Product Manager, Mobile

BuildOps; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Benefits offered by this job

Equity grant

Benefits package

Flexible PTO

Hybrid work

WFH allowance

Job summary

BuildOps is seeking a Product Manager for the Mobile team to bridge engineering, design, and field technicians. You’ll drive sprint planning, groom tickets, and translate customer feedback into actionable work to improve our mobile experience.

You will own release notes, work directly with customers, and help ensure mobile features align with the broader product roadmap. Hybrid, Toronto-based role with equity, benefits, and growth opportunities.

Qualifications

• 2+ years of product management experience or equivalent (engineering, QA, TPM) with shipping software.
• Strong organizational skills and agile execution (grooming, planning, standups, retros).
• Clear written communication for tickets, release notes, and announcements.
• Comfortable talking to customers and translating feedback into actionable tickets.
• Genuine curiosity about mobile app fundamentals (navigation, data loading, offline/sync).
• Bias toward action: ship this sprint and iterate.

Responsibilities

• Lead sprint cadence for the mobile team and manage grooming, planning, and retros.
• Write clear tickets and make prioritization calls to keep backlog healthy.
• Own release notes and feature announcements for mobile releases.
• Meet with customers and field technicians to gather feedback and drive improvements.
• Escalate blockers to keep execution moving and aligned with roadmap.
• Collaborate with engineering leads to ensure releases align with broader roadmap.
• Develop fluency in mobile fundamentals to help other domains design mobile-friendly features.

Skills

Product management

Agile execution

Customer communication

Mobile apps

Prioritization

Problem solving

Tools

Jira

Confluence

Mobile CI tooling

Job description

About The Job

At BuildOps, we're building a groundbreaking software solution, purpose-built to support today's commercial contractors. From helping our customers manage their service department all the way to project management, we're breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. As a Product Manager on our Mobile team, you'll be the connective tissue between engineering, design, and the technicians who rely on our app every day out in the field. You'll run point on sprint planning, grooming, and retros, turn customer feedback into well-scoped tickets, and make the fast, in-the-weeds prioritization calls that keep the team shipping. Over time, you'll build deep expertise in the core mechanics that make a great mobile experience - navigation, data loading, and offline sync - and become the person other product domains turn to when they need their features to work well on mobile.

What You'll Do

• Drive sprint cadence for the mobile team - leading grooming, planning, and retros, and keeping the team focused on the right work at the right time
• Write clear, well-scoped tickets and make the day-to-day prioritization calls (bug vs. task, now vs. next) that keep the backlog healthy and the team unblocked
• Own release notes and feature announcements for mobile, keeping customers and the company informed on what's shipping
• Meet directly with customers and field technicians to gather feedback and turn it into concrete product improvements
• Spot when engineers are blocked and elevate quickly to keep execution moving
• Ensure fix versions and release scope stay aligned with the broader roadmap, partnering with engineering leads to ship predictably
• Develop deep fluency in the technical fundamentals of the mobile experience - navigation, data loading, and offline sync - and use that expertise to help other product domains design features that work well on mobile

What We Look For

• 2+ years of product management experience, or equivalent experience (engineering, QA, technical program management) with direct exposure to shipping software
• Strong organizational skills - comfortable owning the mechanics of agile execution (grooming, planning, standups, retros) and keeping a backlog clean and current
• Clear written communication - you can write a good ticket, a crisp release note, and an announcement people actually read
• Comfortable talking directly to customers and translating open-ended feedback into a scoped, actionable ticket
• Genuine curiosity about how mobile apps work under the hood - navigation patterns, data loading, offline/sync behavior - and the persistence to dig in
• A bias toward action: you'd rather ship something this sprint and iterate than wait for the perfect plan

Bonus

• Experience with native or hybrid mobile apps (iOS, Android, or React Native) from a PM, QA, or engineering seat
• Familiarity with field service, construction, or other frontline/offline-first mobile use cases
• Experience with Jira, Confluence, and mobile release/CI tooling

Compensation

• Raleigh: $115,000 - $140,000 base + annual bonus opportunity
• LA/SF: $118,000 - $147,000 base + annual bonus opportunity
• Toronto: 100,000 - 125,000 CAD base + annual bonus opportunity

What we offer

• Generous equity grant, become an owner in our company!
• A comprehensive benefits package
• Flexible PTO and hybrid work schedules
• One-time work-from-home allowance
• Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
• Company events and team-building activities, both in-person and virtual
• Fast-paced, collaborative, and dynamic work environment
• Opportunities for growth and career advancement
• Chance to work with cutting-edge technology and innovative solutions
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.

About BuildOps

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry! We're not just talking incremental improvements - we're talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here. This is your chance to be part of a rocketship. We're fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal). Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service. At BuildOps, we're changing the game and doing the best work of our careers. You'll be a key player in a company that's truly making a difference for the backbone of our economy. If you're ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you.

BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.