Production Manager

Propelis; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading packaging solutions provider in Toronto is seeking a Production Manager to oversee the daily management of production operations. The ideal candidate will have over 10 years of experience in the packaging industry and strong knowledge in production planning. Responsibilities include managing the production schedule, ensuring quality control, and fostering a culture of continuous improvement. This role requires leadership in a dynamic environment and collaboration with various stakeholders to enhance customer experience and operational efficiency.

Qualifications

• 10+ years of experience in the packaging or graphic arts industry in a production environment.
• Strong knowledge of production management and scheduling.

Responsibilities

• Manage daily production operations and schedule.
• Ensure on-time delivery and quality control.
• Foster a culture of continuous improvement.

Skills

Leadership and coaching

Problem-solving

Continuous improvement

Production planning

Collaboration

Education

Associate’s degree preferred

Tools

Microsoft Office Suite

Job description

SGX, part of the Propelis Group, brings together more than 150 years of combined experience from SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. We offer a full suite of solutions, including artwork and file preparation, plate and cylinder production, and metal deco services, supported by advanced technology and a global footprint.

Position Summary

The Production Manager is responsible for the day-to-day management of the Production Department. This position works closely with the Operations Manager and regularly collaborates with other key stakeholders to coordinate the facility’s production operations.

Operations

• Responsible for management of the production schedule, including daily production planning with the production staff; monitoring and updating the production schedule; ensuring completion of the production cycle and on-time delivery; and participating in daily production capacity meetings.
• Recognizing bottlenecks in the production process and problem solving.
• Load level production staff when necessary to meet job deadlines.
• Make appropriate workflow adjustments in order to complete the daily production schedule.
• Ensure regular workflow and quality audits are performed to ensure internal and external customer requirements are being met.
• Promote a culture of continuous improvement by leading and supporting innovation and continuously analyzing production workflows with a focus on maximizing productivity, efficiency, quality, and on-time delivery.
• Ensure compliance and capture business metrics by utilizing the order entry system.
• Assist the Operations Manager with the facility’s budget, maintain a capital asset list, and prepare capital project paperwork.
• Prepare monthly inventory reports and monthly/quarterly WIP reports.
• Perform job costing research and corrections concerning billing of all production departments.
• Ensure overall compliance with equipment, department, and plant standard operating procedures.
• Manage vendor relations for production areas.
• Administer and update contracts for various vendors.

Customer Focus

• Collaborate with Sales team to assist with client management.
• Serve as point of contact for customer issues and provide technical expertise.
• Communicate customer issues and devise ways of improving the customer experience, including resolving problems and complaints.
• Work with all cross functional teams to enhance the quality of service to customers with special attention to on-time delivery and product quality.

Workforce Management

• Provide general communication to plant personnel.
• Provide leadership and coaching to direct reports and conduct regular performance development meetings to help foster a high performing team.
• Foster a culture of trust and alignment using the organization’s core values.
• Promote a culture that encourages continuous improvement, top performance, and high morale.
• Act as a change agent for all local and corporate initiatives.
• Champion for and participate in process improvements and changes in staffing, technology, workflows, and procedures.
• Manage a large group of people working varied shifts across multiple departments.
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
• Lead and/or collaborate with senior leadership and key stakeholders on the development and execution of special projects and corporate initiatives as needed.
• Ensures that the organization’s safety policies and practices are followed and that department work areas meet all safety standards and policies.
• Support the site in providing and monitoring policies, training, and resources to create a clean and safe work environment.
• Assist with additional responsibilities as directed by management.

Education, Experience, & Certification

• Associate’s degree preferred
• 10+ years of experience in the packaging, prepress, and/or graphic arts industry in a production environment
• Strong knowledge of Microsoft Office Suite (e.g., Word, Outlook, Excel, etc.) and good working knowledge of either PC or Mac IOS