Product Manager, Creditor and Travel Insurance Business

RBC; Mississauga; On-site; CAD 70,000 - 100,000; Full time

Job summary

RBC seeks a Product Manager for its Creditor and Travel Insurance Business, responsible for shaping and advancing product strategy. The role involves managing the product portfolio, improving client experience, and driving business profitability through innovative solutions and cross-functional collaboration.

Benefits

Flexible benefits

Career development programs

Competitive pay and high-earning potential

Work/life balance options

Qualifications

• 2-3 years' Product Management and Product Design experience.
• Experience working with data to generate insights.
• Experience executing initiatives and working in matrix environment.

Responsibilities

• Conduct deep dives into areas to improve business performance.
• Participate in projects from concept to implementation.
• Develop a deep understanding of product needs and client experience.

Skills

Collaboration

Communication

Critical Thinking

Product Management

Effectiveness Measurement

Education

Undergraduate degree with Business orientation

Job description

Job Summary

Designs new products or changes to existing products. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

Job Description

What is the opportunity?

As the Product Manager, Creditor and Travel Insurance Business, you will support the Creditor and Travel Product team shape, advance and accelerate the client-led product strategy, enhance the client experience, and drive business profitability. You will support initiatives that drive new products, features and capabilities to enhance our product suite, balancing short-term performance with longer term goals. You will be responsible for assisting with the day-to-day management of the product portfolio, proactively identifying and addressing policy and process opportunities, activities and improvements.

What will you do?

•Conduct deep dives into select areas to improve business performance and implement solutions that maximize product effectiveness, efficiency and quality, drive sales, and improve client experience

•Participate in projects from concept to implementation; including work in agile labs environment as a subject matter expert to increase and improve digital footprint

•Assist with the development of business cases to support product development initiatives

•Develop a deep understanding of the products and identify significant customer needs and pain points specific to Creditor and Travel market

•Focus on driving excellent client experience at all client touchpoints, while leading resolution of all issues that impact the advisor or client experience

•Assist with the development of competitive intelligence of the Creditor and Travel market players and related strategies

•Work with a large network of contacts throughout the RBC enterprise and develop strong relationships with external partners

What will you need to succeed?

Must-have

•Undergraduate degree with Business orientation with 2-3 years’ Product Management and Product Design experience

•Experience working with data to generate insights and action plans

•Experience working in matrix environment

•Experience executing initiatives

•Strong collaboration and influencing skills

•Ability to travel within the GTA to attend working sessions with cross functional partners

Nice-to-have

•Experience in Retail and Business Banking and Insurance industry an asset

•Product management experience (Creditor and/or Travel Insurance preferred)

•Product design experience (Creditor and/or Travel Insurance preferred)

•Understanding of Bank distribution channels and systems

•Experience working on agile projects

•Bilingual (English and French)

What's in it for you?

• A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans

• Competitive pay and high-earning potential

• All the tools, training, and team support you need to grow your career

• Flexible work/life balance options

• RBCI software tools to boost your productivity

RBC is an organization that succeeds by bringing out the best in its people. You’ll be part of a supportive, inclusive team that shares common values – including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives – so you can focus on what you can do best – putting clients first.

Job Skills

Business, Business Case Design, Collaborating, Collaboration, Communication, Critical Thinking, Effectiveness Measurement, Interpersonal Relationship Management, Product Development, Product Management, Product Strategies

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

MISSISSAUGA

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-06

Application Deadline:

2025-06-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.