Product Owner - Group Digital Experience

Equitable Life of Canada; Waterloo; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Product Owner for their Group Digital Experience team. This hybrid role involves overseeing the Group web and mobile experience, making strategic decisions, and managing product vision and stakeholder engagement. The ideal candidate will thrive in a collaborative environment, focusing on continuous value delivery and client satisfaction. Join a company recognized as one of Waterloo Area’s Top Employers, where your contributions will help shape innovative digital experiences. This opportunity promises a supportive workplace that values growth and work-life balance.

Benefits

Work-life balance and wellness focus

Annual bonuses

Generous vacation

Paid volunteer days

Pension plan with employer matching

Tuition support

Professional development

Onsite cafeteria

Employee discounts

Company events promoting collaboration

Qualifications

• Strong negotiation and communication skills are essential.
• Experience in backlog development and prioritization is required.

Responsibilities

• Build and articulate the North Star vision for the product.
• Collaborate with development teams to deliver solutions.

Skills

Negotiation skills

Problem analysis

Effective communication

Conflict resolution

Backlog development

Interpersonal skills

Presentation skills

Client journey mapping

Tools

Miro

Job description

Product Owner - Group Digital Experience
Waterloo, ON, Canada
Req #2790
Tuesday, April 29, 2025

At Equitable, we recognize that your work life is about more than just performing a job; it's about being part of a workplace that fosters growth and helps you reach your full potential. Within our friendly and collaborative environment, we understand that our success depends on a dedicated, motivated, and client-responsive staff. Join Equitable today.

Position Details

Position Title: Product Owner – Group Digital Experience
Reports To: Director, Operations and Digital Experience
Department: Group
Term: Permanent Full Time

Work Arrangements: Hybrid role. You will work in our Waterloo, ON office at least two (2) consecutive days every other week, plus one additional day per month. More frequent in-office work may be required depending on role needs.

The Opportunity

Equitable is growing! We are looking to add a Product Owner – Group Digital Experience to our Group team. This role oversees the Group web and mobile experience, making strategic decisions about what to build, managing the product vision, backlog, and stakeholder engagement.

Join one of Waterloo Area’s Top Employers for 2025 and Southwestern Ontario’s Top Employers for 2024!

Key Responsibilities

• Build and articulate the North Star vision for the product
• Define a compelling future experience
• Evaluate backlog items based on value creation
• Align product strategies with overall portfolio and product line
• Use the product vision and roadmap to prioritize work
• Set expectations with stakeholders for delivery timelines
• Focus on continuous value delivery and stakeholder collaboration
• Develop client-centric measures to enhance satisfaction
• Conduct client research, develop journey maps, and identify pain points
• Collaborate with development teams to deliver solutions
• Ensure backlog items are aligned with business outcomes

Qualifications and Skills

• Negotiation skills with squads, peers, and stakeholders
• Problem analysis from multiple perspectives; creative strategic thinking
• Ability to work with limited information and high-level concepts
• Effective communication across all organizational levels
• Conflict resolution skills
• Experience with backlog development and prioritization
• Performance evaluation of products
• Accountability and initiative
• Open-mindedness and adaptability
• Strong interpersonal and presentation skills
• Experience with facilitation and client journey mapping tools (e.g., Miro) is a plus

Benefits

• Work-life balance and wellness focus
• Annual bonuses, generous vacation, and benefits
• Paid volunteer days and pension plan with employer matching
• Inclusive employee resource groups
• Tuition support and professional development
• Onsite cafeteria and employee discounts
• Company events promoting collaboration

Additional Requirements

Applicants must provide two professional references, including at least one supervisor. This vacancy is due to an existing opening.

Learn more about Equitable and our commitment to equal opportunity employment. Contact our HR team at [emailprotected] for accessible application options or accommodations.

#LI-Hybrid

Other Details

• Job Family: Individual Contributor - Non Transactional
• Pay Type: Salary

Apply Now