Product Manager, FinTech & Customer Experience

Capital One Canada; Toronto; Hybrid; CAD 191,000 - 218,000; Full time

Benefits offered by this job

Hybrid work model

Work From Home allowance

Tuition subsidies

Mental health coverage

Job summary

Capital One Canada is seeking a Principal Associate, Product Management to lead software product initiatives, drive roadmap prioritization, and own customer outcomes. The role emphasizes data-driven decision making, collaboration with tech leadership, and a focus on delivering secure, scalable digital experiences.

The team operates in a hybrid model with three days in the office per week, offering a comprehensive benefits package including tuition subsidies, mental health coverage, and a Work

Qualifications

• At least 3 years of Product Management experience with software products.
• Experience delivering a software product; strong quantitative and qualitative skills; data-driven decision making.

Responsibilities

• Lead sourcing and synthesis of customer discovery to define long-term vision for the product.
• Own and prioritize the product roadmap to deliver business outcomes; align resources across teams.
• Define KPIs and measure/adjust the roadmap based on data.
• Collaborate with tech leadership to understand tradeoffs and impact on customer experience.

Skills

Product Management

Software products

Data-driven decisions

Education

Bachelor’s Degree in Business or related field

Job description

Capital One Canada is seeking a Principal Associate, Product Management to lead software product initiatives, drive roadmap prioritization, and own customer outcomes. The role emphasizes data-driven decision making, collaboration with tech leadership, and a focus on delivering secure, scalable digital experiences.

The team operates in a hybrid model with three days in the office per week, offering a comprehensive benefits package including tuition subsidies, mental health coverage, and a Work