Program Analyst, Supportive Housing & Homelessness

BC Housing; Burnaby; On-site; CAD 77,000 - 90,000; Full time

Benefits offered by this job

In-house training

Wellness programs

Recognition programs

Transit pass program

Social Club

Job summary

BC Housing seeks a Program Analyst for Supportive Housing & Homelessness in Burnaby, BC. Regular full-time role reporting to a supervisor, focusing on developing and monitoring program portfolios and evaluation tools.

The successful candidate will analyze operations, support staff and partners, and ensure adherence to provincial standards. Indigenous candidates are welcomed; contact [e-mail] for accommodations.

Qualifications

• Bachelor’s degree required in public administration, social work, urban planning or related discipline.
• Considerable experience in project management and program analysis or equivalent.
• Ability to learn BC Housing’s mandate, programs and policies for delivering social housing.

Responsibilities

• Supports development, implementation and monitoring of the portfolio of Supportive Housing and Homelessness Programs.
• Develops monitoring, reporting and evaluation tools for program effectiveness.
• Conducts preliminary analysis of operational effectiveness and identifies service delivery issues.
• Provides staff and external agencies with guidance on program framework and tools.

Skills

Analytical skills

Budgeting knowledge

Project management

Stakeholder engagement

Policy understanding

Education

Bachelor’s degree in Public Administration, Social Work, Urban Planning

Job description

PROGRAM ANALYST, SUPPORTIVE HOUSING & HOMELESSNESS

REGULAR/FULL-TIME

Location: BURNABY, BC

($77,381.86 - $89,848.11 - Annually)

Reporting to the assigned supervisor, the Program Analyst, Supportive Housing and Homelessness Programs supports the effective development, implementation and monitoring of assigned portfolio of Supportive Housing and/or Homelessness Programs. He/she/they develops monitoring, reporting and evaluation tools for program effectiveness. The position conducts preliminary analysis of program’s operational effectiveness, identifies service delivery issues and develops recommendations for improvement. The role provides support to staff and external agencies regarding program framework, support services agreements, consent forms and monitoring tools and processes, and provincial best practice and standards.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE

• Bachelor’s degree in Public Administration, Social Work, Urban Planning or other related discipline.
• Considerable experience in project management and program analysis.
• Or a combination of equivalent, education, experience and training acceptable to the Employer.

KNOWLEDGE, SKILLS AND ABILITIES

• Sound knowledge and understanding of the principles, practices and standards relating to social housing program development, implementation and evaluation
• Some knowledge of government and community social service agencies and the services provided
• Good knowledge and understanding of budgeting and budget analysis
• Ability to learn and understand BC Housing’s mandate, programs and policies in delivering social housing to the vulnerable throughout the province
• Ability to assess program objectives and develop procedures, systems and tools to support effective program implementation
• Ability to plan and meet deadlines by effectively prioritizing actions to respond to numerous, diverse and shifting challenges without compromising the quality of work; ability to meet tight deadlines and adjust quickly to changing and sometimes conflicting priorities and timelines.
• Ability to exercise tact, diplomacy and good judgment when dealing with a broad range of non-profit providers, partners and customers, including individuals of diverse backgrounds
• Ability to manage diverse and often competing stakeholder objectives in a sensitive and timely manner, and utilize good judgment in dealing with politically sensitive situations
• Ability to coordinate projects involving extensive consultation with staff and external groups, meet deadlines and identify key milestones or measures of success
• Advanced analytical, organizational and problem-solving skills
• Good research, writing, presentation, project planning and coordination skills
• Effective consultative, consensus building and conflict resolution skills
• Proficient in the use of various computer systems and in utilizing the internet for research purposes.
• Criminal Record Check required.

Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace to arrange a call. Please contact [e-mail] to arrange a call.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

• In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
• Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
• Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
• Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
• An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
• Participation in community and charitable events.

At BC Housing, we’re committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous People, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact [e-mail] .