Product Operations and Implementation Analyst

Fidelity International; Mississauga; On-site; CAD 79,000 - 101,000; Full time

Job summary

Fidelity Canada is seeking a Product Operations and Implementation Analyst to support planning from an implementation and program/project management perspective.

You will coordinate with Product Development/Solutions & Operations to manage launch timelines, roadmaps, and post-implementation analysis. A university degree is required, with a PMP asset and strong communication being valued.

Qualifications

• 2+ years of mutual fund/investment industry experience.
• University degree, or equivalent work experience.
• PMP designation is an asset.
• Strong relationship building skills.
• Effective oral and written communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Product Launch Project Management – assist the Project Implementation Team to create project plan and target timelines.
• Share and deliver the Product Roadmap and provide updates to key business partners as required.
• Develop a project plan for project initiation deliverables (product details & approvals, product intake, meetings with partners).
• Coordinate internal/external communication and project resourcing with IS/PGO managers for upcoming projects.
• Assist with Product initiatives and/or Fund Events requiring project management expertise.
• Assist with schedule, deliverables, risks and issues in Product department workstreams.

Skills

Mutual fund experience

Relationship building

Communication

Organizational skills

Education

University degree

Job description

Job Description

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are: At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

What We Do

Reporting to the Manager, Product Operations and Implementation, the Product Operations and Implementation Analyst assists Product Development/Solutions and Product Operations teams with project and product planning from an implementation and program/project management perspective.

How You’ll Make an Impact

• Product Launch Project Management – Assist the Project Implementation Team to work with Product Solutions/Development & Operations to create project plan and target timelines.
• Share and deliver the Product Roadmap and provide updates to key business partners at FIC, FFIO, GPS, FTO, Legal, State Street, etc. as required.
• Develop a project plan for project initiation deliverables (product details & approvals, completing product intake, meeting with key business partners, project planning, etc.).
• Internal Department and External Service Provider Communication and Project Resourcing – Help with Project Implementation Team to work with the PGO and I.S. Managers to plan for upcoming projects and resource requirements.
• Work with other business partners (Legal, Regulatory Reporting, FTO, Compliance, FFIO, etc.) to plan for upcoming projects and key considerations.
• Assist with Product initiatives and/or Fund Events that require project management expertise but where either a) a PGO project manager is not explicitly required (e.g. ETF exchange migration, ETF names changes, clearing broker onboarding etc.) or b)a PGO project manager is not available to assist.
• Assist with the management of the schedule, deliverables, risks, issues, in workstreams managed within the Product department.
• Project Feasibility Administration and Post Implementation Analysis – Assist the Project Implementation Team and Product Solutions/Development & Operations to conduct a gap-analysis and determine the net-new requirements and their estimated timelines.
• Work with the Project Implementation Team with conducting post-project review debrief and recommendations with Product Development/Solutions & Product Operations.

What We’re Looking For

• 2+ years of mutual fund/investment industry experience
• University degree, or equivalent work experience
• PMP designation is an asset
• Strong relationship building skills
• Effective oral and written communication skills
• Strong organizational skills and attention to detail

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow. For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus: A competitive annual range of $79,000 to $101,000 based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

Equal Opportunity & Diversity

Fidelity Canada is an equal opportunity employer.

Fidelity Canada is committed to fostering a diverse and inclusive workplace.

We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodations during the application process: Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

Why Work at Fidelity?

We are proud to be recipients of the following:

• Canada’s Top 100 Employers
• Greater Toronto’s Top Employers
• Canada’s Top Family-Friendly Employers
• Canada’s Top Employers for Young People
• Great Place To Work® Certified
• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams
• LinkedIn Top Companies in Canada
• Human Resource Director (HRD) - Best Place To Work
• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer Designations
• Canadian Compassionate Companies – Certified
• Canada’s Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team

About Us: Fidelity Canada has become an employer of choice for talented people seeking rewarding career opportunities in the financial services industry. We look to hire outstanding individuals who want to maximize their potential and be challenged in all aspects of their professional careers. To help our employees excel in their roles at Fidelity, we provide everyone here with the best training, resources and support possible throughout their careers. With our help, there’s no limit to what you can accomplish here. We’re excited you’re considering Fidelity for your career plans.