Product Owner

The Citco Group Limited; Toronto; On-site; CAD 77,000 - 93,000; Full time

Benefits offered by this job

Training and education support

Flexible working arrangements

Job summary

The Citco Group Limited in Toronto is looking for an energetic Product Owner to join their CitcoOne team. The role focuses on collaborating with the development team to ensure a seamless client experience. Responsibilities include managing product features, writing user stories, and providing support for users. Candidates should have 2–3 years in application development, strong project management skills, and a Bachelor's degree in a related field. The position offers a salary range of CAD $77,000 - $93,000, plus benefits.

Qualifications

• 2–3 years of in-house application development and Agile/Scrum experience.
• 3–5 years managing complex projects.
• Strong competencies in project management and business analysis.

Responsibilities

• Serve as product expert for CitcoOne users.
• Define scope of new features and manage enhancements.
• Collaborate with design for innovative user experiences.

Skills

Agile/Scrum experience

Project management

Data analytics

Excellent interpersonal skills

Problem solving

Education

Bachelor’s degree in Computer Sciences or related field

Tools

Jira

Job description

At Citco, we have been a front‑runner in the asset‑servicing sector since 1948, driving innovation and expanding across asset classes and geographies. We serve hedge funds, alternative investment funds, corporations and private clients, and we continue to push beyond industry boundaries to shape the future of asset servicing.

About the Team & Business Line

CitcoOne is our client portal that consolidates reporting for all business lines – Hedge Funds, Fund of Funds, Private Equity and Real Estate. The CitcoOne Product Team is responsible for ensuring a seamless client experience and continuous improvement of the portal.

We are seeking an energetic, motivated and hands‑on Product Owner to join CitcoOne. The role involves collaborating with the development team to translate product vision into user stories, working with design to create engaging experiences, and providing on‑the‑ground support for users.

Responsibilities

• Serve as the product expert and voice for all CitcoOne users.
• Break down the vision set by the Senior Product Manager, define scope of new features, and manage ongoing enhancements.
• Collaborate with design to create innovative user experiences.
• Maintain the product backlog and run grooming sessions.
• Write, prioritize and validate user stories, ensuring acceptance criteria are met.
• Follow all governance processes and uphold high standards of quality.
• Build credibility with stakeholders, including senior leadership.
• Support business operations for CitcoOne and educate users on new enhancements.
• Provide level‑3 local/global support for CitcoOne users.

Qualifications

• 2–3 years of in‑house application development and Agile/Scrum experience, preferably within a financial institution.
• 3–5 years of experience managing complex projects.
• Scrum Master certification (CSM) is desirable.
• Experience with SDLC frameworks such as Waterfall and Agile.
• Proficiency with project management tools such as Jira.
• Strong competencies in project management, business analysis, data analytics, change/release management, and service management.
• Excellent interpersonal and communication skills in English.
• Bachelor’s degree in Computer Sciences, Information Systems or related field.
• Effective planning and organizational skills to meet deadlines in a fast‑paced environment.
• Willingness to travel occasionally to Citco locations.
• Key competencies: business, technical & commercial awareness; accuracy; attention to detail; quality and risk control; problem solving; client service; communication; teamwork; drive for results; adaptability.

Salary Range

CAD $77,000 - $93,000

Benefits

We provide a range of benefits, training and education support, and flexible working arrangements. Benefits vary by location, and we encourage you to contact us for specific details.

Equality & Diversity

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.