Product Manager

IFG International Financial Group Ltd; Toronto; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

IFG International Financial Group Ltd, a leading financial institution, is seeking a Product Manager for Costco co-brand cards on a 12‑month contract in downtown Toronto with hybrid work. In-office Wednesdays and the third Friday of each month are required.

You will develop Costco co-brand strategies, monitor metrics, and drive product initiatives across technology, marketing, and risk controls, while collaborating with internal stakeholders.

Qualifications

• 5+ years in product management or development, preferably in financial services.
• Strong analytical skills with ability to interpret data and propose actions.
• Experience in process mapping and process development.
• Deep knowledge of credit card products and industry.
• Excellent communication and stakeholder influence.

Responsibilities

• Support and execute Costco co-brand strategies to grow portfolio.
• Monitor key business metrics and identify optimization opportunities.
• Lead initiatives across campaigns, frontline enablement, and process improvements.
• Represent Costco Product Team in tech changes and warehouse setups in banking systems.
• Conduct rewards and spend analysis to optimize customer spend mix.
• Review rewards adjustments for systemic issues and corrective actions.
• Document operational and product processes and identify risk controls.
• Collaborate across Technology, Marketing and other lines of business.

Skills

Product management

Analytical skills

Process mapping

Credit cards

Stakeholder management

Tools

TSYS

Pega

PSP

Job description

Our client, a leading financial institution, is seeking a Product Manager (Credit Cards - Costco) for a 12-month contract (with high potential for extension). This is a hybrid position based in downtown Toronto with in-office work required on Wednesdays and the third Friday of each month.

Responsibilities

• o Support and execute the development of Costco co-brand strategies to drive portfolio growth, client engagement, and profitability while maintaining competitiveness in the market.
• Manage and monitor key business metrics to identify opportunities for optimization and ensure the achievement of strategic goals.
• Lead initiatives by establishing objectives, setting priorities, and driving execution across campaign management, frontline empowerment, and product process improvements.
• Represent the Costco Product Team in supporting technology changes and Costco warehouse setups within bank systems, including updates to TSYS reward scripts and reporting logic.
• Conduct rewards and spend analysis to identify opportunities to optimize customer spend mix.
• Review manual rewards adjustments regularly to identify systemic issues, trends, and required corrective actions.
• Analyze and document key operational and product processes, identifying opportunities for improvement and enhanced risk controls.
• Collaborate cross-functionally with internal stakeholders including Technology, Marketing, and other lines of business to support product initiatives.

Must-Have Skills

• Minimum 5 years of experience in product management and/or product development, preferably within financial services.
• Strong analytical skills with demonstrated ability to interpret complex data and provide actionable recommendations (5+ years).
• Experience in process mapping and process development (2+ years).
• In-depth knowledge of credit card products and the credit card industry (5+ years).
• Excellent communication, relationship management, and stakeholder-influencing skills.

Nice-to-Have Skills

• Previous experience in controls, governance, or risk management.
• Hands-on experience with TSYS or other credit card management systems.
• Exposure to front-line user platforms such as Pega or PSP.