with the collective agreement.

KEY DUTIES & RESPONSIBILTIES:

1. Formulates program policies and procedures and evaluates the program in consultation with the program manager, monitors program expenditures and provides input in to the budget
2. Plans, develops, implements and evaluates ISP goals to ensure they meet the supported person’s physical, social, emotional intellectual and spiritual needs and interests.
3. In collaboration with the Program Manager, assist in program training, staff development and provide support and guidance to employees
4. Supervises program staff by performing duties such as assigning work, facilitating team meetings, providing feedback on performance and conducting performance evaluations.
5. Plans and implement program activities and special events.
6. Participates in recruitment and selection of program staff by involvement in duties such as screening, interviews and hiring recommendations.
7. Has an excellent understanding of behaviour management principles and strategies including mental health support needs.
8. Oversees the day-to-day operations of the program by ensuring the necessary facilities and equipmentare in place, program guidelines and policies adhered to and agency standards and licensing requirements are met.
9. Contribute to the overall emergency preparedness of the program including the development of emergency evacuation plans and management of emergency supply inventory.Ensures OH&S drills and inspections are documented appropriately.
10. Promotes positive relationship with family members, co-workers, other professional and members of the community
11. Maintains related records and statistics and produce reports as required

QUALIFICATIONS AND SKILLS:

1. Post-Secondary Diploma in related to Human/ Social Services field
2. Certificate /Diploma in Management Training
3. Minimum 3 years experience including 1year supervisory or administrative experience and/or equivalent combination of education, training and experience
4. Excellent oral, written and interpersonal communication skills
5. Strong computer skills in Microsoft Windows. Must include word processing and competency with Outlook email application and knowledge in Share Vision
6. Evidence of practice of confidentiality
7. Current Emergency First-Aid and CPR Level C Certification
8. TB Test
9. Valid BC Class 4Driver’s Licence.
10. Food Safe Certificate
11. Any qualification or skill required by a Licensing officer or funding body

WHY YOU’D LOVE HERE

Pacific Coast Community Resources offers work you can feel fulfilled by through quality programs and services to people who live with disabilities that promote independence, self-growth, and community integration. Since its inception in 1990, Pacific Coast Community Resources has steadily expanded, creating dynamic environments to work and learn. We encourage you to partner with us in fostering healthy, energetic lives by showcasing your passion for care, connecting to the communities we serve and collaborating in our culture of teamwork that makes Pacific Coast Community Resources a great place to work.

WHAT WE OFFER

1. On-the-job training including MANDT, JOHS, Diversity and Inclusion, Medication Safety, Confidentiality and Privacy, Trauma-Informed Practice, First Aid and CPR re-certification
2. Competitive Salary $35.82- $41.13per Hour
3. Comprehensive Medical, Dental, and Vision care benefits package.
4. Career development opportunities
5. An inclusive, supportive work environment and community involvement
6. A caring, fun, ambitious and supportive team

We believe that a strong commitment to diversity & inclusion enables us to truly make services better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Our goal is to ensure at every interaction all are welcome, comfortable, and safe. We’re dedicated to adding new perspectives to the team - so if your experience is close to what we’re looking for, please consider applying. We thank all applicants for their interest; however, only those considered for an interview will be contacted.

#INDMP