HM Note: This hybrid contract role requires three (3) days in the office. Candidates' resumes must include their first and last names.
Description
Responsibilities:
- Responsible for product planning and execution throughout the product lifecycle, including:
- Gathering and prioritizing product and customer requirements
- Defining the product vision
- Ensuring that the product supports the company's overall strategy and goals
- Gaining a deep understanding of customer experience:
- Identifying and filling product gaps
- Generating new ideas to grow market share
- Improving customer experience
- Driving growth
- Creating buy-in for the product vision both internally and with key external partners
- Developing product pricing and positioning strategies
- Translating product strategy into detailed requirements and prototypes
- Scoping and prioritizing activities based on business and customer impact
- Working closely with engineering teams to deliver quickly and efficiently
- Driving product launches, collaborating with PR teams, executives, and other product team members
- Evaluating promotional plans for consistency with product strategy and message effectiveness
- Acting as a product evangelist to build awareness and understanding
- Representing the company by visiting customers to gather feedback on products and services
General Skills
- Experience delivering MRDs and PRDs with prioritized features and justifications
- Experience collaborating with external partners for assessments and licensing opportunities
- Experience managing beta and pilot programs for early-stage products and understanding the competitive landscape
- A team player with a track record of meeting deadlines, managing priorities, and client relationship management
Skills
Experience and Skill Set Requirements
Core skills and experience - 40%
- 5+ years of product management experience in IT or digital services
- Proven leadership in large-scale digital or IT transformation projects delivering user-centric products in complex environments
- Hands-on experience with Agile, Scrum, and Lean methodologies, working with cross-functional teams
- Skilled in building and maintaining product roadmaps aligned with business priorities
- Experience defining and tracking KPIs for product success
Technical skills and experience - 35%
- Ability to translate business needs into clear requirements and user stories
- Ability to define and communicate a clear product vision and conduct discovery work
- Strong experience with backlog management, prioritization, and release planning
Communication and documentation skills - 20%
- Excellent communication and facilitation skills
- Ability to engage stakeholders at all levels, from executives to technical teams
- Experience leading demos, roadmapping sessions, and stakeholder updates
Public Sector Experience - 5%
- Experience with OPS IT projects and architectural governance
- Knowledge of OPS Digital, accessibility, and cybersecurity standards
Must Have
5+ years of strong BA experience with Scrum Master expertise. Hands-on stakeholder management, project leadership, and communication skills.