Program Coordinator I

Rutgers University; New Brunswick; On-site; USD 57,000 - 86,000; Full time

Job summary

Rutgers University is seeking a Program Coordinator I for Athletics Marketing & Communication. The role involves managing marketing campaigns, communication strategies, and enhancing fan engagement for the Division of Intercollegiate Athletics. Candidates must possess a Bachelor's degree and marketing experience in athletics to apply.

Benefits

Comprehensive benefits package

Paid vacation and holidays

Competitive retirement benefits

Employee educational benefits

Qualifications

• Two years of experience in marketing or database management in athletics required.
• Driver’s license for business travel needed.
• Experience deploying email campaigns and CRM systems important.

Responsibilities

• Manage marketing campaigns and communications for assigned sports.
• Handle database marketing through Adobe Campaign and Salesforce CRM.
• Oversee fan engagement and track ROI of marketing efforts.

Skills

Communication skills

Organizational skills

Email campaign deployment

Education

Bachelor’s degree

Tools

Adobe Campaign

Salesforce CRM

Email marketing platforms

Job description

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

All applicants must complete and attach in the “Applicant Document” section under “Affirmation of Association with a Prospective Student-Athlete Form” the Affirmation of Association with a Prospective Student-Athlete form (provided in the link below)

Position Information

Recruitment/Posting Title

Job Category

Job Category URA-AFT Administrative

Department

Overview

The Rutgers Division of Intercollegiate Athletics sponsors 24 intercollegiate sports, comprised of 14 women’s and 10 men’s programs, that compete at the Division I level. The Scarlet Knights are members of the prestigious Big Ten Conference, the nation’s premier academic and athletic conference, after officially joining the league on July 1, 2014. Known as “The Birthplace of College Football, Rutgers hosted Princeton on Nov. 6, 1869 in the first intercollegiate football game, with RU earning a 6-4 victory.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Program Coordinator I for Athletics Marketing & Communication. This position works under the supervision of the Associate Athletic Director of Marketing.

Among the key duties of the position are the following:

• Handles administration of database marketing campaigns through the use of AdobeCampaign, Salesforce CRM (Customer Relationship Management system) and other systems in the ticket marketing, sales and service ecosystem.
• Serves as marketing contact for assigned sports with oversight of planning and promotional efforts, fan experience and game day.
• Manages all email/text communication to the Rutgers fanbase including content creation, segmentation, scheduling, engagement and tracking return on investment while working with additional external units (R Fund, SAMCO , Scarlet Knights for Life, Communications, etc.).
• Serves as the primary contact between Athletic Ticket Office and our ticket vendor’s marketing automation team.

FLSA

FLSA Nonexempt

Grade

Grade 04

Salary Details

Minimum Salary

Minimum Salary 57356.00

Mid Range Salary 71372.00

Maximum Salary

Maximum Salary 85388.00

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Union Description

Union Description URA-AFT Administrative

Payroll Designation

Payroll Designation PeopleSoft

Seniority Unit

Terms of Appointment

Terms of Appointment Staff - 12 month

Position Pension Eligibility

Position Pension Eligibility ABP

Qualifications

Minimum Education and Experience

• Bachelor’s degree and two (2) years of experience in marketing, ticketing or or database management in intercollegiate athletics, or an equivalent combination of education and/or experience.

Certifications/Licenses

• A valid driver’s license would be required for this position; Use of personal vehicle in order to travel for business demands.

Required Knowledge, Skills, and Abilities

• High level of communication skills, strong organizational skills and capable of handling multiple tasks at once.
• Over the course of a year, this position will successfully deliver 10mil+ emails to Rutgers Athletics constituents. It is important that this position has experience deploying email campaigns, has a firm understanding of the system utilized and extremely strong communication skills.

Preferred Qualifications

• Three (3) years’ experience in marketing, ticketing or database management in intercollegiate athletics.
• Bachelors degree in Business Administration, Marketing or Sport Management.
• Knowledge of Paciolan Ticketing System, Email & Marketing Automations.
• Email marketing / marketing automation platform.
• CRM .

Physical Demands and Work Environment

• Lifting of boxes at times.
• Evening and weekend hours required.

Special Conditions

• Clean Driving Record.

