Product Operations Analyst

PartnerStack; Canada; Remote; CAD 70,000 - 100,000; Full time

Job summary

PartnerStack is a fast-growing startup seeking a Product Operations Analyst to optimize product led growth using data analytics. You'll work closely with Product Managers and various teams to influence decisions and enhance product strategies. Join us in revolutionizing B2B partnerships and enjoy a digital-first work culture with competitive perks.

Benefits

A digital-first environment

Flexible working hours

Competitive salary

High-quality health insurance

Generous vacation plan

Employee Stock Option Plan

Annual peripheral refresh

Qualifications

• Strong analytical skills with a track record of data-driven decisions.
• Solid understanding of product development lifecycle and agile methodologies.
• Prior experience in tech, consulting, or startups is a plus.

Responsibilities

• Source data using SQL and produce impactful insights.
• Leverage analytics to inform product strategies.
• Collaborate with cross-functional teams for product rollouts.

Skills

Proficiency with SQL

Data visualization tools

Analytical skills

Attention to detail

Communication skills

Tools

Looker

Metabase

BigQuery

Pendo

Job description

About PartnerStackAt PartnerStack, we’re passionate about software and the partnership space — and we’re not afraid to shake things up!

Our mission is to change how the world sells software by creating partnerships that unlock growth. We’re an ecosystem platform with the world’s largest B2B partnerships network, with over 500+ companies using PartnerStack to generate and sustain revenue.

Transforming the industry requires the right people. We'd love to meet you if you’re interested in making partnerships and ecosystems a game-changer in the software industry! We’re a high-impact and cross-team collaboration culture, empowering our teams to achieve success together.

Ready to be a part of our team? Apply now

About you and the role

The Product Operations team mandate is to align the company around our product led growth efforts using data. Product Operations is a function that optimizes the intersection of product delivery, go to market and strategy at PartnerStack. The team is responsible for helping the EDP (Engineering, Design and Product) organization make more reliable decisions by equipping them with relevant usage and performance analytics.

As a Product Operations Analyst, you will be responsible for working closely with the EDP team (specifically Product Managers), and across the organization to enable and communicate the product roadmap and current progress through data and analytics.

You’re a self-starter that tackles a variety of responsibilities and projects. You have strong business acumen, coupled with the ability to build trust and get things done across the organization. You should be detail-oriented and willing to dig deep with data, challenges, opportunities, and processes. Bringing your insights, ideas and recommendations to the table.

What you’ll do

• Source your own data (using SQL, Looker, Metabase, …), querying our databases and producing impactful insights to influence decision making across cross-functional stakeholders.
• Leverage analytics and market research to inform product strategies and prioritization that will drive user engagement and satisfaction.
• Represent the data POV across EDP teams and ensure everyone is working in unison to maximize the value from our data.
• Work closely with EDP, Sales, Marketing, and Customer Success teams to ensure successful product rollouts and iterations.
• Be the liaison between internal cross-functional partners and the product team.
• Regularly interact with customers and partners to gather feedback and understand their needs, translating this into product enhancements and new features.
• Run structured experiments to drive a deeper understanding into user behaviour and create visibility into user engagement with specific product features.
• Establish and monitor key performance indicators to measure product success and inform future development.
• Align product metrics with the company’s OKRs and help communicate our progress against them.

You're a great candidate if you have…

Must haves:

• Proficiency with SQL and data visualization tools (BigQuery, Looker, Pendo, Metabase etc.)
• Strong analytical skills with high attention to detail and a demonstrated track record of leveraging data to drive product success and business impact.
• Solid understanding of product development lifecycle, agile methodologies, and release management processes.
• Strong written and verbal communication and presentation skills, with the ability to create messaging for a variety of audiences.

Nice to haves:

• Prior experience working hands-on with data as part of a Product team in industries such as Technology, Consulting, Venture Capital or within high-growth startups.
• Industry knowledge about the B2B SaaS space, affiliate marketing, partnership ecosystems

Why you’ll love working here

PartnerStack is a fast-growing startup revolutionizing how SaaS companies go to market and scale revenue with partnerships. Beyond challenging the status quo and innovating great products, we aim to build a kickass company.

We set every team member up for success so they can feel energized about their work, be passionate about excellence, and have room to learn every day. That means you can experiment with creative tactics, have the freedom to fail and bounce back stronger — and make a career of a lifetime.

Perks of working at PartnerStack

• A digital-first environment, so you can do your best work anywhere in Canada
• A MacBook shipped to you and a budget for peripherals of your choice
• Flexible working hours (in coordination with your team)
• Flexibility to work abroad for up to 8 weeks at a time
• Regular social events, even while working remotely
• Annual peripheral refresh
• Competitive salary and opportunities for promotion
• High-quality health insurance, active from your first day
• HSA and Wellness Accounts
• Generous vacation and time off plan
• Employee Stock Option Plan for everyone (ESOP)
• RRSP with an employer matching component

Our HQ

Although we’re digital-first, that doesn’t mean you can’t do your best work with us at our downtown office in Toronto — if you want.

Our office space (111 Peter Street, Toronto, ON) is open to all employees. Whether you join us in person or virtually, we’re committed to ensuring every new employee has a great onboarding experience and feels part of a tight-knit team.

Diversity, Equity, and Inclusion

We are committed to equal employment opportunity regardless of race, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, marital status, ablebodiedness or gender identity.

PartnerStack celebrates what makes every member of our team unique and strives to create a safe and inclusive workplace where everyone can be their truest selves. If you require any accommodations to succeed in your role and feel supported in the workplace, please feel free to let us know. We are more than happy to accommodate all.

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