Production Support Co-op (Winter 2027), Enterprise Technology & Business Management

CIBC; Toronto; Hybrid; CAD 28,000 - 39,000; Full time

Job summary

CIBC’s Intelligent Process Automation Center of Excellence in Toronto is seeking a team-oriented intern for a 4‑month project. You’ll analyze large data sets, promote automation using AI tools, and collaborate with cross-functional teams across back-end systems.

You’ll operate in a hybrid setup with on-site and remote days. You’ll need strong analytical, communication, and problem‑solving skills, plus a proactive mindset to map processes and drive improvements within a dynamic project

Qualifications

• Analytical thinking and data analysis skills.
• Strong communication and ability to translate technical findings for non-technical audiences.
• Ability to reason through problems, draw conclusions, and present results clearly.

Responsibilities

• Analyze large data sets and derive actionable insights.
• Collaborate with back-end teams to deliver enterprise-scale automation projects.
• Apply AI tools to improve process automation and efficiency.

Skills

Analytical thinking

Communication

Critical thinking

Decision making

Work collaboratively

AI familiarity

Job description

What you’ll be doing

You’ll be joining CIBC’s Intelligent Process Automation Center of Excellence. You’ll be at the heart of CIBC’s digital transformation, successfully delivering complex, enterprise-scale mobile projects involving multiple back‑end systems. In addition, you will work collaboratively with others within the Intelligent Automations team to achieve common goals and actively promote co‑operation and good working relationships among team members. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on‑site, while other days will be remote.

Important information

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. You must be currently enrolled in post‑secondary education and returning to full‑time studies to be eligible. However, you do not need to be in a registered Co‑Op program to be considered for a role.

Recruitment timeline: Applications review – October/Novembe ; Interviews – October/November ; Offers – November.

This is a 4 month opportunity.

How you’ll succeed

• Analytical – Able to organize and analyze large data sets using various analytical tools (e.g. Excel,).
• Familiar with various statistical concepts to draw insights and conclusions from data.
• Communication – Create presentations by translating technical analysis in a format that non-technical individuals can understand.
• Process Improvement – Map current and future state processes and walk team members through the flows.
• Organization – Able to prioritize and manage multiple activities to meet business timeline.
• AI Familiarity & Application – Demonstrate an understanding of artificial intelligence and its practical uses in process automation. Leverage AI tools and solutions to enhance efficiency, support decision-making, and drive innovation within team projects.

Who you are

You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making. You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. You take initiative. You Takes advantage of opportunities when they arise and questions the status quo and makes suggestions about how things can be done more efficiently. You are passionate about process and exhibit it not only at work but in your day-to-day life. You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We work to recognize you in meaningful, personalized ways. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• competitive compensation
• a banking benefit*
• wellbeing support
• additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program

*Subject to program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail].

CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date 2027-04-23

Job Location Toronto-81 Bay, 19th Floor

Employment Type Temporary (Fixed Term)

Weekly Hours 37.5

Skills Analytical Thinking, Communication, Critical Thinking, Decision Making, Work Collaboratively

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.