Product Support Representative - Construction/Crane

Wajax; Hamilton; On-site; CAD 47,000 - 57,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Health spending account

E-learning and product training

Exclusive discounts with manufacturers

Recognition program

Pension plan

Wellness program

Job summary

Wajax is seeking a Sales professional to prospect and manage customers within a defined Construction, Forestry and On Highway territory in Canada. You will develop strategic plans, leverage Wajax’s product offerings, and provide expert knowledge to meet client needs.

The role requires 2–3 years of sales experience, a college diploma, and a valid driver’s license. Proficiency in Microsoft Office and Salesforce is preferred. Competitive compensation with benefits is offered.

Qualifications

• College diploma or post-secondary education required.
• 2–3 years of related experience in sales, marketing or equivalent business experience.
• Knowledge of heavy equipment is an asset; proficiency with the IMPACT selling process and a valid driver’s license are required.

Responsibilities

• Manage customer satisfaction with existing Construction, Forestry and Crane Territory customers.
• Identify and resolve issues in a timely manner.
• Attend to phone inquiries and demands from established and prospective clients.
• Meet and exceed all sales targets as determined monthly/annually.
• Assist in the creation and submission of bids for national customer opportunities.
• Liaise with manufacturers, in-house departments and suppliers to determine order status and delivery times.

Skills

Sales experience

IMPACT selling process

Valid driver’s license

Heavy equipment knowledge

Education

College diploma / Post secondary Education

Tools

Salesforce

Microsoft Office

Job description

The Opportunity

Prospect and source new customer opportunities within defined Construction, Forestry and On Highway territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to provide expert knowledge, advice and product solutions for client needs.

The Opportunity

Prospect and source new customer opportunities within defined Construction, Forestry and On Highway territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to provide expert knowledge, advice and product solutions for client needs.

The Role

• Manages Customer Satisfaction with Existing Construction, Forestry and Crane Territory Customers.
• Identifies and resolves issues in a timely manner.
• Attend to phone inquiries and demands from established and prospective clients.
• Meet and exceed all established sales targets as determined monthly/annually.
• Assist in the creation and submission of bids for National Customer opportunities.
• Liaise with manufacturers, in-house departments and all other relevant suppliers in order to determine status of orders and compliance to delivery times.
  

The Candidate

• Education: College diploma / Post secondary Education
• Work Experience: 2-3 years related experience in sales, marketing or equivalent business experience
• Knowledge: Knowledge of heavy equipment is an asset, IMPACT selling process, must possess a valid driver’s license.
• Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred)
  

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional "perks."

Highlights Include

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Company matched pension plan
• Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

Compensation

Base pay $50,000 per annum plus commission. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.

This is a current replacement vacancy.

Wajax does not use AI powered recruitment processes.

As a condition of employment, final candidates will be subject to pre-screening.

\\ Together we get more done.