Production Associate-Stayner

Randstad Canada; Stayner; On-site; CAD 48,000 - 66,000; Full time

Benefits offered by this job

Employee meal discount

Premium Rate of Pay

Fast pace work environment

Job summary

Tim Hortons seeks an experienced Restaurant Manager to lead daily operations and drive exceptional guest experiences. You will recruit, train and coach a diverse team while ensuring adherence to Tim Hortons standards and operational goals.

You will manage staffing, development and performance, while focusing on safety, quality, and guest satisfaction in a fast-paced Tim Hortons environment. Availability to work days, evenings, weekends is required.

Qualifications

• 3-5 years of quick service restaurant management experience.
• 2 years of Tim Hortons experience is required.
• Secondary education is required; post-secondary education preferred.
• Driver's license and vehicle are required.
• Hospitality mindset and passion for service excellence.

Responsibilities

• Oversee day-to-day restaurant operations as directed by the Franchise Owner.
• Recruit, train, develop and retain team members; lead by example.
• Ensure compliance with Tim Hortons standards and policies.
• Lead and mentor new leaders; drive guest satisfaction and sales while controlling costs.

Skills

Team leadership

Recruitment

Training

Coaching

Guest service

Operations experience

Education

Secondary education

Post-secondary education preferred

Job description

As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business.

You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards of operation. Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs. You thrive in the fast paced atmosphere and love coming to work every day!

Your 3 -5 years of quick service experience in a management role combined with your practical knowledge of recruiting, training and coaching team members makes you an ideal candidate for this role.

We are seeking 3 dedicated and experienced Restaurant Manager for two locations to lead daily operations, support team development, and ensure all company standards and operational goals are met.

Management Responsibilities include (but are not limited to):

• Oversee the day-to-day operations of the restaurant as directed by the Franchise Owner.
• Must enjoy challenging themselves, their teams to exceed expectations.
• Must be self-motivated and able to motivate their teams by setting targets and reaching goals.
• Ensure the store is operating to all Tim Hortons standards, and creating the Perfect Guest Experience every time.
• Constant hiring and training to develop new leaders and ensure team growth.

Core Duties:

• Oversee and ensure the Perfect Guest Experience.
• Recruiting, training, developing and retaining of new team members.
• Support and implement Employment Standards, Food safety Standard and Inventory Controls.
• The successful candidate is expected to "Lead by Example" with professionalism and behaviors consistent with our TIM HORTONS CORE VALUES.

Why work for us?

• Employee meal discount
• Premium Rate of Pay
• Fast pace work environment

Apply to this job if you:

• Demonstrate a passion for guest service and creating exceptional guest experiences
• Pride yourself on building relationships with guests and your team
• Have strong operational experience
• Have a passion for coaching and mentoring and are comfortable delegating tasks
• Are ready to take on the full responsibility of running a Tim Hortons restaurant
• Enjoy leading a diverse team in a fast-paced environment
• Are able to engage others and develop high performance within your team

Qualifications:

• 3-5 years of quick service restaurant Management experience is required
• 2 years of Tim Hortons experience is required
• Secondary education is required
• Post-secondary education is preferred
• Driver's license and vehicle are required
• Must possess the "Hospitality Gene" (Ability to Create Connections, have a Passion for People and Service Excellence)
• Driven and focused
• Inspirational/Motivational
• Must be available to work days, evenings, weekends and holidays in a busy fast paced environment.

Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process.

Customer service background preferred * Must be able to lift min. of 25 lbs * Food Handler Certification (preferred) * First Aid Certification (preferred) * 30-40 hours per week