Program Coordinator

Perfdrive; Kingston; Hybrid; CAD 62,000 - 76,000; Full time

Job summary

Queen's University in Kingston, Ontario, invites applications for a Program Coordinator in the Faculty of Law. The incumbent acts as the program's data management and reporting resource, leveraging advanced Excel skills and institutional systems to support evidence-based decision making.

You will be the first point of contact for students and faculty, advise on academic planning and progress, and handle recruitment, admissions, calendars, and events.

Qualifications

• Four-year bachelor degree or equivalent.
• 3–5 years of relevant experience.
• Experience with data management, reporting, and Excel.

Responsibilities

• Promotes the program to prospective students by attending events and organizing recruitment activities.
• Serves as the first point of contact for students, faculty, and external/internal contacts regarding programs.
• Advises students on academic program planning, course selection, registration, and program completion requirements.
• Organizes processes related to student progression such as applications, grade completion, and graduation eligibility.
• Creates and maintains program portals and databases and updates dashboards and reports.

Skills

Data management

Data analysis

Excel

Reporting

Communication

Project coordination

Education

Bachelor's degree

Tools

Institutional systems

Program portals/databases

Social media platforms

Job description

\" \" External Applicants \" Program Coordinator# Program CoordinatorTo display this page you need a browser with JavaScript support.Competition Number:J1026-0453Position Title:Program CoordinatorPosition Number (Final):00509246Vacancy Type:New PositionEmployee Group:Support Staff - USW Local 2010Job Category:Other ProfessionalsDepartment or Area:Faculty of LawLocation:Kingston, Ontario, Canada (Hybrid)Salary:$62,142.00 - $75,772.00/YearGrade:07Hours per Week:35Job Type:Permanent (Continuing)Length of term:12 monthsShift:7 Monday - FridayNumber Of Positions:1Date Posted:October 21, 2026Closing Date:November 1, 2026## COVID 19 On-Campus RequirementsPrior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.## About Queen's UniversityQueen's University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.Come work with us!## Applicant Guidance & InformationAt Queen's, we are committed to helping people achieve their best. Whether you are beginning your career at Queen's or seeking your next opportunity, we are here to support you.**Visit our for guidance on applying, showcasing your skills and experience, and preparing for interviews.****Disclaimer:** As part of the application process at Queen's University, our recruitment system uses Artificial Intelligence (AI), as defined under the Ontario Employment Standards Act,to ask job-related questions and confirm eligibility for hire. All final hiring decisions are made using non-AI related processes.## Job SummaryThe incumbent serves as the program's subject matter resource for data management, reporting, and quality control, leveraging advanced Excel skills and institutional systems to support evidence-informed decision-making. Advanced technical proficiency, particularly in data analysis and reporting, and sound judgment are required to ensure the integrity, accuracy, and accessibility of student, admissions, instructor and program data in support of program operations and student success.This position is the first point of contact on academic support matters within the department for students, prospective students, faculty and staff. This position advises students on academic program planning, course selection, program completion requirements, faculty regulation and policies and procedures. The position also provides program administrative support in areas such as recruitment planning and events, admissions, academic calendars, class lists, convocation and graduation.## Job Description**What you will do**- Promotes the program to prospective students by attending events, and organizing and tracking other program recruitment activities.- Serves as the first point of contact for students, and/or faculty, departments, prospective students, parents of students, external and internal contacts regarding programs.- Advises students on academic program planning, course selection, registration, and program completion requirements.- Organizes and administers processes that relate to student progression such as processing applications, grade completion, eligibility to graduate, convocation etc.- Determines individual student eligibility for awards and/or scholarships.- Prepares and deliveries surveys, including course evaluations.- Reviews transcript information for international or external applicants.- Collects data and prepares statistical reports, identifying trends and potential issues.- Writes and posts updates on a variety of platforms, including social media accounts, internal Wiki's, networking platforms, webinars, etc.- Maintains and updates departmental and/or unit website(s).- Facilitates student recruitment for the program, by attending recruitment fairs, conferences and planning and hosting events etc.- Creates and/or maintains program portal and/or databases, updating, revising and assisting students and instructors.- Other duties as required in support of the department and/or unit.**Required Education**- Four-Year Bachelor Degree or equivalent.**Required Experience**- More than 3 years and up to and including 5 years of experience.Consideration may be given to an equivalent combination of education and experience.**Job Knowledge and Requirements**- Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.- Provide consultation and advice on non-straightforward and/or complex issues.- Interaction with others typically requires interpersonal skills and the ability to understand and influence.- Adapt messages to meet the needs of the intended audience.- Build relationships, trust and credibility.- Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.- Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.- Participate in project team meetings and develop individual project plans.- Lead procedural or technological change within a unit.- Identify new problems and seek information and input to fully understand the cause of problems.- Identify opportunities to improve the effectiveness and efficiency of work processes.- Draw logical conclusions and provides opinions and recommendations.- Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.- Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.## Employment Equity and Accessibility StatementThe University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [e-mail].