Product Owner, Enterprise Fraud

Definity Financial Corporation; Canada; Hybrid; CAD 88,000 - 138,000; Full time

Benefits offered by this job

Company share ownership program

Incentive programs

Pension and RRSP matching

Volunteer days and charitable matching

Educational resources and tuition

Inclusion initiatives and genderaffirm

Wellness and recognition programs

Product/service discounts

Job summary

Definity Financial Corporation invites applications for a Product Owner in Enterprise Fraud to lead development of AI-driven fraud detection solutions for property & casualty insurance. You will collaborate with underwriting, analytics, technology, and BI teams to drive innovative prevention strategies and coordinate backlog and sprint plans.

You will own discovery through market implementation, prioritizing high-value features, communicating complex concepts to senior stakeholders, and

Qualifications

• Bachelor's degree in a related field.
• Experience in Property and Casualty Insurance fraud prevention.
• Experience in Agile/Scrum with product development support.
• Familiarity with JIRA, Confluence, MS Project.
• Strong written and verbal communication; ability to influence stakeholders.
• Ability to drive big-picture strategies while managing details.

Responsibilities

• Develop and implement fraud detection models and rules.
• Collaborate with data scientists and developers to enhance fraud software.
• Stay up-to-date with AI algorithms and fraud tech.
• Ensure compliance with regulations and data protection.
• Drive sprint and release plans and own the Product backlog.
• Prioritize user stories based on business value.
• Communicate complex concepts to senior stakeholders.
• Promote the product during key moments.
• Foster collaboration and trust in the squad.

Skills

Agile/Scrum

Stakeholder management

Communication

Negotiation

Facilitation

Critical thinking

Education

Bachelor's degree

Tools

JIRA

Confluence

MS Project

Job description

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Enterprise Fraud is looking to hire a Product Owner to lead the development and management of innovative fraud detection solutions. You will be part of this exciting team collaborating with multiple stakeholders, Underwriting, Advance Analytics, Technology Solutions and Business Intelligence. You will play a critical role in helping drive innovative fraud prevention strategies and position Definity Insurance as a leader amongst our competitors and customers.

What to Expect

• Develop and implement sophisticated fraud detection models and rules that enable monitoring and analysis of suspicious activities across insurance products and services.
• Collaborate with data scientists, software developers, and other stakeholders to enhance existing insurance fraud prevention software and develop new AI-driven solutions.
• Stay up-to-date with the latest advancements in fraud detection technologies, coding languages, and AI algorithms specific to the insurance industry, and proactively recommend innovative approaches to mitigate emerging fraud risks.
• Ensure compliance with industry regulations, company policies, and data protection standards in all insurance fraud detection and prevention activities.
• Drive sprint and release plans together with the Enterprise Fraud and analytics team, and own the Product backlog
• Drive user story prioritization based on business value and customer needs
• Interpret internal/external business challenges and the industry environment to recommend course of action and best practices to improve products, processes, or services
• Exercise strong decision making, owning product from discovery through market implementation and beyond
• Communicate difficult concepts; convert information into compelling business context and advice to influence and gain alignment among increasingly senior stakeholders
• Promote the product during key moments (e.g., internal events,) and supports enterprise fraud leadership
• Embody a non-hierarchical culture of collaboration, transparency, safety, and trust in the squad

What You Bring

• Bachelor's degree in a related field
• Experience in the Property and Casualty Insurance industry, its related practices, and processes specifically Fraud prevention / investigation
• Experience in product development support based on expertise in Agile/Scrum processes, roles, and practices
• Knowledge of project management and agile lifecycle management tools (e.g., JIRA, Confluence, MS project)
• Ability to drive the 'big picture' strategies while keeping an eye on details
• Strong written and verbal communication skills
• Ability to influence and effectively negotiate with stakeholders; strong facilitation and conflict resolution skills
• Creative, innovative, and critical thinkerwith a genuine excitement for solving problems within the business

Nice to have:

• Previous Full cycle project leadership experience with direct accountability for executing projects in large and complex environments
• 5 years of project management with 3 years as a Product Owner
• Certified Scrum Product Owner Designation an asset
• Project Management or Agile Certification an asset
  

Interested in this role, but don’t meet every requirement?

We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work as one of the Best Workplaces in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [e-mail].

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

Salary range is $88,000 - $138,000

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.