Program Assistant II

Canadian Hearing Services; Toronto; On-site; CAD 45,000 - 65,000; Full time

Job summary

Canadian Hearing Services (CHS) in Toronto is seeking a Program Assistant II to provide reception, administrative and program support. You will respond to public inquiries for CHS programs and may cover other GTA locations as needed.

This is a permanent, full-time onsite role with standard business hours. The ideal candidate holds a post-secondary diploma in Office or Business Administration with 2–3 years of related experience, strong MS Office skills, and excellent communication,

Qualifications

• Candidates should have a post-secondary diploma in Office or Business Administration and 2–3 years of related experience.
• Intermediate proficiency in MS Office Suite, Internet and database applications is required.
• Strong verbal and written communication, organization and interpersonal skills are essential.

Responsibilities

• Provide reception, administrative and program support.
• Respond to public inquiries for all programs and information.
• Cover neighboring GTA locations as required by management.

Skills

MS Office Suite

Verbal & written communication

Organizational skills

Interpersonal skills

Education

Post-secondary diploma in Office or Business Administration

Tools

Database applications

Accounting software

Job description

Canadian Hearing Services (CHS) has an opening for a Program Assistant II based in Toronto. Reporting to the Supervisor, Hearing Healthcare Client Accounts, Program Assistant II is responsible for assisting the region by providing reception, administrative and program support. The incumbent will provide information in response to public inquiries for all programs and cover other neighboring locations within GTA when required by your manager.

This is a Permanent, full-time onsite position working Monday – Friday, 9:00 a.m. – 5:00 p.m.

This posting is for an existing vacancy.

The ideal candidate will have a post-secondary diploma in Office or Business Administration, along with 2-3 years’ related experience, preferably in a Hearing Healthcare setting and/or medical office. Intermediate proficiency in MS Office Suite, Internet, and database applications, as well as intermediate accounting skills, is required as well.

We are also looking for an enthusiastic individual with excellent verbal and written communication skills, combined with strong organizational and interpersonal skills. A sense of urgency is required, as well as the ability to handle a pressurized environment and manage a varied workload with competing priorities and deadlines.

Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 86-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.

CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)

CLOSING DATE: Internal – August 12, 2026 - External - Until Filled

COVID-19 considerations:

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

*Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.

CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.