SDR Manager

BuildOps; Toronto; Hybrid; CAD 150,000 - 180,000; Full time

Benefits offered by this job

Generous equity grant

Hybrid work schedules

Comprehensive benefits package

Work-from-home allowance

Job summary

BuildOps is hiring a Manager of Sales Development to lead and scale a high-performing SDR team across US and Canada. You will build outbound strategies, coach reps, and optimize processes with data-driven decision making.

Ideal candidates have 3+ years in sales development management in B2B SaaS, strong familiarity with Outreach, Salesforce and ZoomInfo, and a track record of driving results in fast-paced environments.

Qualifications

• 3+ years of sales development management experience ideally in B2B SaaS.
• Proven experience growing high performing SDR teams.
• Strong analytic skills and ability to leverage data to prioritize improvements.
• Deep familiarity with Outreach, Salesforce, and ZoomInfo.

Responsibilities

• Build and iterate outbound sequences in Outreach.
• Help hire a team against a staffing roadmap and inspire overachievement.
• Identify opportunities for process improvement.
• Establish and track goals, objectives, and performance metrics with your team.
• Identify and resolve process bottlenecks and data issues.
• Track KPIs and system improvements to measure success.

Skills

Sales leadership

Data-driven

Outbound strategy

Team coaching

Analytical skills

Cross-functional collaboration

Communication

Self-starter

Tools

Outreach

Salesforce

ZoomInfo

Job description

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

As Manager of Sales Development, you’ll be responsible for managing and motivating a team of highly driven Sales Development Reps. As we continue to scale you will ensure the proper management layers are in place to maximize the impact of the sales development org. In this role you will be required to build a winning strategy, set goals, and measure performance against weekly, monthly and quarterly objectives.

What we look for:

• 3+ years of sales development management experience ideally in B2B SaaS
• Ability to thrive in a rapidly changing environment and will enjoy getting hands dirty – This
• means leading by example and not being afraid of picking up the phone to show new SDRs
• how to get the job done
• Proven experience growing high performing SDR teams
• Passion to hire well, coach, and hold team members to high standards of professionalism
• and outputs
• Strong analytic skills and the ability to leverage data to determine how we should prioritize
• improvements
• Deep familiarity with systems like Outreach, Salesforce, and ZoomInfo
• Early-stage experience in a fast paced, high-growth company
• Hyper-competitive nature

Outcomes:

• Build and consistently iterate on outbound sequences in Outreach
• Help hire a team against a staffing roadmap and inspire individuals to overachieve
• Proactively identify opportunities for process improvement
• Establish and track goals, objectives, and performance metrics with members of your team
• and perform regular reviews
• Identify and resolve process bottlenecks, data issues, and inconsistencies in program applications or outcomes
• Anticipate challenges and scale processes, technology, and team to support the growth of pipeline over time
• Accept ideas, test them against data, and execute flawlessly
• Track the overall success of projects using relevant KPIs while monitoring system improvements
• Celebrate the wins and provide feedback proactively!

Competencies:

• Ability to manage a team of outbound account development professionals
• Ability to use sales automation and prospecting tools to accurately capture activity and information on opportunities
• Results-oriented with an ability to lead and drive process change
• Ability to collaborate with different individuals across the organization and a “roll-up the sleeves” approach to accomplish all necessary tasks
• A self-starter with excellent organizational skills
• Excellent verbal and written communication skills with attention to detail
• Work with a sense of purpose and urgency
• We have sales opportunities across the US and Canada, so you’ll travel between 5-10% of the time.

Compensation:

$165,000 CAD OTE

What we offer:

• Generous equity grant, become an owner in our company!
• A comprehensive benefits package
• Flexible PTO and hybrid work schedules
• One-time work-from-home allowance
• Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
• Company events and team-building activities, both in-person and virtual
• Fast-paced, collaborative, and dynamic work environment
• Opportunities for growth and career advancement
• Chance to work with cutting-edge technology and innovative solutions
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.

About BuildOps

Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!

We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.

This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you.

BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.

BuildOps recruiters will only contact candidates through official channels and will never ask for payment, banking details, or sensitive personal information during the interview process. Verify all openings at https://buildops.com/careers. Report suspicious outreach to reportfraud.ftc.gov and [e-mail]. We review every report, but may not be able to respond individually. BuildOps is not responsible for losses from fraudulent postings.