professional services manager - business services

Échelle Rive-Sud; Quebec; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in Quebec is seeking a Professional Services Manager for a dynamic role that involves analyzing administrative issues, managing projects, and providing tailored client solutions. Ideal candidates will possess a non-university diploma, relevant experience in business services, and strong interpersonal skills, with a focus on client satisfaction. Benefits include travel expenses, paid time off, and various insurance plans.

Benefits

Paid parking

Paid training

Disability insurance

Group insurance

Life insurance

RRSP

Bonus

Commission

Gasoline paid

Paid time off

Qualifications

• Relevant experience of 1 to less than 2 years.
• Driver's license is required.

Responsibilities

• Analyze administrative issues to assist employees.
• Manage operations of service-providing organization.
• Plan, coordinate projects, and supervise staff.

Skills

Client focus

Effective interpersonal skills

Initiative

Organized

Team player

Education

College or non-university certificate

Job description

Professional Services Manager - Business Services

Employment Type: Part Time / Full Time

Qualifications

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Work Setting

Budgetary Responsibility

• $1,500,001 - $4,000,000

Responsibilities

• Analyze administrative issues to assist employees
• Coordinate projects and programs
• Develop action plans
• Manage operations of a service-providing organization or department
• Plan and organize operations for establishments serving businesses
• Provide expertise tailored to client needs
• Hire, train, motivate, and supervise staff
• Market business services
• Plan and control budgets and expenditures
• Develop and implement service quality assessment strategies
• Manage budgets for projects, contracts, equipment, and supplies
• Establish policies and procedures
• Represent the organization in economic and social organizations
• Provide customer service
• Monitor and evaluate performance

Supervision

• Supervise 3-4 staff members

Specializations

• Business Services
• Operations Management

Security and Safety

• Driver's license check

Transportation and Travel

• Own transportation required
• Paid parking, travel expenses covered
• Valid driver's license
• Willing to travel

Work Conditions

• Fast-paced environment

Personal Attributes

• Client focus
• Effective interpersonal skills
• Initiative
• Judgment
• Organized
• Reliable
• Team player
• Legal ability to work in Canada
• Relevant experience in the field

Experience

• 1 to less than 2 years

Workplace Information

• On the road job
• Benefits include disability, group insurance, life insurance, RRSP, bonus, commission, gasoline paid, paid time off, and on-site amenities

Other Benefits

• Free parking
• Paid training
• Paid volunteering/personal days

Support for Newcomers and Refugees

• Participation in community programs supporting newcomers, refugees, and Indigenous peoples

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