Product Testing Coordinator

Arc'teryx Equipment; North Vancouver; Hybrid; CAD 62,000 - 81,000; Full time

Benefits offered by this job

Health & wellbeing

Financial wellbeing

Time & Flexibilit y

Family support

Growth, community & gear

Job summary

Arc’teryx Equipment in North Vancouver is seeking a Footwear Product Testing Coordinator to support and execute testing programs. You will work closely with the footwear product creation team, athletes, and a global network to evolve our footwear business and redefine performance for mountain terrain.

This role is based in our North Vancouver office and is open to hybrid remote work. Eligible to work in Canada.

Qualifications

• 2-4 years’ experience in mountain sports, product development or operations within technical footwear.
• Experience working with systems (Smartsheet, PLM, SAP, Excel, SQL or similar).
• Strong connection to core sports and athlete communities.
• Excellent interpersonal skills and ability to work with all stakeholders.
• Clear communication and influencing abilities.
• Ability to explain and document concepts, processes and requirements clearly.
• Capable of managing multiple priorities and adapting to ambiguity.
• Proactive in identifying root causes and seeking effective solutions.
• Commitment to continuous improvement and outdoor passion.

Responsibilities

• Execute product testing for inline and competitor products and report results to product teams.
• Support evolution of the footwear testing program aligned to strategy and product creation.
• Build and maintain a diverse tester network and optimize data collection.
• Analyze testing data and provide insights to influence validation and design decisions.
• Maintain records of testing results, tester participation and sample tracking.
• Engage athletes and core users to capture insights across markets.

Skills

Smartsheet

PLM

SAP

Excel

SQL

Interpersonal skills

Communication

Tools

Smartsheet

PLM

SAP

Excel

SQL

Job description

As the Footwear Product Testing Coordinator, you are responsible forsupporting & executing the product testing programs and. In this role, you work closely with the footwear product creation team, a global network of peers, collaborators and athletes to support the evolution of our Footwear business, aimed to redefine technical performance footwear for mountainterrain, leading with technical innovation, uncompromised design & quality.

This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Meet Your Future Team:

The Arc’teryx team creates innovative, beautiful product that exceeds the mountain athlete’sneeds in the outdoors across climbing, hiking, and trail running categories. We are builders,problem solvers and passionate outdoor enthusiasts. Fueled by curiosity, we take an immersiveapproach to identifying our athlete’s future needs then build, test, and validate products thatsolve for real functional challenges. We are a passionate collective with a focus on collaborativeteamwork and our vision is to redefine the industry.

Your Opportunity at ARC’TERYX:

As the Footwear Product Testing Coordinator, you are responsible forsupporting & executing the product testing programs and. In this role, you work closely with the footwear product creation team, a global network of peers, collaborators and athletes to support the evolution of our Footwear business, aimed to redefine technical performance footwear for mountainterrain, leading with technical innovation, uncompromised design & quality.

This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

The Arc’teryx team creates innovative, beautiful product that exceeds the mountain athlete’sneeds in the outdoors across climbing, hiking, and trail running categories. We are builders,problem solvers and passionate outdoor enthusiasts. Fueled by curiosity, we take an immersiveapproach to identifying our athlete’s future needs then build, test, and validate products thatsolve for real functional challenges. We are a passionate collective with a focus on collaborativeteamwork and our vision is to redefine the industry.

If you were a Product Testing Coordinator now, here are some of the core activities you would be doing:

• Executing product testing for inline and competitor products, and deliver testing results to the product management, development and design teams at key moments in the product creation process
• Supporting the evolvement and enhancement of the footwear testing program aligned to the footwear product strategy and the product creation team.
• Facilitate in the building and maintenance of a diverse and engaged network of testers, identifying opportunities to enhance data collection for more impactful feedback and insights.
• Collect and analyze testing data, findings and feedback, providing insights to Product management, development and design teams to influence validation decisions and product innovation.
• Maintain accurate records of testing results, tester participation, and tracking of footwear samples..
• Building and maintaining strong relationships with athletes and core product users across our key markets, capturing and synthesizing physical, performance, science-based testing data and insights to impact product solutions.

Here are some of the things you could be working on in the future:

• Explore and implement new systems for real-time data collection for fit, wear, field and durability testing, prioritizing user-friendly and efficient solutions.
• Identify opportunities to engage broader outdoor communities to gather diverse feedback and insights, driving the testing process and establishing benchmarks across different product categories.
• Collaborate with cross-functional teams to integrate testing feedback earlier in the product creation development cycle, ensuring it informs critical design and material decision prior to seasonal product creation timeline.

Are you our next Product Testing Coordinator??

• You have 2-4 years’ experience in a mountain sports, product development, or operations role within the technical footwear industry.
• You have previous experience working in systems (Smartsheet, PLM, SAP, Excel, SQL or other)
• You have a strong connection to our core sports and the athlete community surrounding them.
• You have excellent interpersonal skills and the ability to work with all levels of stakeholders
• You have excellent communication and influencing skills
• You have the ability to explain, articulate, and document concepts, business processes, systems and business requirements efficiently
• You have the ability to effectively manage multiple competing priorities
• You have a willingness to improve your skills independently in new technologies and solutions
• You are proactive in identifying the root cause of issues, seeking the best (sometimes not the easiest) solutions with an unwavering commitment to do what is right
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• Your passion for your work is paralleled by your passion for getting outside and living it

Compensation:

The salary range for this role is: CAD$62,000 - CAD$81,000

Total Rewards

Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.

We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.

In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:

• Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
• Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
• Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
• Family support - Parental leave top-up and a nesting period for new parents.
• Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events),Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear). Eligibility for certain programs may vary by role.

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

Leave it Better

We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.

Join us in creating positive change in ourselves, our communities, and the world.

Live it. Get out there - the mountains make us better

Disruptive evolution. In pursuit of better. Always.

Commit. We set bold objectives and see them through.