Program Advisor-Applied Community Studies

Douglas College; Coquitlam; Hybrid; CAD 41,000 - 45,000; Full time

Benefits offered by this job

Transit-accessible campuses

Hybrid work arrangements

Health and dental benefits

Pension plan

Job summary

Douglas College is seeking a Program Advisor for Applied Community Studies to support academic programs with administrative duties, student processes, and program marketing. The role emphasizes a strong focus on service excellence and collaboration across departments.

The position is full-time, temporary, located at the Coquitlam campus with hybrid work options and a start date of Sept 21, 2026. Evening/weekend work may be required, with flexible scheduling depending on operations.

Qualifications

• Two years of post-secondary education in a related field with two years of field experience.
• Good working knowledge of the English language (written and verbal) and ability to speak to small and large groups.
• Knowledge of college programs and interviewing skills to advise on programs within the Faculty.
• Demonstrated ability to use standard office software and to create/maintain websites and social media sites.

Responsibilities

• Provide program-based administrative support to faculty and assist with department processes.
• Support program marketing, student selection, admission, registration, orientation, and research-related activities.
• Ensure client-centred service standards across all stakeholder groups.

Skills

English language

Interpersonal skills

Public speaking

Education

Two years of post-secondary education in a related field

Tools

Access

Sona

HSPNet

Banner

Excel databases

Job description

Program Advisor-Applied Community Studies

$29.53 to $32.97 hourly. Salary and wage increments are in accordance with the Collective Agreement.

The Opportunity

The ACS The Program Advisor contributes to overall student success by providing faculty members with program based administrative support while supporting a range of departmental processes such as: program marketing, student selection, admission, registration, orientation and support related to research. They also ensure exceptional client-centred service standards are met on a consistent basis to all stakeholder groups.

WHO WE ARE

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development funding
• Access to our Fitness Centres and Classes
• Two years of post-secondary education in a related field combined with two years of field experience.
• Good working knowledge of the English language (written and verbal) and demonstrated ability to speak to small and large groups in informal and formal settings. Ability to give effective, verbal presentations as well as media presentations inside the classroom, at information sessions and to the general public.
• Knowledge of college programs together with intermediate interviewing skills to provide information and advising related to programs within the Faculty. Good working knowledge of systems and procedures necessary to support current and prospective students.
• Demonstrated ability to use standard office software as well as specialized software required to create and maintain websites, social media sites, and college systems. Demonstrated ability to maintain Excel databases. Knowledge of databases (Access, SONA , HSPNet) and Banner is an asset.
• Demonstrated inter-personal skills for communicating courteously and effectively in writing, in person, or over the telephone with staff, faculty, administrators, students, community agencies/practicum sites and the general public. Strong ability to maintain good working relationships with other employees. Demonstrated ability to provide accurate information in a compassionate manner to students and the public and to respond to unhappy, uncooperative or irate students.
• This full-time, temporary position is available starting Sept 21, 2026
• Hours of work will typically be scheduled Monday to Friday, between 8:30 am and 4:30 pm.
• This position is required to work a flexible schedule based on operational needs.
• Shift days and times may change depending on operational needs.
• Evening and occasional weekend work may be required.
• The position is located at the Coquitlam campus; and will be required to work at all Douglas College campuses and offsite locations
• Douglas College is committed to supporting a healthy work/life balance for employees.
• A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How did you first find out about this employment opportunity?
  • Douglas College Careers Site
  • LinkedIn
  • Indeed
  • Social Media (Facebook, Instagram)
  • Personal Referral
  • Agency Referral
  • Professional Association Website
  • Colleges and Institutes Canada (CICAN)
  • Canadian Association of University Teachers (CAUT)
  • Douglas College CareerHUB
  • Career Fair or Other Hiring Event
  • Other
  • Glassdoor
• If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?
  • Yes
  • No
  • Not Applicable
• If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).

  (Open Ended Question)

• Are you a current or former Douglas College employee/student?
  • Current employee
  • Former employee
  • Current student
  • Former student
  • None of the above
• If you are a current/former employee/student, enter your ID number. (Type in N/A if not applicable.)

  (Open Ended Question)

• If you are a regular or auxiliary staff member of the College, are you currently on your probation/trial period at the College?Please note that Article 28.5 (a) of the Collective Agreement (BCGEU) states "...regular employees shall not be eligible to apply for another regular posted position within their initial probation period...", and Article 28.5 (b) states "...employees shall not be eligible to apply for another posted position within their trial period unless the posted position constitutes a promotion or results in a change from auxiliary to regular status...".
  • Yes
  • No
  • Not an employee
• Employees are required to report to the college in person, promptly and reliably, as required by their position. To meet this obligation, they must reside within a commutable distance to the college for the duration of their employment. Please confirm that you can fulfill this requirement.
  • Yes, I can fulfill this requirement
  • No, I cannot fulfill this requirement