Product Operations and Implementation Analyst

fil; Mississauga; Hybrid; CAD 79,000 - 101,000; Full time

Job summary

Fidelity Canada is seeking a Product Operations and Implementation Analyst to join our team. This role will support product development and operations from planning through implementation, working in a flexible hybrid schedule with a Toronto hub and a later Mississauga location.

You will collaborate with product development, solutions, and operations teams, manage project plans, and coordinate with Legal, Regulatory, and Compliance partners to ensure timely, successful delivery.

Qualifications

• 2+ years of mutual fund/investment industry experience.
• University degree, or equivalent work experience.
• PMP designation is an asset.

Responsibilities

• Assist Product Launch Project Management and create project plans and target timelines.
• Share and deliver the Product Roadmap and provide updates to key business partners.
• Develop a project plan for project initiation deliverables (product details, approvals, intake).
• Coordinate internal/external communications and project resourcing across teams.
• Assist with scheduling, deliverables, risks, and issues in product workstreams.

Skills

Mutual fund experience

Relationship building

Communication skills

Organizational skills

Education

University degree or equivalent

Job description

Job Description

Please Note: You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement. Current work authorization for Canada is required for all openings. The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are

At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and professionally.

What We Do

Reporting to the Manager, Product Operations and Implementation, the Product Operations and Implementation Analyst assists Product Development/Solutions and Product Operations teams with project and product planning from an implementation and program/project management perspective.

How You'll Make an Impact

• Product Launch Project Management Assist the Project Implementation Team to work with Product Solutions/Development & Operations to create project plan and target timelines.
• Share and deliver the Product Roadmap and provide updates to key business partners at FIC, FFIO, GPS, FTO, Legal, State Street, etc. as required.
• Develop a project plan for project initiation deliverables (product details & approvals, completing product intake, meeting with key business partners, project planning, etc.).
• Internal Department and External Service Provider Communication and Project Resourcing Help with Project Implementation Team to work with the PGO and I.S. Managers to plan for upcoming projects and resource requirements.
• Work with other business partners (Legal, Regulatory Reporting, FTO, Compliance, FFIO, etc.) to plan for upcoming projects and key considerations.
• Assist with Product initiatives and/or Fund Events that require project management expertise but where either a) a PGO project manager is not explicitly required (e.g. ETF exchange migration, ETF names changes, clearing broker onboarding etc.) or b)a PGO project manager is not available to assist.
• Assist with the management of the schedule, deliverables, risks, issues, in workstreams managed within the Product department.
• Project Feasibility Administration and Post Implementation Analysis Assist the Project Implementaaion Team and Product Solutions/Development & Operations to conduct a gap-analysis and determine the net-new requirements and their estimated timelines.
• Work with the Project Implementation Team with conducting post-project review debrief and recommendations with Product Development/Solutions & Product Operations.

What We're Looking For

• 2+ years of mutual fund/investment industry experience
• University degree, or equivalent work experience
• PMP designation is an asset
• Strong relationship building skills
• Effective oral and written communication skills
• Strong organizational skills and attention to detail

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That's why we offer a competitive compensation package designed to support your success today-and your financial well-being tomorrow.

• Base Salary and Discretionary Performance Bonus: A competitive annual range of $79,000 to $101,000 based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution-no employee matching required.
• We're proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization-an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression,