Professional Liability Claims Counsel / Claims Examiner

Flexserv; Toronto; On-site; CAD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

RSP matching

Wellness allowance

Job summary

Flexserv, a Canada-based insurer focused on accounting professionals, seeks a Professional Liability Claims Counsel to manage a portfolio of professional liability claims for accounting clients. You will provide rigorous defense while controlling costs and maintaining thorough documentation.

Ideal candidate has 5+ years of claims experience, a law degree (LL.B./J.D.) and active membership with LSO, plus strong analytical and negotiation skills to guide mediations, settlements, and complex

Qualifications

• 5+ years work experience in managing professional liability insurance claims.
• Law degree LL.B./J.D. and member in good standing with LSO.
• Exceptional analytical, critical and strategic-thinking skills.
• Very strong administrative, time management and organizational skills.
• Proactive problem-solving capacity, finding creative solutions to meet the objective.

Responsibilities

• Assess coverage: Analyze relevant policies to determine coverage available.
• Investigate: Research, gather and analyze documentation related to the claim.
• Evaluate liability and damages: Assess extent of potential liability and damage.
• Financial management: Maintain reserves and manage costs.
• Engage and oversee experts: Engage internal and external professionals to support resolution.
• Mediate, negotiate & settle: Identify best course of action within policy guidelines.
• Document: Maintain a full chronology of events for each claim.
• Other duties as assigned.

Skills

Professional liability

Policy analysis

Litigation strategy

Negotiation

Communication skills

Education

Law degree (LL.B./J.D.)

LSO member in good standing

Tools

Office 365

Job description

Our client is a profession-specific company for CPAs, by CPAs. For over three decades, we have focused on providing insurance and risk related solutions to accounting firms in public practice within Canada and Bermuda. Our products and services allow insured members to mitigate insurance-related risks of the profession and provide them with peace of mind and confidence to focus on their practice. Our employees are committed to the accounting profession, while being experts in their respective fields, including accounting, law, and insurance.

We are seeking a Professional Liability Claims Counsel.As a Professional Liability Claims Counsel, you will be exposed to a wide range of accounting firms and a diverse array of challenges facing the profession.You will benefit from and contribute to a unique body of knowledge and expertise steeped in 35 years of dedicated focus on protecting and defending accounting firms across Canada.This is a unique and dynamic role!

About the Role

As a Professional Liability Claims Counsel, you will manage a portfolio of professional liability insurance claims for our accounting clients. An advocate for the accounting profession, you will be responsible for providing policyholders with a rigorous defense, while ensuring prudent and effective cost containment and oversight.

• Assess coverage:Analyze relevant policies to determine coverage available. Identify the allegations and assess coverage to determine the extent to which coverage may apply to the claim.
• Investigate: Research, gather and analyze documentation in relation to the claim, including interviews, evidence, expert reports and legal pleadings.
• Evaluate liability and damages:Working with internal and external experts, assess the extent of potential liability and damage.
• Financial management: Maintain accurate and timely reserves based on best available information, actively and effectively mitigate and manage costs and expenses.
• Engage and oversee experts: Engage internal and external professionals and other consultants to support effective and timely claim resolution, including accountants, auditors, and internal and external counsel.
• Mediate, Negotiate & Settle: Within company policies and guidelines, including authority statements, you will identify potential litigation and non-litigation strategies and determine the best course of action. You will support the full claims lifecycle including mediations, pre-trial conferences and other procedures, negotiations and settlements required to bring the claim to resolution.
• Document: Maintain a full and complete chronology of events for each claim.
• Other duties as assigned.

Your key daily interactions will include:

• Colleagues on the Claims & Legal team;
• Accounting firms and employees;
• Internal and external experts and consultants;
• External lawyers;
• Third party insurance adjusters.

About You

• 5+ years work experience in managing professional liability insurance claims
• A law degree LL.B./J.D. and member in good standing with LSO;
• Exceptional analytical, critical and strategic-thinking skills;
• Very strong administrative, time management and organizational skills;
• Proactive problem-solving capacity, finding creative solutions to meet the objective;
• Effective relationship management, establishing trust, using discretion and acting professionally, to maintain effective working relationships;
• Outstanding written and verbal communication, and
• Strong proficiency in basic office software (Office 365 or equivalent).

Why Work with us?

We are:

• Experts in our field
• Driven by member value
• On the brink of exciting change

We offer:

• Competitive compensation
• RSP matching
• Wellness allowance

Our client is committed to building a diverse and inclusive workplace and welcomes all qualified candidates.