Product Operations Specialist

Hypertec Group; Montreal; Hybrid; CAD 65,000 - 80,000; Full time

Job summary

Hypertec Group is seeking a Product Operations Specialist in Montreal to collaborate with Product Managers and ensure seamless operations across teams. This role involves maintaining product configurators, coordinating activities, and supporting vendor communications. The ideal candidate has a Bachelor’s degree and experience with PC/Server components, thriving in a collaborative environment within a global company that values innovation and sustainability.

Benefits

Hybrid work model

Comprehensive health benefits

Health Spending Account (HSA)

Employer-matched RRSP Program

Paid Floater Days

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years of experience with PC/Server components.
• High-level understanding of workstation and/or server BOM.

Responsibilities

• Serve as a key liaison between the Product Managers and cross-functional teams.
• Validate new order configurations and maintain the product configurator tool.
• Coordinate product line activities and oversee product lifecycle stages.

Skills

Communication

Proofreading

Technical Skills

Organizational Skills

Education

Bachelor's degree

Tools

ERP systems (e.g., SAP)

Microsoft Office (Excel, Outlook, SharePoint, OneDrive)

Job description

Ready to take the next step in your career?

Join a global company shaping the future with technology that drives lasting impact.

Hypertec is seeking a Product Operations Specialist to join our Product Management team in Montreal. If you are motivated, collaborative, and aligned with our values, we would love to hear from you.

We believe that how we work is just as important as what we build. Our values reflect the mindset we bring to everything we do:

• Innovation
• Customer Focus
• Integrity and Trust
• Entrepreneurship
• Respect
• Communication

What You’ll Be Contributing:

• Serve as a key liaison between the Product Managers and cross-functional teams, ensuring alignment and smooth communication across departments;
• Validate new order configurations to ensure accuracy and compliance with product specifications;
• Maintain and update the product configurator tool to reflect current offerings and configurations;
• Configure products based on established product pages within the configurator system;
• Support vendor communications related to forecasting, product roadmaps, and technical inquiries;
• Coordinate and track product line activities, including component shipments, demo requests, and inventory purchases;
• Create and document Engineering Change Requests (ECR);
• Oversee product lifecycle stages and manage certification processes to ensure market readiness;
• Assist in Bill of Materials (BOM) management within the ERP system to maintain data integrity;
• Collaborate with Marketing to create and update product collaterals;
• Generate, publish, and maintain departmental reports, including KPIs and performance metrics for the Product Management team;
• Create and manage product nomenclatures to ensure consistency across systems and documentation;
• Identify root causes of operational or product-related issues and collaborate with others to implement effective solutions.

What Sets You Apart:

• Bachelor’s degree or equivalent work experience;
• 3+ years of experience with PC/Server components (processor, memory, storage, cabling, etc.);
• High-level understanding of workstation and/or server BOM;
• Technical skills to navigate ERP systems (e.g., SAP);
• Proficient in Microsoft Office (Excel, Outlook, SharePoint, OneDrive);
• Ability to communicate and maintain product standards;
• Ability to complete multiple tasks in parallel;
• Strong proofreading skills to detect errors in formatting.

What’s In it For You:

• Hybrid work model supported by competitive benefits;
• Comprehensive health benefits covering a wide range of medical needs;
• Health Spending Account (HSA);
• Employer-matched RRSP Program;
• Paid Floater Days;
• Our head office will soon relocate to a new, state-of-the-art facility in LaSalle, near the Lachine Canal, designed with sustainability in mind, reflecting our commitment to responsible growth and innovation.

Immerse Yourself in the Hypertec Journey:

Think you are the right candidate for this role? We can’t wait to meet you! We look beyond the CV to discover real potential. Hit “Apply” and let’s explore it together!

About Hypertec

Founded in 1984, Hypertec empowers innovators to push boundaries and lead their industries through transformative technology.

Through our five divisions—High Performance Compute & AI, Data Center Construction, Health, Custom Manufacturing, and Solutions Partner—we help clients turn complex challenges into opportunities for sustainable growth. Trusted by leaders in AI, financial services, media & entertainment, healthcare, and the public sector, we serve clients in over 80 countries.

Recognized globally for innovation and sustainability, including our revolutionary immersion-born servers, we continue to deliver technology that makes a lasting difference.

Hypertec is an equal opportunity employer.

Hypertec evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability status or any other legally protected characteristic.