Product Manager (Platform Services)

Pixieset Inc.; Vancouver; Hybrid; CAD 95,000 - 132,000; Full time

Job summary

An innovative firm is seeking a Product Manager to oversee platform services, shaping the infrastructure for over 1 million photographers. In this role, you'll drive strategy, optimize capabilities, and ensure a seamless user experience. Collaborate with talented teams to deliver high-quality products while navigating business goals. Enjoy a hybrid work environment, generous vacation, and a culture of continuous learning and collaboration. If you're passionate about empowering creative professionals and want to make a significant impact, this opportunity is perfect for you.

Benefits

4 weeks of annual vacation

RRSP matching

$2,000 annual health & lifestyle spending account

$1,000 annual education budget

$1,000 annual charitable donation matching

Comprehensive benefits

Company-issued MacBook

Anniversary rewards

Team-building activities

Company-wide events

Qualifications

• 3+ years in Product Management with a focus on SaaS products.
• Strong leadership and communication skills are essential.

Responsibilities

• Lead the platform services roadmap and enhance scalability.
• Collaborate with cross-functional teams for platform improvements.

Skills

Product Management

SaaS Products

Agile Methodologies

Communication Skills

Leadership Skills

Wireframing

Technical Features

Education

Bachelor's Degree

Job description

Opportunity Snapshot

As a Product Manager overseeing Pixieset’s platform services, you’ll have a key part in shaping the core infrastructure that supports over 1 million photographers and creative professionals worldwide. With a strong product sense and deep curiosity, you’ll drive the strategy, optimize platform capabilities, and build a scalable foundation that enhances consistency across our suite of products. Collaborating closely with cross-functional teams, you’ll ensure our platform evolves to meet user needs while scaling seamlessly with Pixieset’s growth.

Your Impact

• Influence and lead the platform services roadmap, shaping the strategy and vision to enhance scalability, reliability, and performance
• Work cross-functionally with Engineering, Leadership, Product, and Design to prioritize and execute platform improvements and feature releases
• Develop low-fidelity wireframes and concepts to explore platform solutions and validate ideas
• Create detailed technical and product requirements to guide platform development
• Collaborate with designers to ensure a consistent and intuitive user experience across the platform
• Analyze market trends, competitors, and platform performance to identify opportunities for optimization
• Own the platform product lifecycle, ensuring timely delivery and high-quality execution
• Contribute to delivering a best-in-class platform experience for Pixieset users

Role Requirements

• 3+ years of Product Management experience overseeing SaaS products
• Experience owning technical features or systems
• Experience developing low-fidelity wireframes to validate solutions
• Ability to connect innovative ideas to real-world user needs while navigating business goals
• Proven success collaborating with Engineers and Designers in an Agile environment
• Strong product sense with the ability to conceive winning solutions and deliver an exceptional user experience
• Excellent verbal and written communication skills that allow you to communicate objectives and requirements
• Strong leadership skills and the ability to build strong relationships with cross-functional teams
• Experience delivering products for creative professionals is an asset
• Technical background or familiarity with software engineering is an asset

What We Offer

• Hybrid work environment (2 in-office days per week)
• 4 weeks of annual vacation & paid time off for office holiday closure
• RRSP matching
• $2,000 annual health & lifestyle spending account
• $1,000 annual education budget
• $1,000 annual charitable donation matching
• Comprehensive benefits: extended health, critical illness, long-term disability & life insurance
• Company-issued MacBook & home office budget
• Anniversary rewards & complimentary Pixieset premium account
• Team-building activities & company-wide events

The typical salary range for this position is CAD $95,000 - $131,250 annually. Salary offered will be based on skills, experience and market data.

Working at Pixieset

At Pixieset, we’re passionate about empowering photographers and creative professionals with the tools they need to showcase their work and grow their businesses. Our all-in-one platform makes it easy to create stunning online galleries, sell finished work, build an online presence, and manage business operations seamlessly.

Our culture is built on collaboration, continuous learning, and innovation. We foster open feedback, knowledge sharing, and creative problem-solving, while valuing dedication, work-life balance, and the power of technology to simplify complex challenges. With a strong emphasis on thoughtful business practices and career growth, we provide endless opportunities to develop and make an impact as we expand our suite of products.

We take pride in being continuously certified as a Great Place to Work, fostering a diverse and inclusive environment where different perspectives and experiences help us build a stronger team, product, and company. We love what we do—and the people we do it with. As part of our team, you'll take on exciting projects, collaborate with talented and passionate colleagues, and play a key role in bringing our ambitious product roadmap to life.