Product Owner I

TD Bank; London; On-site; CAD 97,000 - 137,000; Full time

Job summary

TD Bank in London, Ontario is seeking a Product Owner to partner with management and lead the delivery of a product vision. You will manage the backlog, re-prioritize user stories for customer value, and align with senior management on roadmaps and release cadence.

The role requires active participation in Agile events, collaboration with stakeholders, and oversight of delivery initiatives and defects to optimize the customer experience.

Responsibilities

• Partner with management to support the delivery of a product vision
• Create and maintain a product backlog and continuously re-prioritize user stories for customer value
• Align with senior management on the delivery roadmap and release cadence
• Review performance analytics and champion improvement strategies for customer experience
• Participate in scrum or Kanban events and share ideas for value and efficiency
• Engage business process partners to prepare customers for application changes and Day 2 processes
• Create and iterate a value-focused backlog with prioritized user stories
• Provide design and oversight of user stories based on the Definition of Done and Acceptance Criteria
• Manage delivery initiatives and oversee the development team's backlogs
• Proactively raise issues that impede delivery of increments and manage defects
• Adhere to enterprise frameworks and keep strategic alignment with senior management
• Coordinate with stakeholders to obtain timely inputs for product development
• Monitor regulatory environment and adapt product strategy as needed
• Communicate changes and backlog priorities to business, tech and leadership
• Act as escalation point for the development team and guide decisions
• Foster Agile processes with peers and share performance metrics and OKRs
• Protect organizational interests and manage risks, escalating high-risk activities
• Stay informed on evolving issues and regulatory requirements affecting the product
• Maintain a culture of risk management and control within appropriate processes

Job description

Work Location

London, Ontario, Canada

Hours

37.5

Line of Business

Enterprise Enabling Functions

Pay Details

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

CUSTOMER

• Partner with management to support the delivery of a product vision
• In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value
• Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
• Review performance analytics; recommend and champion strategies to enhance the customer or end user product experience
• Participate in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate
• Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes
• Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized
• Provide user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria
• Manage delivery initiatives and oversee development team (pod) backlogs
• Proactively raise issues that impede the efficient delivery of customer-focused increments
• Responsible for defect management and prioritization

SHAREHOLDER

• Adhere to enterprise frameworks or methodologies that relate to activities for own business area / journey
• Ensure on-going strategic alignment with senior management, providing feedback as appropriate
• Consider development team and stakeholder feedback in backlog management, facilitating conversations with multiple stakeholders representing competing priorities
• Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate
• Lead the submission and discussion on the Quarterly Business Review, with respect to their product
• Proactively manage business stakeholders to obtain inputs needed for product development in a timely manner
• Monitor the regulatory environment and partner with the senior management to consider changes to product strategy as needed
• Actively coordinate and engage in risk, quality and/or business testing management
• Empowered to make product delivery decisions, escalating to senior management as appropriate
• Actively communicate to business, technology and senior management regarding product changes and backlog priorities
• Single point of escalation for development team, providing guidance and decisioning as needed
• Work cohesively with peers to reinforce Agile processes
• Compile performance metrics and share with relevant stakeholders
• Define the OKRs in partnership with numerous stakeholders across the organization
• Protect the interests of the organization- identify and manage risks, and elevate non-standard, high risk activities as necessary
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best