Posting Number

Posting Number 25ST1209

Posting Open Date

Posting Open Date 06/10/2025

Special Instructions to Applicants

All applicants must complete and attach in the “Applicant Document” section under “Affirmation of Association with a Prospective Student-Athlete Form” the Affirmation of Association with a Prospective Student-Athlete form (provided in the link below)

Regional Campus

Home Location Campus

Home Location Campus Rutgers University - New Brunswick

City

State

State NJ

Position Information Recruitment/Posting Title Program Coordinator I Job Category URA-AFT Administrative Department Athletics Mktg & Communication Overview The Rutgers Division of Intercollegiate Athletics sponsors 24 intercollegiate sports, comprised of 14 women’s and 10 men’s programs, that compete at the Division I level. The Scarlet Knights are members of the prestigious Big Ten Conference, the nation’s premier academic and athletic conference, after officially joining the league on July 1, 2014. Known as “The Birthplace of College Football, Rutgers hosted Princeton on Nov. 6, 1869 in the first intercollegiate football game, with RU earning a 6-4 victory. Posting Summary Rutgers, The State University of New Jersey is seeking a Program Coordinator I for Athletics Marketing & Communication. This position works under the supervision of the Associate Athletic Director of Marketing. Among the key duties of the position are the following:

• Handles administration of database marketing campaigns through the use of AdobeCampaign, Salesforce CRM (Customer Relationship Management system) and other systems in the ticket marketing, sales and service ecosystem.
• Serves as marketing contact for assigned sports with oversight of planning and promotional efforts, fan experience and game day.
• Manages all email/text communication to the Rutgers fanbase including content creation, segmentation, scheduling, engagement and tracking return on investment while working with additional external units (R Fund, SAMCO , Scarlet Knights for Life, Communications, etc.).
• Serves as the primary contact between Athletic Ticket Office and our ticket vendor’s marketing automation team.

FLSA Nonexempt Grade 04 Salary Details Minimum Salary 57356.00 Mid Range Salary 71372.00 Maximum Salary 85388.00 Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits
• Life insurance coverage
• Employee discounts programs

For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview . Position Status Full Time Working Hours (per week) Standard Hours 37.50 Daily Work Shift Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System. Union Description URA-AFT Administrative Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility ABP Qualifications Minimum Education and Experience

• Bachelor’s degree and two (2) years of experience in marketing, ticketing or or database management in intercollegiate athletics, or an equivalent combination of education and/or experience.

Certifications/Licenses

• A valid driver’s license would be required for this position; Use of personal vehicle in order to travel for business demands.

Required Knowledge, Skills, and Abilities

• High level of communication skills, strong organizational skills and capable of handling multiple tasks at once.
• Over the course of a year, this position will successfully deliver 10mil+ emails to Rutgers Athletics constituents. It is important that this position has experience deploying email campaigns, has a firm understanding of the system utilized and extremely strong communication skills.

Preferred Qualifications

• Three (3) years’ experience in marketing, ticketing or database management in intercollegiate athletics.
• Bachelors degree in Business Administration, Marketing or Sport Management.
• Knowledge of Paciolan Ticketing System, Email & Marketing Automations.

Equipment Utilized

• Paciolan Ticketing System.
• Email marketing / marketing automation platform.
• CRM .

Physical Demands and Work Environment

• Lifting of boxes at times.
• Evening and weekend hours required.

Special Conditions

• Clean Driving Record.

Posting Details Posting Number 25ST1209 Posting Open Date 06/10/2025 Special Instructions to Applicants All applicants must complete and attach in the “Applicant Document” section under “Affirmation of Association with a Prospective Student-Athlete Form” the Affirmation of Association with a Prospective Student-Athlete form (provided in the link below) https://scarletknights.com/documents/2019/9/13/IAWP_Affirmation_Fillable.pdf Regional Campus Rutgers University-New Brunswick Home Location Campus Rutgers University - New Brunswick City New Brunswick State NJ Location Details Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a Bachelor's degree and two (2) years of experience in marketing, ticketing or or database management in intercollegiate athletics, or an equivalent combination of education and/or experience?
  • Yes
  • No
• * Have you completed the Affirmation of Association with a Prospective Student-Athlete form listed under the special instructions area of the application? If you have not completed the form and/or answer "No" to this question, you will be disqualified from the applicant pool for this posting.
  • Yes
  • No

Required Documents

Resume/CV

Affirmation of Association with a Prospective Student-Athlete Form

Optional Documents

List of Professional References (contact Info)

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement .

In compliance with the Americans with Disabilities Act (ADA) and the New Jersey Law Against Discrimination (NJLAD), if you have a disability and would like to request an accommodation with regard to your access to and/or your participation in the application and selection processes (for example, the online application process or interviews), please call 848-932-4444 or e-mail us .

Rutgers University is an equal access/equal opportunity institution. If you have trouble accessing this page because of a disability, please contact us at 732.745.7378 or via email at [e-mail] .

For technical assistance with the applicant tracking system (login, filling out your application, resetting your password, etc.) please contact the ROCS Help Desk at 848-932-4444 or [e-mail] .

To learn more about Rutgers University’s commitment to diversity and inclusion on its campuses, click here .