Production Pharmacy Assistant - Express Scripts Canada

CA5 Express Scripts Pharmacy Ontario LTD; Mississauga; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Benefits and pension plan

Career development

Flexible work options

Job summary

Express Scripts Canada in Mississauga is seeking a Production Pharmacy Assistant to support packaging and shipping of pharmaceuticals and medical supplies on-site. The role requires 2 years of related experience, proficiency with Kroll software, and strong MS Office skills.

CRM experience is a plus, with a focus on accurate inventory and customer service. The position offers on-site work, a 40-hour week, and a pay range of 21–23 CAD per hour.

Qualifications

• 2 years of relatable experience, preferably in a pharmacy setting.
• Proficient in Kroll software.
• Computer literate, MS Office (Word, Excel, Outlook).
• CRM experience is preferable but not required.
• Excellent written, verbal and oral communication skills.
• Team player with the ability to work independently.
• Strong customer service focus.
• Flexible to situations and adaptable to change.
• Bilingualism (English and French) is an asset.
• Ability to lift a minimum of 25 lbs.

Responsibilities

• Package prescription medications according to regulatory requirements.
• Retrieve, count, pour, weigh or measure quantities of medications as directed by the medication order.
• Review patient notes and preferences on pharmacy operating system; incorporate direction accordingly.
• Assemble patient information materials as specified by the pharmacist.
• Receive medication deliveries and maintain medication inventory with a first-in-first-out mindset.
• Support inventory management including expiry checks and organization.
• Support supply-related needs and maintain an organized workspace.
• Demonstrate initiative and willingness to assist across pharmacy operations.

Skills

Pharmacy experience

MS Office

CRM experience

Communication skills

Team player

Customer service

Attention to detail

Bilingual English/French (asset)

Flexibility

Independent worker

Tools

Kroll software

Job description

Job Title: Production Pharmacy Assistant

Location: 2915 Argentia Rd, Mississauga

Employment Type: Full-time

Reason for Vacancy: Replacement

Work Arrangement: On-site

Department Name: Pharmacy Operations

Pay Typed: Hourly Pay Range: $21 to $23

Work Week: 40 hours

Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Job Summary

The Express Scripts Canada Pharmacy, with regional services across the country is transforming the Canadian prescription drug landscape and the way patients make decisions about their medications. Our Mississauga Pharmacy Location is seeking a Production Pharmacy Assistant that provides meaningful support at the right time to our members for better health and peace of mind. The Production Pharmacy Assistant is responsible for packaging and shipping of pharmaceuticals (both refrigerated and non-refrigerated) and medical supplies. The Production Pharmacy Assistant will use various warehouse equipment and computer systems. Training will be provided.

ESSENTIAL FUNCTIONS

• Package prescription medications according to regulatory requirements.
• Retrieve, count, pour, weigh or measure quantities of medications as directed by the medication order.
• Review patient notes and preferences on pharmacy operating system; incorporate direction accordingly.
• Assemble patient information materials as specified by the pharmacist
• Receive medication deliveries and maintain medication inventory with a first-in-first-out mind set.
• Support in the management of the pharmacy’s medication inventory, including expiry checks, product organization, etc.
• Support in the management of supply-related needs.
• Support in the maintenance of an organized work area.
• Display a desire to support all areas of need within the pharmacy as directed by the pharmacy management team.

QUALIFICATIONS

• 2 years of relatable experience, preferably in a pharmacy setting
• Proficient in Kroll software
• Computer literate, possessing intermediate skills in MS Office (Word, Excel, Outlook)
• CRM experience is preferable but not required
• Excellent written, verbal and oral communication skills
• Team player with the ability to work independently
• Strong customer service focus
• Strong work ethic and positive attitude is a must
• Strong interpersonal skills with ability to work independently with minimal supervision
• Flexible to situations and adaptable to change
• A thorough understanding of quality assurance and delivery of service excellence
• Excellent organizational skills, effective time management, and the ability to shift priorities working within established timelines
• Demonstrates initiative (learn processes and procedures, various benefits) and displays self-motivation to grasp new concepts quickly
• Results-oriented paying attention to detail
• Ability to multi-task
• Bilingualism (English and French) is an asset
• Ability to lift a minimum of 25 lbs and be willing to stand/walk for your shift is an asset

Why Join Us

• Competitive compensation, benefits and pension plan
• Career development and advancement opportunities
• A culture that celebrates innovation and collaboration
• Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a bona fide occupational requirement. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment. Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

NOTE: Internal posting will be closed on November 12, 2026.

Express Scripts Canada is a Cigna company Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products. About Express Scripts Canada Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors. It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required. We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment. We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be. We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities. Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.