Production Dispatcher

Shambhala Music Festival; Salmo; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a vibrant team as a Production Dispatcher at an exciting festival! This full-time, temporary position is perfect for those who excel in multitasking and thrive in fast-paced environments. You will be the central communication hub, ensuring smooth coordination between various festival teams while managing radio communications. Your organizational skills and ability to remain calm under pressure will be key to successfully handling requests and troubleshooting logistical issues. If you are passionate about live events and want to contribute to an unforgettable experience, this role is for you!

Qualifications

• Experience using radios in a professional setting.
• Ability to work long shifts in outdoor festival environments.

Responsibilities

• Serve as the central communication hub for production teams.
• Accurately log incoming requests and track their completion.
• Maintain clear and accurate records of all requests and dispatch actions.

Skills

Organizational Skills

Clear Communication

Radio Operation

Problem-Solving

Prioritization

Tools

Two-Way Radios

Job description

Are you a master of multitasking with a knack for clear communication?Then we have just the job for you! Join our team as aProduction Dispatcherand help keep the festival running smoothly by managing radio communications from our dispatch command center!

• This full-time, temporary position will work at the festival site near Salmo, BC throughout the event.
• Position Dates:July 16-29, 2025 (Shifts are dailyon the festival site throughout this period.)

The Production Dispatcher plays a critical role in ensuring smooth communication and coordination between all festival teams. Operating from the festival’s dispatch command center, this role is responsible for logging, prioritizing, and relaying work requests while maintaining clear and efficient radio communications. The ideal candidate thrives in a fast-paced environment, demonstrates excellent organizational skills, and ensures that all radio requests are actioned promptly.

Responsibilities Include:
• Serve as the central communication hub for production teams.
• Accurately log incoming requests from various departments and track their completion.
• Remain available on the radio at all times while on shift, ensuring timely responses.
• Conduct regular radio checks to maintain communication and reinforce proper radio protocols.
• Enforce radio etiquette and troubleshoot communication issues as needed.
• Prioritize and dispatch tasks based on urgency and resource availability.
• Follow up on outstanding requests and provide timely status updates to requesting departments.
• Maintain clear and accurate records of all requests and dispatch actions.
• Collaborate with other dispatchers and festival departments to ensure seamless site operations.
• Monitor ongoing tasks and assist in troubleshooting logistical issues as they arise.
• Support emergency response coordination by relaying critical information efficiently.
• Perform other duties as assigned.

Qualifications Include:
• Experience using radios in a professional setting.
• Strong organizational and note-taking skills.
• Ability to work long shifts in outdoor festival environments.
• Experience working at festivals, live events, or large-scale productions.
• Knowledge of two-way radio operations and troubleshooting.
• Previous dispatch, coordination, or logistics experience.
• Communicates clearly and professionally over the radio.
• Able to quickly assess situations and prioritize tasks.
• Ensures requests are logged and tracked correctly.
• Stays calm and effective in high-intensity situations.
• Works well with various departments and adapts to evolving needs.
• Embodies and promotes the Shambhala spirit of love, magic, and community.

Ready to join the team? Submit your resume and cover letter through our online application here.

Pay Rate:$20 per hour

Shambhala Music Festival is committed to employment equity. We strongly encourage applications from Indigenous peoples, Black people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.