Professional Services Manager, Integration Delivery - Professional Services Toronto

MaintainX; Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Healthcare coverage

Dental coverage

Vision coverage

Equity opportunities

Hybrid work model

Job summary

MaintainX is seeking a Manager of Integrations Delivery to lead a team delivering client-facing integration services and solutions. You will coordinate with cross-functional teams and ensure a smooth transition from sales to implementation while maintaining high client satisfaction.

You will focus on team development, project oversight, and continuous improvement of delivery standards across engagements, with strong leadership and client relationships to drive outcomes.

Qualifications

• Bachelor’s degree in Engineering or related field.
• 5 years in professional services, consulting, or systems integration delivery.
• 2+ years leading or managing a team of consultants.
• Experience integrating ERP systems (SAP, Oracle, NetSuite, or Microsoft Dynamics).

Responsibilities

• Lead, mentor, and manage a team of integration consultants delivering implementations.
• Oversee daily operations and performance across client projects.
• Ensure alignment with delivery methodologies, docs, and best practices.
• Serve as senior escalation point for delivery issues.
• Collaborate with sales and delivery leadership on scoping and pre-sales.
• Drive continuous improvement of tools and processes.

Skills

Leadership

Client relationship mgmt

Communication

Delivery metrics

Fast-paced adaptability

Education

Bachelor’s degree in Engineering

Tools

Jira

Confluence

Smartsheet

SAP

Oracle

NetSuite

Microsoft Dynamics

MuleSoft

Boomi

Workato

Celigo

Job description

Manager, Integration Delivery - Professional Services

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders.

In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions , the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours.

As the Manager of Integrations Delivery you are responsible for leading a team of integration consultants who deliver client-facing integration services and solutions. You will coordinate with cross-functional teams, and ensure a smooth transition from sales to implementation of integrations while maintaining high levels of client satisfaction. You will focus on team development, project oversight, and the continuous improvement of integration delivery standards—driving both operational excellence and client satisfaction across all engagements.

What you’ll do:

Lead, mentor, and manage a team of integration consultants responsible for delivering implementation and configuration of integration solutions.

Oversee day-to-day operations and performance of consultants across multiple client projects and workstreams.

Ensure consistent application of delivery methodologies, documentation standards, and integration best practices.

Serve as a senior escalation point for client and internal delivery issues related to integration scope and execution.

Partner with integration solution consultants to ensure alignment of consultant deliverables with solution design.

Monitor consultant utilization, productivity, and professional development, ensuring capacity planning aligns with demand.

Conduct regular performance reviews, set goals, and support career development for integration consultants.

Collaborate with sales and delivery leadership to support scoping, resource planning, and pre-sales activities.

Support quality assurance and post-implementation reviews to identify opportunities for improvement.

Drive continuous improvement and an innovative mindset with the team for tools and processes finding efficiencies and ways to automate.

About you:

Bachelor’s degree in Engineering or a related field.

5 years of experience in professional services, consulting, or systems integration delivery.
2+ years of experience managing or leading a team of consultants.

Experience integrating ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is strongly preferred.
Experience with integration platforms and concepts (e.g., APIs, middleware, iPaaS solutions like MuleSoft, Boomi, Workato, or Celigo).

Strong leadership and people management skills, with a track record of developing high-performing teams.

Excellent communication and client relationship management abilities.

Solid understanding of professional services delivery models and metrics (e.g., utilization, billable hours, CSAT).

Proficient in using collaboration platforms (e.g., Confluence, Jira, Smartsheet).

Comfortable in a fast-paced, client-facing environment with shifting priorities.

What’s in it for you:

Competitive salary and meaningful equity opportunities.

Healthcare, dental, and vision coverage.

You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.

We believe in meritocracy, where ideas and effort are publicly celebrated.

Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.

Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com . For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.

Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging . More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk.

Competitive pay, meaningful equity, performance bonuses, and rewards for outsized impact.

Flexibility that fuels speed

Hybrid work, unlimited time off, and the autonomy to move fast and own your results.

Growth at startup velocity

L&D budget, real ownership, stretch opportunities, and recognition for bold thinking and innovation.

Health & wellness that keeps you at your best

Comprehensive benefits, wellness programs, parental support, and access to the tools you need to perform.

A culture built for builders

Catered lunches, off-sites, hackathons, energetic teams, and a community that celebrates big wins and resilience.