Program Coordinator- Community Inclusion

Pacific Coast Community Resources; Surrey; On-site; CAD 45,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision benefits

Career development opportunities

Job summary

Pacific Coast Children’s Resources seeks a Community Inclusion Program Coordinator to lead daily CI operations and manage CI staff in Surrey. You will collaborate with Home Share Coordinators to meet ISP/PSP goals and ensure quality services.

Responsibilities include program creation, staff development, and ensuring adherence to regulatory standards, including CARF. You will answer after-hours CI concerns and contribute to strategic direction.

Qualifications

• Post-Secondary Diploma required.
• Certificate or Diploma in Management Training required.
• Minimum three years experience in Community Inclusion or two years in management.
• Ability to develop and monitor Community Inclusion resources and programs.
• Excellent oral, written and interpersonal communication.

Responsibilities

• Attend procurements for Community Inclusion programs.
• Create and setup Community-based programs for supported persons.
• Recruit, retain and manage Community Inclusion employees.
• Assist in training, staff development and guidance for CI employees.
• Develop ISP/PSP and support Home Share Providers and workers.

Skills

Post-Secondary Diploma

Management Training

CI experience

Interpersonal skills

Communication skills

Computer skills

Confidentiality

First Aid

CPR

Funding agency requirements

Education

Post-Secondary Diploma

Certificate / Diploma in Management Training

Job description

JOB SUMMARY:

The Community Inclusion Program Coordinator will have the personality, ability and temperament necessary to interact with the people we support, their families and advocates, Community Inclusion employees and all others in a manner that fosters rapport and encourages open communication to ensure standards are being met and quality services are provided.
The Community Inclusion Program Coordinator shall be responsible for the daily operation of their assigned programs and management of their Community Inclusion employees. The Community Inclusion Program Coordinator is also expected to work and collaborate with colleagues as part of PCCR’s Home Share Coordinator’s network team.

KEY DUTIES & RESPONSIBILTIES:

1. Responsible for attending procurements on Community Inclusion programs
2. Create and setup Community-based programs for supported persons
3. Recruitment, retention and management of Community Inclusion (C.I.) employees
4. Assist in program training, staff development and provide support and guidance to community inclusion employees
5. Assist with the development of Individualized Service Plan/ Personal Service Plan
6. Support Home Share Providers and Community Inclusion workers in achieving goals and objectives as stated in ISP/PSP
7. Ensure each person’s Personal Service Plan is regularly implemented, reviewed and updated focusing on meeting their needs and wants
8. Participate in developing the strategic direction of Community Inclusion programs at PCCR
9. Monitor programs and ensure all regulatory guidelines and standards including CARF are met
10. Coordinate crisis response and assist with problem-solving and respite if necessary; Understanding Risk Management and Implementing Behavioral Support Plan as part of Crisis Response for C.I.
11. Available to answer calls after hours regarding Community Inclusion concerns/issues
12. Manage program hours accordingly
13. Evaluate C.I. employee’s progress annually in writing; provide follow-up direction and discipline where necessary
14. Attend Home share Coordinator’s meetings and participate in all other meetings as required
15. Ensure all C.I. employees are logging their hours in Inclusion. All personnel, payroll and financial records are maintained as required
16. Complete administrative tasks related to contracting with Community Inclusion program
17. Meet with Directors / Home Share Manager and perform tasks as requested

QUALIFICATIONS AND SKILLS:

1. Post-Secondary Diploma
2. Certificate /Diploma in Management Training
3. Minimum three years experience as a Community Inclusion worker or related field or at least two years of managerial experience
4. Ability to develop Community Inclusion resources and be able to manage and monitor programs
5. Excellent oral, written and interpersonal communication skills
6. Strong computer skills in Microsoft Windows. Must include word processing and competency with Outlook email application and knowledge in Share Vision
7. Evidence of practice of confidentiality
8. Current First-Aid and CPR Level C Certification
9. Any qualification or skills required by the funding agency

WHY YOU’D LOVE HERE

Pacific Coast Children’s Resources offers work you can feel fulfilled by through quality programs and services to people who live with disabilities that promote independence, self-growth, and community integration. Since its inception in 2010, Pacific Coast Children’s Resources has steadily expanded, creating dynamic environments to work and learn. We encourage you to partner with us in fostering healthy, energetic lives by showcasing your passion for care, connecting to the communities we serve and collaborating in our culture of teamwork that makes Pacific Coast Children’s Resources a great place to work.

WHAT WE OFFER

1. On-the-job training including MANDT, JOHS, Diversity and Inclusion, Medication Safety,
   Confidentiality and Privacy, Trauma-Informed Practice, First Aid and CPR re-certification
2. Competitive Salary $33.77- $38.77per Hour
3. Comprehensive Medical, Dental, and Vision care benefits package.
4. Career development opportunities
5. An inclusive, supportive work environment and community involvement
6. A caring, fun, ambitious and supportive team

We believe that a strong commitment to diversity & inclusion enables us to truly make services better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Our goal is to ensure at every interaction all are welcome, comfortable, and safe.
At Pacific Coast Children’s Resources, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is close to what we’re looking for, please consider applying.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.

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