Program Assistant

University of Victoria; British Columbia; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established institution is seeking a Program Assistant to support the International Centre for Students. This role involves providing essential administrative and data support, fostering intercultural relationships, and enhancing the experience of international students. The ideal candidate will have strong organizational skills, a commitment to diversity and inclusion, and the ability to thrive in a fast-paced environment. Join a vibrant community dedicated to student success and contribute to creating a welcoming campus atmosphere that respects diverse cultures and identities.

Qualifications

• 2+ years of experience in administrative support in a professional office.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information.

Responsibilities

• Provide administrative and data support for the ICS Program teams.
• Manage information systems and document processing.
• Assist with event support and communication.

Skills

Administrative Support

Customer Service

Confidentiality

Time Management

Interpersonal Communication

Social Media Tools

Education

Secondary School Graduation

Post-Secondary Education

Tools

MS Office

Databases

Spreadsheets

Social Media (Instagram, Facebook, Twitter)

Job description

Share this job as a link in your status update to LinkedIn.

Organizational Unit

University of Victoria -> Student Affairs -> Student Development and Success

Location

University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date

21 May 2025

Please note that positions will close at 4 p.m. on the closing date.

FTE

1

Salary Grade

$4,363.00 - $4,525.00

Additional Posting Information:

N/A

Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.

Classification

Hours of Work

Monday to Friday, 8:30 am to 4:30 pm

Start Date

6/16/2025

End Date

6/15/2026

Employee Group:

CUPE 951 - Term

# of Hires Needed

1

Category

Other

About this Opportunity

The Division of Student Affairs (STUA)is made up of four departments with 26 reporting units that work together to help create an environment where our students are actively engaged in their academic pursuits and the co-curricular life of the university. From Food Services to Academic Advising, each of the units of Student Affairs exists to help UVic students succeed.

The International Centre for Students (ICS), a unit within the Department of Student Services, is a centralized resource which provides services, information and supports for all international students including degree-seeking, incoming and outgoing exchange students, visiting and visiting research students.

*This position is an on-campus position and does not have a remote working arrangement *

Job Summary

A unit within the Department of Student Services, the International Centre for Students (ICS) is a centralized resource providing programs, information, supports and non-academic advising that:

• foster intercultural relationships and global learning;
• honour the individual and collective experiences of international students; and
• help create a campus community that nurtures a sense of belonging, respect, and global mindedness.

ICS plays a key role in supporting and contributing to the retention and success of international students and providing international and intercultural opportunities for domestic, international, and indigenous students.

The Program Assistant reports to the Associate Director, International Centre for Students but also receives day-to day guidance and supervision from the Managers, Director and Advisers. The Program Assistant provides administrative and data support for the ICS Program teams and information and guidance to students, staff and faculty. This position manages the ICS program’s information systems and provides document processing, event support, data entry, multimedia creation and communication and social media support. In addition, the Program Assistant provides coverage for the Frontline Assistant as needed.

Job Requirements

Experience:
Must have a minimum of two (2) years of recent experience in a similar position, preferably in a post-secondary or institutional environment or an equivalent combination of education, training and experience.

Related work experience should include:

• Providing administrative support to a high volume professional office.
• Providing high quality customer service.
• Handling personal, confidential and sensitive information.
• Effectively navigating and using a variety of office equipment, computer software and programs including (MS office, databases, spreadsheets, social media tools such as Instagram, Facebook, Twitter, etc.).

Knowledge/Skills/Abilities:

• Demonstrated commitment to valuing the principles of truth, reconciliation and respect, equity diversity and inclusion, and contributing to an inclusive working and learning environment.
• Strong organizational and time management skills with advanced attention to detail and accuracy.
• Proven ability to provide excellent customer service in a fast paced environment on a daily basis.
• Excellent interpersonal, oral and written communication skills.
• Strong student-service-oriented approach to work.
• Awareness, and ability to communicate effectively with diverse cultures and identities with respect and diplomacy.
• Ability to maintain confidentiality.
• Proficient with the use of computerized systems and software, and social media tools (Instagram, Facebook, Twitter, WhatsApp)
• Ability to exercise independent judgment within the parameters of the responsibilities of the role
• Ability to work both independently and as part of a team, with adaptability in order to back up in other areas of responsibility as necessary
• Flexible in adapting to changing work priorities and able to work in an environment with constant interruptions
• Ability to work under pressure, processing a large volume of work and adhering to multiple deadlines

Specialized Knowledge/Education:
Secondary school graduation or equivalent. Some post-secondary education would be considered an asset.

Assets/Preferences:

• Demonstrated understanding and application of intercultural competencies.
• Using large, complex systems (e.g. FAST, Banner, Accordion (Orbis), FMIS or equivalents).
• Experience working in intercultural organizations.

Territory Acknowledgement: We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

Equity Statement: UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups .

Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact: [e-mail] Any personal information provided will be maintained in confidence.

What UVic Offers: To learn more click here