PRODUCTION LEAD

Fitzii; Calgary; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

An innovative company is seeking a Production Lead to drive excellence in food production. This role blends leadership with hands-on involvement, ensuring that production schedules are met while upholding quality and safety standards. The ideal candidate thrives in dynamic environments, utilizing analytical skills to enhance processes and mentor teams. With a focus on continuous improvement, you'll play a vital role in shaping a high-performing team, all while enjoying unique perks like unlimited gelato and a supportive work culture. Join us in enriching lives, one delicious spoonful at a time!

Benefits

Health & Wellness Coverage

Flexible Work Hours

Paid Family Leave

Adventure Time

Equity Incentive Plan

Personal Development Fund

Unlimited Gelato

In-house Coffee Bar

Daily Team Lunch

Giving Gang

Qualifications

• 3-5+ years in food production or manufacturing, including team leadership.
• Experience leading scheduling, staffing, and daily operations.

Responsibilities

• Own daily and weekly production schedules and ensure team readiness.
• Coach and mentor Supervisors and Production Team Members.

Skills

Team Leadership

Analytical Mindset

Coaching Skills

Food Safety Knowledge

Scheduling and Staffing

Education

Experience in Food Production

Experience in Manufacturing

Tools

DEAR

Lean/Six Sigma Principles

Job description

Reporting to the Manufacturing Lead, the Production Lead plays a critical leadership role in translating strategic production plans into on-the-ground execution. Sitting at the mid-tier level of our production leadership structure, this role ensures that each shift is properly staffed, scheduled, and equipped to meet daily production targets—while upholding quality, food safety, and team development standards.

The Production Lead is also responsible for the analysis of raw production data to ensure it is translated into actionable insights for the entire Manufacturing function.

This role is a hybrid of administrative and on-the-floor work with the team - while they are less typically on the floor, they are deeply connected to it—developing supervisors, managing capacity and scheduling, overseeing training, and ensuring readiness of the team to “run the play”.

WHO YOU ARE

You’re a production professional with a strong foundation in manufacturing and a proven track record of leadership. You thrive in fast-paced, hands-on environments where you can bring structure to complexity and help others grow. You’re as comfortable on the floor solving problems in real time as you are behind the scenes analyzing data and planning ahead.

You lead with empathy and clarity, coaching teams toward high performance with a focus on continuous improvement. You’re analytical, adaptable, and calm under pressure— balancing daily execution with long-term strategy.

You’re the right person if you embody the 10 Things That Require Zero Talent:Being on time. Work ethic. Effort. Body language. Energy. Attitude. Passion. Being coachable. Doing extra. Being prepared.

YOUR MISSION

Production Planning & Execution

Own the daily and weekly production schedule and make sure the team, tools, and timelines are ready to roll

Build staffing plans based on volume, product mix, and production goals

Flag capacity issues early and collaborate on hiring and scheduling strategies

Partner with QA and Manufacturing Leads to uphold our quality, food safety, and output standards

Coach, mentor, and guide Supervisors and Production Team Members

Run team huddles, 1:1s, and performance reviews

Review weekly updates and support team development across roles

Delegate with intention and support growth through feedback and encouragement

Training Program

Manage training for every role—onboarding, cross-training, and role-specific skill building

Use our “Tell-Show-Do-Check” approach to train with clarity and confidence

Maintain up-to-date SOPs and ensure training logs are always accurate

Audit and refine training effectiveness to close any performance gaps

Operational Data Analysis

Review production metrics like output, waste, labour, and efficiency

Identify opportunities to improve scheduling, processes, and performance

Provide insights and reporting to support high-level decisions

Recommend updates to methods, tools, or equipment that support quality and efficiency

Coverage

Production and supervision coverage when needed

Support hands-on processes when required and help the team problem-solve on the fly

Ensure all documentation is complete and quality standards are locked in

WHAT YOU BRING TO RIGHTEOUS

3–5+ years in food production or manufacturing, including team leadership (supervisory or higher)

Experience leading scheduling, staffing, and daily operations in a hands-on production environment

Strong coaching skills and a leadership style that brings out the best in people

Analytical mindset—you’re comfortable using data to guide decisions and improve processes

Knowledge of GMPs, food safety, and working in regulated environments

Confidence moving between the floor and admin work, staying connected to the whole picture

Experience with training, onboarding, SOPs, and building a team that’s cross-trained and capable

Bonus points if you’ve worked with DEAR, Lean/Six Sigma principles, or in dairy/frozen CPG environments

Clear communication skills and a calm, problem-solving mindset

Positive energy, attention to detail, and pride in your work

Great vibes and a love for people - we’re enriching lives one tiny spoonful at a time, we just happen to do it by making gelato

HOW TO APPLY FOR THIS ROLE:

When you send us your resume, to be considered you must include a cover letter that answers the following questions:

What value would you bring to our team? (other than the 10 things listed below, because they require zero talent)

What is your favourite brand and why?

Why do you want to work with Righteous?

What can Righteous do for you?

What makes you weird?

Please complete the full application. If you need assistance, please reach out to Shannon [phone] - we gotchu!

THE PERKS? LET US TELL YOU!

Righteous Team Members enjoy awesome benefits and share in our financial success, proudly offered to eligible full-time AND part-time including:

Health & Wellness coverage (medical, dental, vision, out-of-Canada emergency medical with best doctors, critical illness and long-term disability)

Earned Flexible work hours and paid time off

Family friendly schedules and paid family leave

Adventure time (permitted extended personal travel as the role permits)

The opportunity to own a piece of Righteous through our Equity Incentive Plan

Personal Development Fund

ALL THE GELATO YOU CAN EAT!

In-house coffee bar and snacks for days

Team lunch Every.Single.Day.

Giving Gang

… and we're just getting started!

WHO ARE WE?

Our mission at Righteous is to enrich people’s lives, and have a tangible impact on how companies look, how they act, the way they treat their people, and what we all deserve in terms of quality and integrity as consumers. The vision has always been built on forging strong relationships, empowering our people, innovation, forward thinking, and legendary customer experience backed by the best quality products possible.

We think differently, act differently and challenge others to be the change they want to see in the world—we just happen to do it by making gelato. Enriching people's lives, one tiny spoonful at a time.

Righteous is an equal opportunity employer and does not discriminate against any applicant for employment on any basis including, but not limited to: race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification.