Product Manager

Matador; Montreal; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading AI solutions provider is seeking an experienced Product Manager to shape the future of conversational AI in the automotive sector. The role involves defining product strategy, collaborating with cross-functional teams, and optimizing performance metrics. Ideal candidates will possess 4+ years of experience in B2B SaaS product management, especially in AI/ML or automotive, and be adept at working in fast-paced environments. This position offers a hybrid work model in Laval with competitive compensation and career growth opportunities.

Benefits

Competitive salary

Health, dental, and vision coverage

Access to training and best practices

Qualifications

• 4–5+ years in B2B SaaS product management, preferably in AI/ML or automotive.
• Proven success launching AI-powered products.
• Hands-on experience with conversational AI and NLP.

Responsibilities

• Define and execute product roadmaps for AutomotiveGPT.
• Collaborate with cross-functional teams to launch features.
• Research and analyze dealership feedback for product improvements.

Skills

B2B SaaS product management

AI/ML expertise

Customer-focused

Strong analytics

Tools

APIs

CRM systems

Job description

Location: Laval (Hybrid - 3 days in office per week)

Type: Full-time

About Matador.ai

At Matador, we’re passionate about using AI to drive innovation and deliver smart solutions. We’re the #1 ranked conversational AI platform in the automotive industry, automating sales and service conversations for dealerships.

As we expand our AutomotiveGPT and Matador Superhuman AI technologies, we’re looking for an experienced Product Manager to join our team and help shape the future of conversational AI in automotive.

What You’ll Do

As Product Manager, you’ll guide product strategy and evolution, working with advanced AI and cross-functional teams to deliver exceptional dealership experiences.

Key Responsibilities

• AI Product Strategy: Define and execute roadmaps for AutomotiveGPT, our platform, and automation workflows.
• Cross-Functional Collaboration: Work with Engineering, Design, Sales, Customer Success, and industry experts to launch new features.
• Technical Development: Partner with AI/ML engineers on conversational AI, NLP, and CRM integrations (DealerSocket, VinSolutions, ELead, etc.).
• Customer Insights: Research dealerships, analyze product data, and turn feedback into improvements.
• Performance Optimization: Monitor conversation quality, engagement, and KPIs to enhance automation effectiveness.
• Market Growth: Support enterprise client discussions and expansion in automotive tech.

What We’re Looking For

• 4–5+ years in B2B SaaS product management (AI/ML or automotive preferred).
• Proven success launching AI-powered products.
• Experience in fast-paced, high-growth environments.

Technical Skills

• AI/ML Expertise: Hands-on with conversational AI, NLP, or ML.
• Platform Development: Knowledge of APIs, integrations, SaaS architecture, and SDLC.
• Data-Driven: Strong analytics, A/B testing, performance optimization.
• Integration Experience: Familiar with CRMs, messaging, or automation (automotive = strong asset).

Core Competencies

• Clear communicator, able to explain AI concepts to technical & non-technical audiences (bilingual English/French = strong asset).
• Strategic thinker who turns market needs into roadmaps.
• Collaborative leader comfortable with distributed teams.
• Customer-focused, research-driven, and adaptable to hybrid, fast-moving environments.

Preferred Qualifications

• Experience with LLMs, GPT-based systems, or enterprise AI platforms.
• Knowledge of automotive tech, dealership ops, or regulated industries.
• Familiarity with AI ethics and bias mitigation.
• Startup/scale-up experience impacting product strategy and growth.

Why Matador?

• Cutting-Edge Tech: Work with industry-leading conversational AI.
• Flexible Work: Hybrid model, 3 days/week in Laval office.
• High Impact: Direct influence on product and company growth.
• Career Growth: Build AI product skills as we expand to new markets.
• Collaborative Culture: Join automotive veterans and AI pioneers.
• Competitive Package: Salary plus health, dental, and vision coverage.
• Professional Development: Access training and best practices.