Product Learning Designer, Platform

Verily Health; Southwestern Ontario; On-site; CAD 101,000 - 115,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Verily Health is seeking a Product Learning Designer to create user guides, tutorials, and release notes for the Verily Pre platform. You will work with UX, Product, and Customer Support to identify gaps and improve learning content across the health data product suite.

You will develop educational materials that simplify complex features, deliver video tutorials, and maintain content in a knowledge system. A strong portfolio and a passion for health tech and data are essential.

Qualifications

• Bachelor's degree in English, Communications, Science Writing, Education, UX, HCI, or a related field.
• 5+ years of experience in Instructional Design or Technical Writing.
• Outstanding portfolio of user guides, tutorials, or educational materials.

Responsibilities

• Write, refine, and maintain user guides, tutorials, and in-app learning experiences for Verily Pre users.
• Partner with UX, Product, and Customer Support to identify educational gaps and improvements.
• Create and manage content in a Knowledge Management System.

Skills

Instructional Design

Technical Writing

Portfolio

Education

Bachelor's degree in English/Communications/Science Writing/Education/UX/HCI

Tools

Camtasia

Stonly

Articulate Rise

Job description

About Verily Health Inc.

At the intersection of technology, data science, and healthcare, Verily Health transforms complex health data into trusted intelligence, enabling health solutions that are more personal, predictive, and precise.

Verily's flagship Governed Health Intelligence platform, Verily Pre, enables healthcare organizations to responsibly govern, model, and securely activate their protected health data at scale, deploying intelligence with the scientific rigor, oversight, and auditability needed for healthcare.

Description

Verily's Product Learning Designers are educators, instructional designers, and technical writers all rolled into one. This role will support our Platform team, creating user guides, tutorials, and release notes, as well as other educational materials to support users of our health data products. This role requires expertise in making the complex simple and understandable, and a talent for helping people get the most out of their software tools. If you geek out over data, health tech, and word choices, then we are looking for you!

Responsibilities

• Write, refine, and maintain user guides, tutorials, and in-app learning experiences to support new and advanced users of Verily Pre
• Partner with UX, Product, and Customer Support teams to identify educational gaps, product improvements, and ways to increase user support across the Verily Pre experience
• Create and manage content in a Knowledge Management System
• Write release notes for major and minor product releases
• Create and deliver video webinars or tutorials as needed to support user understanding of complex features

Qualifications

Minimum Qualifications

• Bachelor's degree in English, Communications, Science Writing, Education, UX, HCI, or a related field
• 5+ years of experience in Instructional Design or Technical Writing
• An outstanding portfolio of thoughtfully designed user guides, tutorials, or other educational materials

Preferred Qualifications

• Past work that focuses on Enterprise products, Healthcare, Medical services, or data-intensive technical platforms
• Strong understanding of AI, machine learning, and data visualization principles
• Experience using authoring and content management tools such as Camtasia, Stonly, and Articulate Rise
• Excellent communication, presentation, interpersonal, and collaboration skills; ability to communicate complex concepts effectively across a broad range of audiences, and galvanize different opinions around a shared objective

Qualified candidates must be legally authorized to work in Canada. Verily is currently unable to offer employment-based visa or work permit sponsorship for this position.

The CAN base salary range for this full-time position is $101,000 - $115,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in CAN role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Verily Health Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here .

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .