Product Manager, Group Benefits

Manulife; Toronto; Hybrid; CAD 93,000 - 143,000; Full time

Job summary

Manulife’s Disability Products team is seeking a Product Manager to drive strategy, management and execution of the disability portfolio, including short-term and long-term disability and absence management. You’ll collaborate with Marketing, Sales, Operations, Underwriting and Finance to launch new offerings and deliver enhancements.

Reporting to the Director, Disability Products, you will assess opportunities, develop business cases, coordinate delivery and monitor performance to support Group

Qualifications

• 5+ years of project management experience leading cross-functional initiatives.
• University degree preferably in business or health.
• Strong communication and relationship management skills.
• Ability to translate priorities into roadmaps and requirements.
• Self-motivated with ownership of project deliverables.

Responsibilities

• Portfolio management: monitor performance, needs, risks and opportunities.
• Strategy and planning: convert priorities into roadmaps and requirements.
• Initiative delivery: manage projects from discovery to implementation.
• Product development: coordinate improvements across the disability portfolio.
• Business analysis: develop evidence-based assessments and business cases.
• Relationship management: build cross-organizational partnerships.
• Special Projects: lead initiatives for the Product and Platform organization.
• Partner with digital teams to enhance purchasing journeys and collateral.
• Collaborate with BUs to align distribution strategies and goals.
• Be the first point of contact for product inquiries and support sales.

Skills

Project management

Communication

Relationship management

Strategic thinking

Education

University degree in business or health

Job description

The Product Manager supports the strategy, management, and execution of the disability product portfolio. Working in close collaboration with teams such as Marketing, Sales, Operations, Underwriting and Finance, the Product Manager will help implement new products offerings, deliver product enhancements, strategic initiatives and lead special projects.

The Disability Product team is responsible for the ongoing management and evolution of the disability portfolio, including Short-Term Disability, Long-Term Disability, and Absence Management and Consultation Services. Reporting to the Director, Disability Products, the Product Manager plays a key role in assessing opportunities, developing recommendations, coordinating delivery, and monitoring portfolio performance in support of Group Benefits priorities.

Individual Responsibilities:

• Portfolio management: Support the ongoing management of the disability portfolio by monitoring product performance, customer and market needs, operational issues, risks, and emerging opportunities

• Strategy and planning: Translate disability portfolio priorities into practical roadmaps, business requirements, recommendations, and implementation plans.

• Initiative delivery: Manage assigned product initiatives from discovery and scoping through implementation, including timelines, dependencies, risks, decisions, and stakeholder communications.

• Product development and enhancement: Coordinate cross-functional work to develop and implement product, service, process, and experience improvements across the disability portfolio.

• Business analysis: Develop clear, evidence-based assessments and business cases using customer, market, financial, operational, and claims insights.

• Relationship management and influence: Develop relationships with individuals across the organization to identify opportunities for partnerships and ensure shared goals are reached

• Special Projects: Lead initiatives in support of the broader Product and Platform organization

Shared Responsibilities:

• Partner with Member and Sponsor digital teams to ensure that purchasing journeys and marketing collateral are engaging and optimal

• Collaborate across Business Units (BUs) to align distribution strategies with Group Benefits business practices, sponsor expectations and Canada segment goals

• Be the first point of contact for all questions and support sales/distribution on any product inquiries

Required Qualifications:

• 5+ years of project management experience working with cross-functional teams to lead initiatives from scoping to execution

• University degree preferably in business or health

• Strong communication and relationship management skills

• Ability to clearly convey business priorities, project status, and to translate complex products into clear, compelling, value propositions

• High level of self-motivation and keen sense of owning and delivering on project deliverables

Preferred Qualifications:

• Experience in consulting or a start-up environment

• Demonstrated ability to navigate ambiguity and solve problems creatively in a highly matrixed and regulated environment

• An understanding of disability insurance products or an understanding of the group benefits space more broadly

• Willingness to travel as required

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Referenced Salary Location

Toronto, Ontario

Modalidades de Trabajo

Híbrido

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a [e-mail] para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [e-mail] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .