Product Owner - Payment Services

Socket.dev; Montreal (administrative region); Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Socket.dev is seeking a self-driven Product Owner to join our Payment Services team in Canada. You will collaborate with Engineering to understand, prioritize, and define customer needs, translating them into clear requirements and user stories on fintech platforms.

You will lead sprint planning, partner with stakeholders, and help shape product strategy and delivery for payouts and remittances in a hybrid work environment with a Montreal presence and remote flexibility.

Qualifications

• 3+ years’ experience in a similar role.
• Bachelor's degree or another relevant degree in a related field (business, technical) or the required minimum experience mentioned above
• A strong understanding of the relationship between product and engineering
• Proficiency in documentation and attention to detail
• Ability to communicate technical components with non-technical people
• Experience in an agile environment
• Scrum certified
• QA experience
• Exposure to Jira
• Analytics and reporting experience

Responsibilities

• Drive investigation with Engineering for business related issues.
• Communicate with internal clients to understand expected user behavior, expected benefits, reporting requirements and employee user flows
• Provide feedback to the dev team through your own troubleshooting, testing and feedback gathering from clients, administrators, dependencies, and integrators
• Provide updates to clients, integrators, strategic planning, and management as required
• Lead the scrum team meetings
• Determine all sprint goals, in alignment with the project priorities provided by management
• Write and review business cases, use cases, and user stories with relevant acceptance criteria and boundaries
• Finalize Scope by gathering clarifications from clients for developers
• Provide recommendations and ideas for feature development and discuss them with the stakeholders
• Review client feature requests and provide feedback in terms of potential solutions, feature phases
• Investigate, understand and communicate requirements for end to end user flows, as well as end to end service integration (SaaS) flows

Skills

Agile environment

Documentation

Technical communication

Requirements gathering

Stakeholder management

Education

Bachelor's degree or related field

Tools

Jira

Job description

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols.

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus).

*A select number of positions require full-time in office attendance*

Payment Services is looking for a self-driven Product Owner to join our team on the payouts/remittance team. As a Product Owner, you will be responsible for working with your direct peers in understanding, prioritizing, and defining the customer needs, while working as a partner of the Engineering team. You will assist with the product requirement gathering efforts and collaborate closely with the business to ensure alignment with product strategy, vision, and customer needs. You will be working with Fintech based technologies and services that have inward and outward facing clientele.

What you’ll be doing:

• Drive investigation with Engineering for business related issues.
• Communicate with internal clients to understand expected user behavior, expected benefits, reporting requirements and employee user flows
• Provide feedback to the dev team through your own troubleshooting, testing and feedback gathering from clients, administrators, dependencies, and integrators
• Provide updates to clients, integrators, strategic planning, and management as required
• Lead the scrum team meetings
• Determine all sprint goals, in alignment with the project priorities provided by management
• Write and review business cases, use cases, and user stories with relevant acceptance criteria and boundaries
• Finalize Scope by gathering clarifications from clients for developers
• Provide recommendations and ideas for feature development and discuss them with the stakeholders
• Review client feature requests and provide feedback in terms of potential solutions, feature phases
• Investigate, understand and communicate requirements for end to end user flows, as well as end to end service integration (SaaS) flows

What you’ll need to be successful:

Must Haves:

• 3+ years’ experience in a similar role
• Bachelors degree or another relevant degree in a related field (business, technical) or the required minimum experience mentioned above
• A strong understanding of the relationship between product and engineering
• Proficiency in documentation and attention to detail
• Ability to communicate technical components with non-technical people
• Experience in an agile environment

Nice to haves:

• Scrum certified
• QA experience
• Exposure to Jira
• Analytics and reporting experience

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content