Production Pharmacy Assistant - Express Scripts Canada

Cigna; Mississauga; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Pension plan

Career development and advancement

Flexible work options

Job summary

Express Scripts Canada Pharmacy in Mississauga is seeking a Production Pharmacy Assistant to provide meaningful support at the right time to our members for better health and peace of mind. This on-site role involves packaging medications, inventory management, and assisting the pharmacist to ensure accurate dispensing.

The position is full-time with an hourly range of $21–$23, a 40-hour work week, and opportunities for growth within a leading PBM family under The Cigna Group.

Qualifications

• Minimum 2 years of relatable experience, preferably in a pharmacy setting.
• Proficient with Kroll software and MS Office.
• CRM experience is a plus but not required.
• Excellent written and verbal communication; team player.

Responsibilities

• Package prescription medications according to regulatory requirements.
• Retrieve, count, pour, weigh or measure medications as directed by the medication order.
• Review patient notes on the pharmacy operating system and apply directions accordingly.
• Assemble patient information materials as specified by the pharmacist.
• Receive medication deliveries and maintain inventory with a first-in-first-out mindset.
• Support in the management of the pharmacy's medication inventory and expiry checks.

Skills

2 years experience

CRM experience

MS Office proficiency

Team player

Customer service

Interpersonal skills

Bilingual EN/FR asset

Tools

Kroll software

MS Office (Word/Excel/Outlook)

Job description

Job Title: Production Pharmacy Assistant

Location: 2915 Argentia Rd, Mississauga

Employment Type: Full-time

Reason for Vacancy: Replacement

Work Arrangement: On-site

Department Name: Pharmacy Operations

Pay Typed: Hourly

Pay Range: $21 to $23

Work Week: 40 hours

Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us :

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Job Summary

The Express Scripts Canada Pharmacy, with regional services across the country is transforming the Canadian prescription drug landscape and the way patients make decisions about their medications.

Our Mississauga Pharmacy Location is seeking a Production Pharmacy Assistant that provides meaningful support at the right time to our members for better health and peace of mind.

ESSENTIAL FUNCTIONS:

• Package prescription medications according to regulatory requirements.
• Retrieve, count, pour, weigh or measure quantities of medications as directed by the medication order.
• Review patient notes and preferences on pharmacy operating system; incorporate direction accordingly.
• Assemble patient information materials as specified by the pharmacist
• Receive medication deliveries and maintain medication inventory with a first-in-first-out mind set.
• Support in the management of the pharmacy's medication inventory, including expiry checks, product organization, etc.
• Support in the management of supply-related needs.
• Support in the maintenance of an organized work area.
• Display a desire to support all areas of need within the pharmacy as directed by the pharmacy management team.

QUALIFICATIONS:

• 2 years of relatable experience, preferably in a pharmacy setting
• Proficient in Kroll software
• Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook)
• CRM experience is preferable but not required
• Excellent written, verbal and oral communication skills
• Team player with the ability to work independently
• Strong customer service focus
• Strong work ethic and positive attitude is a must
• Strong interpersonal skills with ability to work independently with minimal supervision
• Flexible to situations and adaptable to change
• A thorough understanding of quality assurance and delivery of service excellence
• Excellent organizational skills, effective time management, and the ability to shift priorities working within established timelines
• Demonstrates initiative (learn processes and procedures, various benefits) and displays self-motivation to grasp new concepts quickly
• Results-oriented paying attention to detail
• Ability to multi-task
• Bilingualism (English and French) is an asset
• Ability to lift a minimum of 25 lbs and be willing to stand/walk for your shift is an asset

Why Join Us

• Competitive compensation, benefits and pension plan
• Career development and advancement opportunities
• A culture that celebrates innovation and collaboration
• Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy . Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a bona fide occupational requirement. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

NOTE: Internal posting will be closed on November 12, 2026.

Express Scripts Canada is a Cigna company Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is