Maintenance Supervisor

Pilkington Glass of Canada Ltd; Whitby; On-site; CAD 65,000 - 90,000; Full time

Job summary

Pilkington Glass of Canada Ltd. seeks a hands-on Production Supervisor to lead a shift in our Whitby facility.

You will ensure safety, enforce guidelines, coordinate activities, and drive performance using the PDCA approach to deliver high-quality products at the lowest feasible cost. Responsibilities include staffing, training, monitoring KPIs, managing shipments, and coordinating with Materials teams to prioritize orders, while maintaining NSG standards and a positive, collaborative work

Qualifications

• Minimum 2-3 years recent supervisory experience in a manufacturing setting.
• High school diploma or equivalent; bachelor's degree preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to utilize a computer-based inventory control system.
• Proven leadership, motivation, team building, problem solving, and conflict resolution skills.
• Ability to multi-task.
• Excellent customer relations and communication skills (written and verbal).
• Ability to lift 1–70 lbs without assistance.

Responsibilities

• Work in compliance with safety rules and regulations.
• Ensure safety of all employees through training and enforcement of guidelines.
• Maintain 5S, housekeeping, and workplace organization to NSG standards.
• Plan and coordinate production activities to maximize quality and minimize cost using PDCA.
• Review shipment schedules.
• Develop internal and external programs to meet customer expectations through continuous improvement.
• Ensure production KPIs meet safety, quality, throughput, downtime, and yield targets.
• Facilitate training for supervised employees to perform their jobs.
• Communicate effectively with all levels to resolve issues.
• Staff shifts and coordinate team assignments.
• Pre-shift safety walk to address items and current conditions.
• Prepare and deliver Green Circle meetings to address unsafe conditions.
• Supervise shipping dock and store room operations.
• Understand customer priority as assigned by Materials Specialist or Team Leader.
• Manage order/load flow to staging; assess time before load out.
• Dunnage handling and route-specific requirements.
• Shipment close and communication.
• ASN/Short ship/Customer contact confirmations.
• Adhere to NSG/Pilkington Standards of Business Conduct and its Values.
• Other duties as assigned by manager.

Skills

Leadership

Communication

Problem solving

Conflict resolution

Customer relations

Excel

Inventory management systems

Multi-tasking

Team building

Safety focus

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Inventory control system

Job description

• Works in complia nce with all safety rules and regulations.
• Ensure the safety of all assigned employees through training and enforcement of all company safety guidelines.
• Ensure 5S, Housekeeping and Workplace Organization meet NSG Standards.
• Develop, Plan and Coordinate production employee activities related to producing the highest quality product at the lowest possible cost using the PDCA approach.
• Use and review shipment schedule.
• Develops both internal and external programs to meet or exceed customer expectations through continually improving products, processes and services.
• Ensure all production KPI’s meet or exceed budgeted levels for safety; quality, thruput, downtime, and yield.
• Facilitate training for all supervised employees to understand the requirements for successfully performing their job function.
• Communicate effectively with employees at all levels to ensure matters of mutual concern are addressed and resolved.
• Understand current/potential expedites during shift.
• Staff the shift, and coordinate assignments and responsibilities to the scheduled team members.
• Pre-shift Safety Walk to advise team on items to address and current conditions.
• Green Circle Meeting- Prep/Delivery- ANY UNSAFE CONDITIONS.
• Supervise shipping dock and store room operations
• Understand priority of customers as assigned by Materials Specialist or Materials Team Leader.
• Understanding of current customer condition to ensure proper flow of standard delivery, expedite mode,critical deliveries.
• Manage the order/load flow to staging; assess time before load out and window time.
• Manager dunnage handling and customer/route specific requirements.
• Shipment Close and Communication.
• Confirmation of ASN/Short Ship/Customer Contact.
• Process/Operations Failure Escalation Process.
• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles
• Other duties as assigned by manager

Top 3 Competencies Needed for Success in the Role:

• Safety & Quality Focus: Develops safety as a team value – recognizes and reinforces safe leadership behaviours and challenges unsafe behaviours.
• Innovation & Change: Effectively manages the change process to ensure that the organization remains effective throughout.
• Decision Making: Takes appropriate actions to minimize risks and maximize the opportunities in decision-making process. Promotes the review and learning from business decisions.

Qualifications Required:

• Minimum 2-3 years recent supervisory experience in a manufacturing setting.
• High school diploma or equivalent (GED), Bachelor’s Degree preferred, but will consider experience
• Demonstrated proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.).
• Ability to utilize a computer-based inventory control system.
• Proven ability to lead and motivate to create positive work environment including team building, problem solving, and conflict resolution skills.
• Resolution of employee-related issues including mentoring and training.
• Ability to multi-task.
• Excellent customer relations and communication skills (written and verbal).
• Without assistance, must be able to occasionally lift, carry, push and/or pull objects weighing from 1 to 70 lbs.