Production Support Coordinator

Septodont; Cambridge; On-site; CAD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Employee Assistance Program

Professional development opportunities

RRSP Program

Discounted gym memberships

Job summary

Septodont is seeking a Production Support Coordinator to aid operations by coordinating production documentation, quality systems, and training programs. This role ensures compliance with GMP while promoting continuous improvement initiatives across the production organization.

Key responsibilities include supporting documentation activities, updating SOPs, and organizing training programs. The ideal candidate will have a degree or diploma in a related field and at least two years of

Qualifications

• Minimum 2 years of administrative experience in operations or manufacturing.
• Experience in a regulated manufacturing environment is an asset.
• Self-motivated with strong analytical and problem-solving skills.

Responsibilities

• Support batch documentation review activities.
• Create, update, and maintain production SOPs and batch records.
• Collect and analyze operational data for continuous improvement.

Skills

Microsoft Office skills

Organizational skills

Communication skills

Analytical skills

Problem-solving skills

Education

Degree or diploma in a related field

Job description

About Us

At Septodont, a global leader in dental products and a key player in pharmaceutical development and contract manufacturing (CDMO), we are proud to work every day to improve patients’ health and well-being. Present in more than 110 countries, the Group relies on the energy, expertise, and passion of 2,600 employees. With 6 international production sites, Septodont combines industrial excellence, technological expertise, and innovation to meet the needs of healthcare professionals worldwide. In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over 40 years of expertise in sterile injectable cartridges and combination product manufacturing. Backed by a team of more than 675 dedicated professionals and modern facilities, we deliver high-quality, customer-focused solutions to partners around the world. Beyond our expertise, our people are our greatest strength. We foster a stimulating work environment where everyone can learn, grow, and build a career that reflects their aspirations, supported by continuous training and internal mobility. As a socially responsible company, we place diversity and inclusion at the heart of our development, convinced that they enhance collective performance and foster human experience. Joining Septodont means becoming part of a human-scale international group and contributing to a meaningful mission: improving health for as many people as possible. What if your next professional chapter started with us?

Job Summary

The Production Support Coordinator supports Operations through the coordination of production documentation, quality systems, training programs, inventory activities, and operational projects. This role plays a key part in maintaining compliance with GMP requirements while supporting continuous improvement initiatives across the production organization.

Responsibilities

• Complete and support batch documentation review activities.
• Create, update, and maintain production SOPs and batch records.
• Coordinate quality process documentation and tracking activities.
• Support production projects through scheduling, facilitation, and administrative coordination.
• Collect and analyze operational data to support continuous improvement initiatives.
• Prepare training packages, training documentation, and support operational training programs.
• Assist with purchasing consumables, inventory management, and ERP system transactions.
• Organize meetings and prepare reports, presentations, and departmental communications.
• Support GMP compliance, quality initiatives, and safety programs.
• Assist with special projects and departmental initiatives as required.

Qualifications

• Education Degree or diploma in a related field.
• Experience & Skills Minimum 2 years of administrative experience, preferably in an operations or manufacturing environment.
• Experience in a pharmaceutical, food, cosmetic, or other regulated manufacturing environment is considered an asset.
• Advanced Microsoft Office skills, including Excel, Word, and PowerPoint.
• Strong organizational, communication, and interpersonal abilities.
• Proven ability to manage competing priorities and meet deadlines.
• Self-motivated with strong analytical and problem-solving skills.
• Positive attitude and commitment to continuous improvement.

What We Offer

• Competitive compensation and benefits package
• RRSP Program
• Employee Assistance Program (EAP)
• Discounted gym memberships
• Corporate discounts and perks
• Employee recognition programs
• Professional development opportunities
• Career growth within a global organization
• Starting at approximately $65,000 CAD, with opportunity for an increase based on qualifications and experience.
• Total rewards include comprehensive benefits, bonus eligibility, and professional development support.

Work Authorization

Applicants must be legally authorized to work in the country where the position is based for the duration of employment. This position is not eligible for employer-sponsored immigration support.

Diversity and Inclusion Statement

We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.

Sobre a Septodont

A Septodont é líder global no desenvolvimento, fabricação e distribuição de produtos farmacêuticos odontológicos inovadores e soluções médicas. Com 8 unidades de fabricação em 3 continentes e uma rede internacional de distribuição que atende profissionais em mais de 120 países, estamos comprometidos em melhorar o atendimento aos pacientes em escala global. Com o apoio de 4 centros de P&D e mais de 120 patentes registradas mundialmente, nosso compromisso contínuo com a inovação e a excelência industrial nos mantém na vanguarda do nosso setor. Como empresa socialmente responsável, acreditamos que nossa responsabilidade é conduzir nossos negócios com rigor, ética e equidade. Mas nosso papel vai muito além dos produtos que entregamos. Cuidar também significa comprometer-se — com nossos colaboradores, clientes e pacientes, as comunidades onde atuamos e o planeta que todos compartilhamos. Saiba mais sobre a Septodont

Nossas pessoas fazem a diferença

Por trás do nosso sucesso global estão mais de 2,600 colaboradores dedicados, cuja experiência, comprometimento e colaboração impulsionam nosso crescimento todos os dias. Na Septodont, cada função importa e cada contribuição faz a diferença. Promovemos um ambiente em que as pessoas são incentivadas a tomar iniciativas, compartilhar ideias e crescer profissionalmente. Por meio de programas contínuos de aprendizado, iniciativas de desenvolvimento de competências e oportunidades de mobilidade interna, apoiamos ativamente nossos colaboradores na construção de carreiras significativas e em constante evolução.

Por que se juntar a nós?

Na Septodont, compartilhamos uma ambição comum: melhorar de forma sustentável o cuidado aos pacientes por meio de soluções seguras, eficazes e inovadoras. Ao se juntar a nós, você irá: Contribuir para desenvolver soluções que melhoram a vida dos pacientes todos os dias. Crescer em um ambiente internacional e multicultural. Fazer parte de uma empresa movida pela inovação, qualidade e valores sólidos. Se você procura uma carreira em que sua experiência realmente faça a diferença e seu trabalho tenha propósito, a Septodont é o lugar certo para você.

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